I have not received my ordered items
Reply from Connection2026-01-06
We are so sorry your order did not arrive yet. We will investigate this issue right away to find out what happened. Thank you for reaching out!
About Connection
Data updated- Website
- connection.com
- Category
- Electronics & Technology
- Location
- United States · Merrimack
- Status
- Unclaimed
- Last 12 months
- 63 reviews
- Replies to negative
- 100% (4/4)
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Is Connection legit?
Connection (connection.com) has a 4.7 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 63 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Great experience
This is my first time ordering from this company and it was a great experience. From ordering, to communication, follow ups and delivery, everything was smooth and professional. I will definitely order any future needs here.
Reply from Connection2025-12-29
We're happy to hear that your first order with us resulted in such a positive experience! We appreciate your kind words about our smooth ordering process and professional communication. Thank you for your feedback!
I ordered 4 ergotron neo mobile carts…
I ordered 4 ergotron neo mobile carts and got only 1
Reply from Connection2025-12-29
We regret to learn that you only received one of the four carts you ordered. We'll investigate this issue promptly. Thanks for your feedback.
Got a great price
Got a great price, delivered exactly when stated and item was as good as new.
Reply from Connection2025-12-29
We're happy to hear that you received a great price and your item in excellent condition as expected! Thank you for the positive feedback.
Great deal n Value for Money.
Reply from Connection2025-12-29
We're happy to hear that you consider our product a great deal and value for money. Thank you for your positive feedback!
Dawn is amazing!
Reply from Connection2025-12-29
Thank you for your review! We will pass this along to Dawn's supervisors and we look forward to continuing our amazing service for your in the future.
Nice Keyboard and mouse combo
Nice, compact, works nicely.
Reply from Connection2025-12-29
We're happy you find it compact and working nicely. Thank you for your positive feedback; we appreciate it!
Easy ordering system
Easy ordering system, Fast delivery.
Reply from Connection2025-12-29
We're happy to hear that the ordering process was easy and the delivery was fast. Thank you for your positive feedback!
Accurate description of product
The keyboard and mouse are exactly what I expected and the price was the best.
Reply from Connection2025-12-09
We're happy the keyboard and mouse met your expectations, and we appreciate that you found our price to be the best. Thank you for your feedback!
Love those special deals at Connection
Love those special deals at Connection. Fast shipping and a great bargain ! !
Reply from Connection2025-12-05
We're happy to hear that you love our sale events. We appreciate you sharing your great experience with us!
Great service
Great product, unbeatable price, and fast delivery. Very impressed.
Reply from Connection2025-12-04
We're happy to hear that you are impressed with the product and shipping at a great price. Thank you for your positive feedback!
Ryan has always been like a virtual…
Ryan has always been like a virtual member of our team and been helpful to us.
Reply from Connection2025-12-05
We appreciate your positive feedback! We're happy to hear that Ryan has been so helpful and feels like a part of your team.
Always great customer experience with…
Always great customer experience with Connection!
Reply from Connection2025-12-05
We're glad you always have a good experience with us! Thank you for your review.
Great Communication!
Communication between customer and company are important to me. After receiving an email for validation for item(s) that I had purchased, I called and everything was sorted out promptly. customer service was very polite. I have not received the product yet upon writing this, however with how they treat me it gives me confidence that my product will arrive. Edit:12/9/25 Product arrived, no damage to product nor package. Also arrived earlier then was estimated, this made my day. Will be coming back in the future.
Reply from Connection2025-12-04
We appreciate you taking the time to share your feedback. We're happy to hear that our team promptly addressed your validation concerns and provided polite service. Thank you for your review!
Fabulous
Fabulous options, interface, and customer service. Thanks!
Reply from Connection2025-12-01
Thank you for your review, we're glad all steps of the purchase process lived up to your high standards.
Great people willing to help at your…
Great people willing to help at your service.
Reply from Connection2025-11-19
We appreciate you pointing out our team's helpfulness. We are happy to hear that you had a positive experience with our service ad we thank you for your review!
Good Service
Good communication, fast delivery , quality of product /packaging etc.
Reply from Connection2025-11-12
We're happy to hear that you had a positive experience with our communication, delivery speed, and product quality. Thank you for your review!
Packaging Good - Website Easy to Navigate
Packaging and set up was easy. Customer service was good. website was easy to navigate.
Reply from Connection2025-11-10
We're happy to hear that the packaging and setup were easy! We appreciate your positive feedback regarding our website and customer service.
Connection service can't be beat.
Connection sales reps are always quick to respond and knowledgeable about the products. Shipping is fast, the order process smooth and items are in stock and ready to ship same day in most cases.
Reply from Connection2025-11-10
We're happy to hear that our sales representatives are quick to respond and knowledgeable. We're also glad you find our shipping fast and the order process smooth. Thank you for your review!
Fast response and good pricing.
Reply from Connection2025-11-10
We're happy to hear that you had a positive experience with our quick response and pricing. Thank you for your review!