With more than 30 years of experience, Contractor Training Center (CTC) has helped over 60,000 professionals from coast to coast in construction, electrical, plumbing, HVAC, and more achieve their licensing goals. With self-paced online courses and livestream classes, we have the format to fit your learning style and schedule. In addition to exam prep, we provide application assistance to help you navigate the licensing process, continuing education to keep your credentials current, and business coaching services to support your long-term growth and success in the industry. Our mission is simple: to equip you with the tools, knowledge, and confidence to pass your exams and build a thriving career.
Written by the business, not verified by us.
Is Contractor Training Center legit?
Contractor Training Center (contractortrainingcenter.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Education & Training and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss User experience, Product, Customer service. Last updated 2026-08-30.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the support staff for being exceptionally helpful, patient, and courteous when assisting with registration and answering questions. Consumers often mention that the training materials are extremely useful for test preparation and that the platform is easy to navigate.
However, some customers also noted technical difficulties with website logins, missing order histories, and unexpected loading errors. A few reviewers were disappointed with specific course modules and materials, mentioning outdated content, incorrect answer keys, or poor print quality. Some people also felt that certain instructor presentations were lengthy or difficult to follow during classes.
Auto-generated from all reviews of this business. For reference only.
Thank you so much for the 5-star review! We’re really glad you found the course content helpful and valuable. If there’s anything you’d like to see added or covered more deeply, feel free to let us know, we’re always working to make the course even better.
Thank you for the 5-star review! We’re glad to hear you just started and that the prep is self-explanatory. If anything comes up along the way or you have questions as you continue, we’re here to help. You can reach us at 888-858-7350 or [email protected].
Code update class 2020. This is probably the second or third time having to take this code update on 2020,I have had the privilege to be a electrical inspector for 6-7 years, most master electricians (tested) don't know the basics, I know this is a code update class, questions can be looked up on a phone today on topics that most if not all electricians will never do,The instructor Pedro was like all my instructors was excellent. I'm not sure why a national electrical code is't adopted nationaly, here in new england we are on 2023 and 2026. To add to the problem states and town have excemptions, Some of the students are sharp, most sit in a daze. Update was good better than most thank you George Newton
Theresa and others at CEI were patient and courteous, helping with my registration and getting online with my continuing education course. That is why I return here every two years without hesitation. Many thanks -
Reply from Contractor Training Center2026-08-12
Thank you so much for the 5-star review! I truly appreciate your kind words. I’m glad I was able to help you with your registration and getting logged in to your continuing education course. It means a lot that you choose to come back to CEI every two years, and we are very grateful for your continued support. Many thanks again!
Process was easy and the sales person made everything understandable.
The material is smooth and comprehensive.
Reply from Contractor Training Center2026-08-11
Thank you for the 5 stars! We're so glad to hear that our process was easy for you and that our salesperson made everything clear. We appreciate your kind words about our smooth and comprehensive materials. Thank you for your positive feedback! If you need anything in the future, please don't hesitate to reach out. You can reach us at 888-858-7350 or [email protected].
All I got to say is don't even bother taking the online class it's completely not worth it. I took the Home Improvement contractors test they probably covered about two or three questions on the entire 55 question test
Only reason I didn't completely flunk was because I highlighted and tabbed everything and went through it myself. The highlighting and the tabs are worth it for the books but I absolutely do not recommend wasting your time on the online class. Total waste of money and not to mention some of the material on the online course is outdated
Reply from Contractor Training Center2026-08-11
I’m sorry to hear you were disappointed with the online class, and I understand your frustration. I do want to clarify that we do not have access to the exact questions and answers that will appear on the actual exam. The testing center does not provide that information, and there are multiple versions of the exam in circulation. While we may cover similar question styles and the same subject areas you’ll see on the exam, we will not have the exact same questions or the same answers word-for-word.
Our goal is to prepare students to test successfully by teaching them how to navigate the approved books efficiently so that, during the exam, they can locate the correct information and find the answers to the questions being asked. Strong book navigation and lookup skills are a key part of passing an open-book exam, and we’re glad the highlighting and tabbing strategy helped you on exam day.
Regarding your concern about outdated material, we take that seriously. If you’re willing, please contact our support team with the specific sections you believe are outdated (and the edition of the books/exam you tested under), and we’ll review it with our content department and make updates as needed. You can reach us at 888-858-7350 or [email protected].
We're so glad we could meet your requirements and offer an affordable solution. Thank you for your wonderful feedback! Hope to see you again on the next renewal cycle. If you have any questions or need support down the road, we’re here to help. Please call us at 888-858-7350 or email [email protected].
Thank you for the 5-star review! We’re happy to hear the CE course review and quiz were simple and easy to follow. Thanks again for your feedback, we hope to see you back. If you need anything in the future, please don't hesitate to reach out. You can reach us at 888-858-7350 or [email protected].
Thank you for the 4-star review! We’re glad to have you in the online prep course. If you need any guidance on next steps or have questions as you work through the material, we’ll be here to help. You can reach us at 888-858-7350 or [email protected].
Thank you for the 5-star review! We’re so glad you had a great experience with our Virginia exam prep course. We appreciate your support and are happy to be part of your exam prep journey. If you need any further assistance, please feel free to contact us anytime. You can reach our team at 888-858-7350 or at [email protected].
Thank you so much for the 5-star review! We’re glad you found the info and class helpful, and that the training met your expectations. We appreciate your support! If you need anything in the future, please don't hesitate to reach out. You can reach us at 888-858-7350 or [email protected].
Everything's been very communicative and responsive while dealing with this company on working on my contractor's license. I've had no issues so far so good. I would definitely recommend them
Reply from Contractor Training Center2026-07-31
Thank you so much for the 5-star review! We really appreciate your recommendation. We’re glad to hear our team has been communicative and responsive throughout your contractor’s license process, and that everything has been going smoothly. If you ever have any questions as you move forward, we’re here to help. You can reach us at 888-858-7350 or [email protected].
Thank you for the 5-star review! We’re glad you found the CE course easy to use and the information helpful. We appreciate you taking the time to share your feedback. If you have any questions or need support down the road, we’re here to help. Please call us at 888-858-7350 or email [email protected].
The narrator did not cover all aspects of the training scenarios. The math shown in the bidding portion was not correct. Overall, it was average and had value.
Great teachers, great space, great class, and ready to next step
Reply from Contractor Training Center2026-07-31
Thank you for the 5-star review! We’re glad you enjoyed the teachers, the space, and the class. When you’re ready for the next steps, reach out, we can help you get everything lined up. You can reach us at 888-858-7350 or [email protected].
Very easy to navigate website. Budget friendly. Definitely recommend.
Reply from Contractor Training Center2026-07-27
Thank you for the 5-star review! We're so happy to hear you found our website easy to navigate and our prices budget friendly. We truly appreciate your recommendation! If you need anything in the future, please don't hesitate to reach out. You can reach us at 888-858-7350 or [email protected].