Confident Journey (confident-journey.com) has a 3.2 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 33% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Refund. Last updated 2026-10-24.
Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the helpful tracking updates provided during transit and find that the items match their descriptions and expectations exceptionally well. Many people find the delivered products practical, of great quality, and very useful for their daily lives. Some people were dissatisfied with long delivery times and frustrating delays in receiving their packages from overseas. A number of customers also noted significant difficulties and unhelpful responses when attempting to secure prompt refunds or return unwanted items. Reviewers additionally mentioned that customer communication fell short of expectations when resolving order problems or shipping inquiries.
Auto-generated from all reviews of this business. For reference only.I wouldn't even give them ( whoever they really are ) one star . Don't order from this company as they're not who they say they are and certainly aren't the small business from USA they claim to be as once you've paid the receipt is from a Chinese company. PayPal are being as much use as a chocolate teapot and don't think anything is wrong with pretending to be a company that you're not ! Avoid like the plague!
Ordered on September 8th, parcel eventually received but 2 were appalling quality so asked for replacements & I'm still waiting!!
Please do not order anything from this site.. I’ve had a bag for my grandson on order for 8 weeks and all I get is excuse after excuse. Apparently they can’t give refunds!! Quick enough to take the money.. advice stay away order from someone else… Crooks should stop trading
Well what can we say , nothing received as per the norm, if you are stuck with no response go to your bank and raise a payment refund and it should get done ! Nightmare!! Do not order
Ordered something in July , lots of emails originally about the order status , apparently it was coming from the US, which wasnt mentioned when i placed the order but explains why the delivery added lots to the bill. I still haven't received the goods and its October. . Have emailed several times asking for a refund. They ignore this request, keep sending me tracking info instead. Weirdly the latest info now says it was sent from China ? And it has now been delivered to a safe place ? Where is this safe place ,because its not where I live . Today I have been told to wait patiently"for the system to update ! Yes a scam
Order came to £22.38 and £27.74 got taken out of my account. Emailed for help and said needs resolving by end of day and they couldn't do that would take 3 business days, if I was overcharged I'll be refunded. Do not trust them.
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