Got my order in a timely manner
Got my order in a timely manner. Great updates on the delivery. The order was true to size. Great customer support
About Coofandy
Data updated- Website
- coofandy.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 206 reviews
- Replies to negative
- 100% (57/57)
Do you own Coofandy? Claim this profile for free and start replying to reviews.
About this business
Style Made SimpleFounded in 2015, Coofandy design modern men‘s essentials for daily wear. Our line is made up of wardrobe essentials for different occasions, from business dress shirts and suits to casual T-shirts, from party tuxedos and beach wear to active clothes. We want to completely reduce the overwhelming shopping experience and create a space where you could always find what you exactly needed in an efficient way.With the goal of creating confidence through clothing, we are working strenuously to provide the great quality, and keeping the cost low for our customers. Our mission is to provide you with the best range of fashion possible, and to give back as much as we can.We update our range regularly to take account of changing seasons and developing styles. Plus we offer regular promotions, helping you save even more. If you have any question, please don't hesitate to contact us.Men's ShirtsMen's Casual BlazerMen's Linen ClothingContact Us
Written by the business, not verified by us.Is Coofandy legit?
Coofandy (coofandy.com) has a 3.6 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 62% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers had a great experience with this company. People truly love the stylish designs and comfortable fabrics, finding that garments often fit wonderfully and match online expectations. Many consumers appreciate receiving their purchases in good condition and praise the overall quality. Customers frequently mention that customer support is exceptionally helpful and quick to resolve any order issues. Though some customers experienced frustrating delivery delays and unusually long shipping times when waiting for packages to arrive. A few people also noted that certain items looked completely different from online pictures or featured surprisingly lower quality materials than expected.
Auto-generated from all reviews of this business. For reference only.What people say
Missing items plus out of stock still selling online bad business.
Missing items from shipment. Then now I have to contact a company and do all the work when its their fault. Plus now items not delivered because out of stock. No notice plus items still listed. Bad business. I place numerous orders last month. Probably my last if this how they do business didn't think you were like temp. But that's the feeling that I am getting. T.marks
Reply from Coofandy2026-08-11
Hi there, We are truly sorry for the delay in delivering your order in time . We regret that we did not meet your expectations in this instance. The shipping delay you experienced is not reflective of the level of service we aim to provide. We sincerely apologize for any inconvenience or disappointment this may have caused you . Your feedback is important to us, and we appreciate your understanding. We will take your comments into consideration as we work to improve our shipping processes and ensure timely deliveries for our customers. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to contact us. We value your business and hope to have the opportunity to serve you better in the future. Warm regards,
Coofandy Be Coofandying
Coofandy never fails to deliver on quality, unique design, colors & fit. I get the best compliments when I wear their clothing.
My order took a long time to deliver…
My order took a long time to deliver and when it finally did arrive, the size of the 2 shirts was 2 sizes smaller than I wear. The quality of the shirts were different than the photos. I contacted Coofandy and they responded quickly to send me a refund since they didn't have my size for an exchange. I appreciate their response and resolution.
I received my order in good condition…
I received my order in good condition and In a fairly reasonable time. However for all being used to Amazon, Coofandy should develop so.ething that gives the customer a better heads up in when to expect delivery. When ordering, perhaps based on zip code or whatever the customer should be informed up from the expected delivery date. Not just the shipping date.
Decent experience ordering and…
Decent experience ordering and receiving. The (XL) Tweed Blazer was much smaller than the (XL) clothing I order. The Blazer fit more like a medium than a (XL) I couldn't fit my arms through the sleeves they were that narrow. I weigh 228LBS; I gave it to my son who weighs 145LBS, it fit him well and even he mentioned how narrow the sleeves were. Otherwise I'm pleased with the garments. Hope you make better size adjustments to the blazer.
Orders take too long to ship.
Reply from Coofandy2026-08-10
Hi there, We are truly sorry for the delay in delivering your order in time . We regret that we did not meet your expectations in this instance. The shipping delay you experienced is not reflective of the level of service we aim to provide. We sincerely apologize for any inconvenience or disappointment this may have caused you . Your feedback is important to us, and we appreciate your understanding. We will take your comments into consideration as we work to improve our shipping processes and ensure timely deliveries for our customers. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to contact us. We value your business and hope to have the opportunity to serve you better in the future. Warm regards,
The items I ordered were not what was…
The items I ordered were not what was advertised. I sent out an email to get a refund but have not gotten a response back.
Reply from Coofandy2026-08-10
We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you. To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder. Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future. If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
Delivery take a month.
Delivery take a month. That is not good fir costumers.
Reply from Coofandy2026-08-10
Hi there, We are truly sorry for the delay in delivering your order in time . We regret that we did not meet your expectations in this instance. The shipping delay you experienced is not reflective of the level of service we aim to provide. We sincerely apologize for any inconvenience or disappointment this may have caused you . Your feedback is important to us, and we appreciate your understanding. We will take your comments into consideration as we work to improve our shipping processes and ensure timely deliveries for our customers. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to contact us. We value your business and hope to have the opportunity to serve you better in the future. Warm regards,
Product was exactly as advertised
Product was exactly as advertised. Soft,loose fit,very comfortable. I would purchase more.
The sizing isn’t right
The sizing isn’t right. The pants are about 6 inches too long and the pleats in the top don’t hang straight. I can’t figure out how to return the items for a refund.
Reply from Coofandy2026-08-10
We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you. To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder. Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future. If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
Never received my product
Never received my product - however did get a full refund!
Reply from Coofandy2026-08-10
Hi there, We sincerely apologize for the frustration and disappointment you have experienced due to not receiving your items. We understand how important it is to receive your order promptly, and we regret that we have not met your expectations in this regard. Please be assured that we are actively working to resolve this issue and provide you with a satisfactory resolution. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to reach out to us. We are here to help and want to ensure that you have a positive experience with us. Thank you for your understanding and patience. We appreciate your trust in us, and we hope to have the opportunity to serve you better in the future. Warm regards,
Great clothes but customer support is still in the works
I didn’t have a great experience the second time because the items I purchased were sold out and took over a month to restock. I love the clothes and styles Coofandy offers but their customer support team should take the initiative and update their loyal customers and not the customers constantly writing emails for updates.
This was the first thing I had ever…
This was the first thing I had ever ordered and unfortunately I ordered the wrong size. I emailed support and the immediately fixed the issue . Ready to order more quality is excellent.
I ordered my garment in such a manner…
I ordered my garment in such a manner as to ensure I could wear it on my vacation, and it didn’t arrive at all in time, moreover, when I made inquiries, I was informed it was on its way, which wasn’t true. Three days after I got that message, I received a notification that the label had been created. I will not order from you again, and will encourage others not to as well.
Reply from Coofandy2026-08-10
Hi there, We are truly sorry for the delay in delivering your order in time . We regret that we did not meet your expectations in this instance. The shipping delay you experienced is not reflective of the level of service we aim to provide. We sincerely apologize for any inconvenience or disappointment this may have caused you . Your feedback is important to us, and we appreciate your understanding. We will take your comments into consideration as we work to improve our shipping processes and ensure timely deliveries for our customers. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to contact us. We value your business and hope to have the opportunity to serve you better in the future. Warm regards,
First of all the shipping process took…
First of all the shipping process took longer than expected but more so than that the product does not look like the picture and the quality and the material are really poor. Even the color doesn't match the pictures. I was expecting some real high quality linen that's not what I received so I will be returning it.
Reply from Coofandy2026-08-10
We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you. To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder. Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future. If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
Love the shorts
Love the shorts! Material is super comfy and the two pieces have immediately become my go to clothes. Shipping was quick and packaging sufficient. Well done!
Coofandy cool.
I've given 4 Stars, the Item I ordered was pretty much as depicted in the advert, it is well made, stitching is excellent, and very well cut, fabric is as depicted, color too, item is a perfect fit. I'm 5ft 7. Dropped 1 Star as delivery time was just over a month. I did reach out to them and fair play got an almost direct response, item arrived a week later. I think I would order again for sure.
got my outfit super fast nice suit also…
got my outfit super fast nice suit also good job
Horrible customer service
Horrible customer service. Delivered my package to wrong address . I called to find out what happened , only reply I got was to look around my house or ask a neighbor and good luck, even after I explained my house is surrounded with ring cameras and no one came by to deliver anything. I had to drive five minutes to the other house on the south of my neighborhood because apparently Amazon, SHEIN and temu have decided to not pay attention when delivering and deliver to the house in the south. It is obviously not my fault and as a paying customer I deserve a full refund for the item that I didn’t receive . By the way, when I went to get my package , the people who live there had already opened my package.
Reply from Coofandy2026-08-10
Hi there, We are truly sorry for the delay in delivering your order in time . We regret that we did not meet your expectations in this instance. The shipping delay you experienced is not reflective of the level of service we aim to provide. We sincerely apologize for any inconvenience or disappointment this may have caused you . Your feedback is important to us, and we appreciate your understanding. We will take your comments into consideration as we work to improve our shipping processes and ensure timely deliveries for our customers. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to contact us. We value your business and hope to have the opportunity to serve you better in the future. Warm regards,
Hoooyi
Mrbuerly
Halara
LightInTheBox
Joom
ORTTU
Legend London
Epicooler