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Shopping & Fashion

Coofandy

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206 reviews

3.6206 reviews
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About Coofandy

Data updated
Website
coofandy.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
206 reviews
Replies to negative
100% (57/57)
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About this business

Style Made SimpleFounded in 2015, Coofandy design modern men‘s essentials for daily wear. Our line is made up of wardrobe essentials for different occasions, from business dress shirts and suits to casual T-shirts, from party tuxedos and beach wear to active clothes. We want to completely reduce the overwhelming shopping experience and create a space where you could always find what you exactly needed in an efficient way.With the goal of creating confidence through clothing, we are working strenuously to provide the great quality, and keeping the cost low for our customers. Our mission is to provide you with the best range of fashion possible, and to give back as much as we can.We update our range regularly to take account of changing seasons and developing styles. Plus we offer regular promotions, helping you save even more. If you have any question, please don't hesitate to contact us.Men's ShirtsMen's Casual BlazerMen's Linen ClothingContact Us

Written by the business, not verified by us.

Is Coofandy legit?

Coofandy (coofandy.com) has a 3.6 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 62% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. People truly love the stylish designs and comfortable fabrics, finding that garments often fit wonderfully and match online expectations. Many consumers appreciate receiving their purchases in good condition and praise the overall quality. Customers frequently mention that customer support is exceptionally helpful and quick to resolve any order issues. Though some customers experienced frustrating delivery delays and unusually long shipping times when waiting for packages to arrive. A few people also noted that certain items looked completely different from online pictures or featured surprisingly lower quality materials than expected.

Auto-generated from all reviews of this business. For reference only.

What people say

Quality is horrible

Reply from Coofandy2026-08-10

We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you. To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder. Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future. If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.

Order was not delivered

Order was not delivered, customer service will not answer my emails. Not impressed with how this company treats its customers.

Reply from Coofandy2026-08-10

Hi there, We sincerely apologize for the frustration and disappointment you have experienced due to not receiving your items, but we never receive the Emails you mentioned. We understand how important it is to receive your order promptly, and we regret that we have not met your expectations in this regard. Please be assured that we are actively working to resolve this issue and provide you with a satisfactory resolution. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to reach out to us. We are here to help and want to ensure that you have a positive experience with us. Thank you for your understanding and patience. We appreciate your trust in us, and we hope to have the opportunity to serve you better in the future. Warm regards,

I’m currently having my pants or pants…

I’m currently having my pants or pants and top fit it. I think I’ve ordered the set that is too large the top and the bottom. I’m having some alterations done. Will know if that will go OK if so, we can reevaluate this survey.

Reply from Coofandy2026-08-10

We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you. To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder. Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future. If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.

Not as described on photo

Reply from Coofandy2026-08-10

We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you. To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder. Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future. If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.

I'm writing this review in response to…

I'm writing this review in response to a previous review. My original review was a complaint against coofandy, for the delayed shipping & inaccurate tracking. I really appreciate coofandy reaching out to me about my complaint, and wanting to make sure that I didn't stay a unsatisfied customer. To me that shows a company that cares about their customers and want their company to have a positive outlook. Thank you again for making things right and I appreciate the discount offer...

I like their product very much

I like their product very much, they’re very sharp. The only complaint I have is the delivery time, but I understand now what’s going on. I will continue to order clothes from them. I hope they could fine a way to get items to customers faster.

Reply from Coofandy2026-08-10

We are sorry that our products did not satisfy you. Since we cannot obtain your order information, could you please contact us through the following contact information? Please rest assured that we will definitely provide a solution for you. Email:[email protected] our phone number:+1 207 300 0688

I ordered a medium on advice from Coofandy and it was too big!

Following the advice on the Coofandy web pages, I purchased a medium shirt instead of my usual size small. When the shirt arrived, it was WAY too big for me. I contacted Coofandy customer service about an exchange or a refund, but have yet to hear back from them. The shirt itself is quite lovely, but too big!!!! John Albrecht

Reply from Coofandy2026-08-10

We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you. To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder. Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future. If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.

The garment was fine as expected but...

The garment was fine as expected. The delivery took over 2 months to arrive. I had to seek out the status of delivery instead of being told. Managing realistic expectations would go a long way. I will have to consider the lead time prior to ordering again.

Reply from Coofandy2026-08-10

Hi there, We are truly sorry for the delay in delivering your order in time . We regret that we did not meet your expectations in this instance. The shipping delay you experienced is not reflective of the level of service we aim to provide. We sincerely apologize for any inconvenience or disappointment this may have caused you . Your feedback is important to us, and we appreciate your understanding. We will take your comments into consideration as we work to improve our shipping processes and ensure timely deliveries for our customers. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to contact us. We value your business and hope to have the opportunity to serve you better in the future. Warm regards,

Customer service isn't responding

Customer service isn't responding. I have reached out to customer service 4 times seeking directions on how to exchange the set for a smaller size. I have reached out via email and left telephone messages

Reply from Coofandy2026-08-10

We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you. To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder. Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future. If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.

The Troisers legs are Not in the Style Like the photo

The Troisers are Not in the Style of

Reply from Coofandy2026-08-10

We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you. To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder. Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future. If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.

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