With more than 30 years of experience, Contractor Training Center (CTC) has helped over 60,000 professionals from coast to coast in construction, electrical, plumbing, HVAC, and more achieve their licensing goals. With self-paced online courses and livestream classes, we have the format to fit your learning style and schedule. In addition to exam prep, we provide application assistance to help you navigate the licensing process, continuing education to keep your credentials current, and business coaching services to support your long-term growth and success in the industry. Our mission is simple: to equip you with the tools, knowledge, and confidence to pass your exams and build a thriving career.
Written by the business, not verified by us.Contractor Training Center (contractortrainingcenter.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Education & Training and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss User experience, Product, Customer service. Last updated 2026-08-30.
Reviewers had a great experience with this company. Customers frequently praise the support staff for being exceptionally helpful, patient, and courteous when assisting with registration and answering questions. Consumers often mention that the training materials are extremely useful for test preparation and that the platform is easy to navigate. However, some customers also noted technical difficulties with website logins, missing order histories, and unexpected loading errors. A few reviewers were disappointed with specific course modules and materials, mentioning outdated content, incorrect answer keys, or poor print quality. Some people also felt that certain instructor presentations were lengthy or difficult to follow during classes.
Auto-generated from all reviews of this business. For reference only.Thanks so much for the 5-star review! I’m glad the directions were clear and easy to follow. Appreciate you taking the time to share your feedback. Hope to see you again next renewal cycle. If you need anything at all or have questions down the road, give us a call at 888-858-7350.
Easy to use. Complete and precise instructions.
Thank you for taking time to give us 5 stars! We're so happy to hear that our instructions were easy to use and precise for you. Thank you for your wonderful feedback! If you need anything in the future or have any questions, you can reach us at [email protected] or 888-858-7350.
Thank you for the 5-star review! We’re so glad you found our CE course training very convenient. We appreciate your support and look forward to helping you with your continuing education needs again soon. If you need anything in the future or have any questions, you can reach us at [email protected] or 888-858-7350.
Thanks so much for the 5-star review! We’re really glad you found the training both good and affordable. We appreciate your support and look forward to helping you reach your goals. If you ever have any questions or need assistance in the future, please feel free to call us at 888-858-7350 or email us at [email protected].
This course was primarily focused on legal basis of building codes and the authority of a county building department. That information is useful to those of us in a government capacity as a county building inspector but none of that is relevant to a licensed residential home inspector. The government provides all this content in the DHCD building inspector - residential course. I believe the content of this course would have been more beneficial if it actually focused on the responsibilities of a NRS inspection by a Virginia licensed home inspector. More specifically, what areas of the structure are to be inspected during a NRS inspection that the government does not address. Recommend including what criteria is to be used to evaluate the structure that is not a government responsibility. Additionally, what phase of construction would be appropriate for the NRS inspection to take place: footings, foundation, framing, plumbing rough in, mechanical rough in, electrical rough in, insulation, final plumbing, final mechanical, final electric, final building. The parts of the construction I think should be covered by NRS inspection that our government building department does not inspect includes: roofing, house wrap and cladding installation, cabinetry and finish work, flooring.
Thank you for taking the time to share this detailed feedback — we really appreciate it. Our course content is built to align with VA DPOR's licensing requirements and approved course curriculum for the NRS credential, which does include the legal/regulatory framework you mentioned. That said, your point about adding more practical, phase-specific guidance on what a licensed home inspector should evaluate (beyond what the county already covers) is well taken, and we'll pass it along to our curriculum team for consideration in future updates. Thanks again for helping us improve the course.
Easy to use, fast
Thank you for the 5 stars! We're so happy to hear that our product is easy to use and fast for you! We appreciate your positive feedback. If you need anything at all or have questions down the road, give us a call at 888-858-7350. We’re here for you! You can also email us at [email protected]
Great training and I got a lot out of the material, clearly understanding the changes.
Thank you for the 5 stars! We're so glad to hear that our training was beneficial and that you found the material clear and helpful in understanding the changes. Thank you for your positive feedback! If you need anything in the future or have any questions, you can reach us at [email protected] or 888-858-7350.
Thank you so much for the 5-star review! We’re glad to hear you had an easy experience with our continuing education course. We appreciate your support and look forward to helping you with your CE needs again in the future. If you need anything at all or have questions down the road, give us a call at 888-858-7350. You can also email us at [email protected]
Great course! Easy to follow, well organized, and very helpful. I completed my Virginia pre-license course without any issues and received my certificate quickly. Highly recommended!
Thanks so much for the 5-star review! We’re really glad you found the course easy to follow, well organized, and helpful. Congratulations on completing your Virginia pre-license course, and we’re happy to hear you received your certificate quickly. We appreciate the recommendation and wish you the best of luck as you take the next steps in your journey! If you ever have any questions or need assistance in the future, please feel free to call us at 888-858-7350 or email us at [email protected]. We’re always happy to help.
Easy to access, price wasn't outrageous, quick results
Thank you for the 5-star review! We’re glad the continuing education course was easy to access, reasonably priced, and that you received your results quickly. We appreciate your feedback and look forward to helping you again in the future. If you need assistance in the future, please feel free to call us at 888-858-7350 or email us at [email protected]. We’re always happy to help.
good topics, informed presenter, presented in layman fashion
Thank you for the 5-star review! We’re glad you enjoyed the topics and found the presenter knowledgeable and easy to understand. We appreciate you taking the time to share your feedback. If you need anything in the future or have any questions, you can reach us at [email protected] or 888-858-7350.
I just ordered the code book and no where does it state the year being sent! All it says when you order it is them sending you a standard NEC code book. No year described. I thought they would be sending the New 2023 code book since it’s been newly adopted in most states but NO! They send the old 2017! Useless I can’t use this, spent $600 and they say books can’t be returned. I think they are scamming people because they don’t say in the description it will be the 2017 version! Don’t spend your money here!!
Thank you for sharing your feedback, and we are sorry to hear about your frustration. After reviewing your order, we can confirm that the correct books were provided based on the package you selected at checkout. The package you purchased is specifically designed for the ICC G16 exam, and that exam exclusively permits the 2017 NEC code book — no other edition is allowed into the exam room. If a candidate arrives to take the G16 exam with any edition other than the 2017, they will not be permitted to sit for the exam. For that reason, we do not sell the 2023 NEC as part of this package, as it would not be accepted and would put our customers at a disadvantage on exam day. The exam-specific code book included in your package was selected based on the ICC G16 exam requirements, not the general state adoption of the 2023 code. We understand this may not have been clear at the time of purchase and we are always happy to assist customers in selecting the right package before ordering. Please reach out to our support team directly at [email protected] and we will be happy to assist you and ensure you have everything you need to succeed on your exam.
Thank you for the 5-star review! We’re glad the online course was exactly as described and met your expectations. If you need anything with the next steps, we’re here to help. You can reach us at [email protected] or 888-858-7350.
The book materials came really fast. I appreciate that.
Thanks so much for the 5-star review! We’re really happy to hear your books arrived so quickly. We appreciate your support and hope to see you back again soon! If you ever have any questions or need assistance in the future, please feel free to call us at 888-858-7350 or email us at [email protected]
Very good educational content, well explained.
Thank you for taking time to give us 5 stars! We're glad you found our educational content very good and well-explained. Thank you for your positive feedback! If you need anything in the future or have any questions, you can reach us at [email protected] or 888-858-7350.
I like the practice exams, however in the description it said that it would include a timer and I did not see that aspect of it. Your highlighting exercise and the test questions have a direct correlation. I'm concerned that when I take the test for real, the questions are not going to match your suggested highlights. We'll see. I wish there was an exam that was not tied to a specific book, so I can get practice with trying to find the right book to use for the question. All in all, it is an above average tutorial. The added reference material needs to be more readable. The page-by-page copies with no easy navigation tool makes them not useful. I ended up purchasing those books separately.
Thank you for the honest and detailed feedback — we really appreciate you taking the time to share your experience, and we take your concerns seriously. To clarify on the timer: our simulated practice exam does include a timer to mirror real testing conditions, so if that wasn't visible to you, we'd like to look into that further. We also want to make sure the correlation between highlights and test questions is giving you the practice you need, and we hear your concern about how closely those will match the real exam — that's valuable feedback for us to review. On the book-specific practice format: our course is intentionally built this way to help you learn how to navigate and use each reference book effectively, since knowing where to find information quickly is a big part of exam success. That said, we understand the value of practicing book selection across a mixed set of questions, and we'll pass that suggestion along to our curriculum team. We also hear you on the reference material's readability — page-by-page copies without navigation tools falls short of what we want to deliver, and that's on us. We're sorry it led you to purchase those books separately, and we'll take a hard look at improving that. Thank you again for the thoughtful critique. It genuinely helps us make the course better.
Absolutely horrible experience. I paid for a webinar CE and was never sent a zoom link. I attempted to contact customer support for nearly an hour. I eventually reached someone and they let me know that since I was now over 30 minutes late, I would not be able to take the class. Ultimately, contractor training center made a mistake (which happens) and did nothing to correct. Not being able to reach customer support for an hour is unacceptable.
Thank you for taking the time to share your feedback, and we sincerely apologize for the experience you had. We understand how frustrating it must have been to not receive your course link and to have difficulty reaching our team, and we take full responsibility for the inconvenience this caused. We acknowledge that regardless of the circumstances, you were unable to attend the course you paid for and that is simply not the experience we want any of our students to have. As a result, we did offer a full refund to make this right. We want to assure you that our customer support team is committed to being available and responsive, and we are continuously working to improve our communication and delivery processes to ensure this does not happen again. We value your business and hope you will give us the opportunity to provide you with the experience you deserve. Please do not hesitate to reach out to us directly if there is anything further we can do for you.
Everything was easy to locate and seamless. Excellent experience. Well put together!
Thank you for the 5 stars! We are so glad to hear you had such an excellent and seamless experience with us. Thank you for your wonderful feedback! If you need anything in the future or have any questions, you can reach us at [email protected] or 888-858-7350. We are always here to help!
The seminars are easy to follow and very well put together
Thank you for taking time to leave us 5 stars! We're so glad you found our seminars easy to follow and well-structured. Thank you for your wonderful feedback! If you need anything in the future please feel free to call us at 888-858-7350.
Very easy to follow along and well taught
Thank you for the 5-star reveiw! We're so glad you found the course easy to follow and well-taught! Thank you for your kind words. If you ever have any questions or need assistance in the future, please feel free to call us at 888-858-7350 or email us at [email protected]. We’re always happy to help.
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