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Shopping & Fashion

Confident Journey

66 reviews

3.266 reviews
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About Confident Journey

Data updated
Website
confident-journey.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
64 reviews
Replies to negative
0% (0/24)
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Is Confident Journey legit?

Confident Journey (confident-journey.com) has a 3.2 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 33% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Refund. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the helpful tracking updates provided during transit and find that the items match their descriptions and expectations exceptionally well. Many people find the delivered products practical, of great quality, and very useful for their daily lives. Some people were dissatisfied with long delivery times and frustrating delays in receiving their packages from overseas. A number of customers also noted significant difficulties and unhelpful responses when attempting to secure prompt refunds or return unwanted items. Reviewers additionally mentioned that customer communication fell short of expectations when resolving order problems or shipping inquiries.

Auto-generated from all reviews of this business. For reference only.

What people say

Should be no stars - scammers

Should be no stars but not allowed to write a review if you dont click on a star. Firstly they charge you more than they invoice you for. I tried to contact them only to find that both their email and site do not exist, luckily I paid through paypal so was able to message through paypal. They contacted me back saying that the extra had been a mistake, however I not that others have been charged extra so do not believe this was a mistake. I am currently trying to claim a full refund from them as I belive that they are scammers.

VisionSync Multifocal Glasses

Ordered these VisionSync Multifocal Glasses on a whim, but very pleased with the results so far. Good quality and everything in focus! Delivery was the main problem, wish companies would give an estimate of delivery times but par for the course these days I guess. Overall very happy with the product.

Avoid

If you decide to order from this company, check the invoice they send you by email against your payment method. In my case, I paid via PayPal and they took £2.81 more than their invoice. Not a great amount but the principle wins here. I complained to PayPal and they immediately refunded the overcharge. Company then went into overdrive, bombarding me with tracking emails, goods arrived 2 weeks later, not great quality but I honestly can't be bothered to go through the returns process. Will avoid in future.

Scammers

Should be no stars , they are scammers from China and not a husband and wife team from USA . They have taken my money through PayPal ( not sure why they are doing nothing about this) and its now 8 weeks and I have not received my order , they keep saying it's with carrier ( 2 different carriers now) . SCAMMERS , DO NOT ORDER FROM THEM .

Do not touch this company

I was about to order from this company when I looked at the reviews!! Changed my mind cancelled details but they already had my email! Since then I have been bombarded with emails to complete order. !! Replied 3 times to say was not interested. Did not listen. That says it all.

If I could give no stars I would.

If I could give no stars I would. Bought Crystal Advent Calendar for my Wife who currently lives in Canada (I am from the UK). I could only order on the website to the UK apparently, so I did. The tracking information then shows the package being in the US so annoyingly I have spent more of postage when I didn't have to. Tracking information is over 2 weeks delays. Here I am on 11/12/25 and the tracking information doesn't show into December yet and the package is still in the US. Over half of the days of advent have passed and I still do not have the advent calendar. I have requested a refund and as this is unacceptable and they should not be allowing period specific gifts if they cannot deliver them on time. My refund has been refused. Refused because they have already sent the item. So if it arrives in 2 months time they think I should still have to pay. Outrageous. Wish I saw these poor trust pilot reviews first and I would not have ordered from them.

Not even 1 star

Not even 1 star. They are selling bras for larger ladies, non underwired and say that it provides support. It does not. They would not give me a refund. It also took months to arrive from China. Don't buy anything from them. They are not protecting your rights as a consumer.

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