Call us today at 1-844-329-7146 to begin your path towards freedom from debt. As a non-profit agency and one of the nation’s largest credit counseling organizations in the country, our mission is to assist families throughout the United States in ending financial crisis and solving money management problems through education and professional counseling. For 23 years we have helped over 6.5 million people find the financial freedom they need. Whether they need housing counseling, relief from credit card debt, or simply want advice on how to better manage their money, we have the resources, recommendations, and solutions consumers need to reach their financial goals. Llámenos hoy al 1-844-329-7146 para comenzar su camino hacia una vida sin deudas. Como una organización sin fines de lucro y una de las agencias de consejería de crédito más grande de los Estados Unidos, nuestra misión es la de ayudar a las familias con sus problemas de deudas a través de programas de manejo de deudas, consejería profesional y educación financiera. Durante más de 23 años, hemos ayudado a 6,5 millones de personas a encontrar la libertad financiera que necesitan. Ya sea que necesiten asesoramiento sobre vivienda, alivio de deudas de tarjetas de crédito o simplemente desean administrar mejor su dinero, tenemos los recursos, las recomendaciones y las soluciones para ayudarlos a alcanzar sus metas financieras.
Consolidated Credit (consolidatedcredit.org) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 63 of them were added in the last 12 months. Last updated 2026-08-12.
Always on top of my clients that I am paying off
Dear Kimberly, We're delighted to hear you're satisfied with our service! Thank you for taking the time to share your experience. If you ever recommend us to anyone, tell them to call 877-987-3337! You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
The payments were settled quickly with my creditors. I liked that I was not told I could not keep making payments to my creditors while negotiations were being made.
Hi Joseph, We don't offer a settlement program but are happy you were able to find a solution that's working out for you! We wish you the best.
***FAT CHANCE*** i was a customer for 28 years. Closing my account soon. You don't really care !!!! They suck I wish providence credit union would never merged. customer services really sucks.
Hi JW, We think you may be confusing us with another company or financial institution. We are not a bank and have never merged with one. Besides offering financial counseling, we only provide debt management programs where we help negotiate your interest rates lower and place you a payment plan to get out of debt faster. However, we wish you the best of luck and hope your next bank provides you the experience you deserve!
Much appreciation for the quality care I am receiving during my financial hardship journey.
Dear Ranae, We're delighted to be able to provide the assistance you need at this point in your financial journey and appreciate your feedback. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax
Helped with my debt and lower interest rates
Hi Gabriel, We appreciate you taking the time to leave a review and let us know your program is working well. If you ever recommend us to anyone, tell them to call 877-987-3337! You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
Hi Nona, Thank you for sharing your experience, we're delighted to hear the program has been working for you! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
Hi Tracy, We're glad to hear your program and service have been smooth and convenient! If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax
Hi Valerie, It's a pleasure to take some stress off your shoulders and give you more peace of mind. Thank you for choosing us as a partner in your financial journey! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
This company was very open and helpful. I was listened to and my needs were met. They are very good.
Hi Amanda, Welcome aboard! It's a pleasure to know your counselor took the time to answer all your questions and ensure your program was the best fit for you. If you ever recommend us to anyone, tell them to call 877-987-3337! You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
They are a great help
Dear Susanne, It's our pleasure to be part of your financial journey and help you reach your goals. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
Hi Cheryl, We understand the importance of transparent, fluid communication and are happy that's been your experience with us. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax
Good response time and very good service.
Dear Davies/Glyn, Welcome aboard and thanks for sharing your feedback! We're glad to hear you received the high level of service you deserve. If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
Agents are very understanding. Very helpful in helping us to understand how it works.
Hi John, We strive to provide professional, helpful service and are pleased to hear that's what you received! Thank you for choosing us as a partner in your financial journey. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
Anna was super helpful,kind and considerate throught out the entire call. Please give her a raise wow 10 out of 10 customer service
Dear Amber, It's a treat to know Anna made such a big difference for you! We're excited to be working with you and appreciate the feedback. Please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax
I have no comment at this time
Hi Lori, It's a pleasure to know things are going well so far! We hope as your program progresses and see the benefits stack up that you'll update your review. If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
Real friendly are always there to help and this program has help me alot
Dear Arlene, We understand how easy it can be to find yourself in debt and how difficult it can be to get out of. That's why we're happy to assist you in getting a new path to reach your goals! Thanks for sharing your experience with us. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
From my initial interaction with Alan, I knew this was going to be a huge help. So grateful for this experience to learn and grow.
Hi Big Train Watt, We're happy to hear that Alan was helpful and found a program fit to your needs and goals. We're grateful for your positive feedback and that you feel this experience will help you learn and grow. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax
Easy, Communicative - customer service answered all questions and now that I'm in program - has proven to be true everything of what was told to me.
Hi Customer, We're glad to be working with you and are happy to hear you found our team to be helpful and knowledgeable! Thank you for taking the time to leave a review. If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
I called this company the lady on the phone asked me couple questions it was like 2 or 3 minutes then she goes l call you back never called back and she was kind of rude as well don't contact this company
Dear Mode, We regret the call did not meet your expectations, and we appreciate you bringing this to our attention. We're reviewing this to see how we can improve our processes. If you're still interested in working with us, we'd love to show you this was a one-off and that we are focused on customer service! Regardless, we wish you the best and hope you find a debt solution perfect for your needs.
I returned a call from someone at Consolidated Credit who contacted me this evening and left a message for me to call back at 888-355-1037. When I called back I got a recorded message saying that “my counselor” was not available, so I was told to press 2 for another counselor. I did so but the person who answered told me that they were not the person who was my counselor and they didn’t have time to speak with me at this time, 7:13 PM on Thursday, Juneteenth. After I hung up the call I found that I had received an email from someone named Carey (?) who asked me to call back at 844-235-4316. I called them back and the person who answered told me that “my counselor” was not available and suggested they call me back next Monday. Disappointed, I hung up the phone after I told him, thank you but I won’t be available next Monday. I have no idea how this company got such a favorable Trust Pilot rating. I could not rate them at all because they weren’t available to help me. Don’t waste your time completing their online review because more than likely you will be wasting your time. This review will likely be refuted. If it is I will write another one until it is accepted and posted.
Dear Kenneth, Thank you for sharing your feedback so that we can continue to provide service at the high level our clients deserve. While events did not happen in quite that way, we did review your calls and recognize you should have been served better. We're discussing methods to ensure future calls get the immediate attention we strive to offer. If you're still interested in our program, we hope you'll give us another shot! Regardless, we wish you the best and hope you find a debt solution perfect for your needs.
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