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Shopping & Fashion

Confident Journey

66 reviews

3.266 reviews
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About Confident Journey

Data updated
Website
confident-journey.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
64 reviews
Replies to negative
0% (0/24)
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Is Confident Journey legit?

Confident Journey (confident-journey.com) has a 3.2 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 33% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Refund. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the helpful tracking updates provided during transit and find that the items match their descriptions and expectations exceptionally well. Many people find the delivered products practical, of great quality, and very useful for their daily lives. Some people were dissatisfied with long delivery times and frustrating delays in receiving their packages from overseas. A number of customers also noted significant difficulties and unhelpful responses when attempting to secure prompt refunds or return unwanted items. Reviewers additionally mentioned that customer communication fell short of expectations when resolving order problems or shipping inquiries.

Auto-generated from all reviews of this business. For reference only.

What people say

If there was an option for zero stars…

If there was an option for zero stars and an award for the worst customer service and returns, this company would have it. Basically this company do not hold stock, they drop ship it from other websites which is why it is so difficult to return anything. Your statutory rights are affected when ordering from this company and I can only surmise that good reviews are likely fake. You cannot return the shoddy goods which are often misrepresented and will need to raise dispute with your credit card to get any resolution. Save your money and shop somewhere else. This is a substandard business running out of an address in Hounslow.

Long time to wait for order

Hat arrived 20 days after ordering so if you’re in a hurry best to avoid this site. It’s made of paper which I wasn’t aware of so watch you don’t get caught in a shower whilst wearing it! The bow round the hat seems to be made of a hessian type material so think it’s been quite cheap to make and probably not worth the £16 that I paid for it. Wouldn’t buy again.

AVOID AT ALL COST!!! ☠️⚠️

Would be NIL STARS if available. Ordered a lipliner for 9.99 and was charged vat. Did get that back though. Then the sent me shade 05 when I ordered 04. Even though it states 05 on the box and the liner itself, they state the right order was sent 🙄 but they will contact the Dept to make sure they do better next time !!!!???? 🤔🤷

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