About ContactsDirect
Data updated- Website
- contactsdirect.com
- Category
- Health & Medical
- Location
- United States · Mason
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 87% (13/15)
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Is ContactsDirect legit?
ContactsDirect (contactsdirect.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Health & Medical and its reputation is good. 81% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 87% of negative reviews. Last updated 2026-08-10.
What people say
The place to go for contacts
The place to go for contacts, used my insurance and a discount, paid $0 for a year supply.
very pleased with contacts direct!
my contacts were reasonably priced and they arrived quickly! I am very pleased and will be recommending contacts direct to family/friends.
Easy to order and good turn around time…
Easy to order and good turn around time for delivery. Also, price was very good.
No issues at all
No issues at all. Kinda did everything for me. Was a really nice experience. Recommend. Don't forget to look for promo codes!! Hopefully the free shipping is quick...
your employee on the chat made it…
your employee on the chat made it simple and easy to order.
Customer service outstanding
My contacts were promptly processed but I never received the order because the delivery person left them in an unsecured area of my apartment. The customer service from contactsdirect was so prompt and easy! They quickly offered replacement/refund and processed it with haste and congeniality. Thank you!
It was verified and shipped quickly
It was verified and shipped quickly. Even though I had an issue and had to reorder . It went fast.
swift support
The representative helped me to swiftly fill my prescription and use my insurance benefit.
The delivery date was just as expected…
The delivery date was just as expected it was a fast proscription verification and easy check out
They sent the wrong prescription
They sent the wrong prescription. I am still waiting for the replacements but have to wait for the return to reach them first. Not to happy right now
Speed of delivery
Very helpful and quick shipping
Very helpful and quick shipping. Great price compared to others.
came in fast
Ease of ordering and verification of…
Ease of ordering and verification of data.
This happened to be my first time…
This happened to be my first time ordering from this company. When I placed my order everything was smooth adding my prescription etc. Ran into an issue the next day that delayed my order. Reached out to a customer service representative and chatted with them online. Was informed by first representative to email my issue with order number to a specified email and that I would hear from someone within 24 hours. Didn’t hear from anyone within that 24 hours. Yet, after reaching out again I did get in touch with another representative via chat. That representative rectified the issue immediately because i informed them I paid for express shipping. Literally after the representative fixed my issue immediately got my contacts the next day at 12pm!
The purchase of my contacts was easy to…
The purchase of my contacts was easy to process and the price was right as well as the customer service when I needed help with it
Great customer service when I called…
Great customer service when I called for support I was immediately assisted and provided the information required for my order and quickly. They arrived at my home. I will definitely use them again.
Very fast ordering process that was…
Very fast ordering process that was also easy. Very quick delivery as well.
Quick delivery
Reply from ContactsDirect2026-08-04
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!