Cooktwig (cooktwig.com) has a 3.8 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 69% of reviews are 4 stars or higher and 17% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Refund, Customer service. Last updated 2026-10-24.
Reviewers had a great experience with this company. Consumers frequently appreciate the dedicated support team for providing exceptionally fast responses, polite communication, and truly helpful assistance when solving various issues. People often mention that staff members take care of concerns thoroughly, ensuring a smooth and satisfactory outcome for everyone involved. However, some customers also noted unexpected charges appearing on their credit cards and difficulties regarding unwanted payment transactions. A few people mentioned that getting their money back felt challenging. Reviewers also expressed frustration about unexpected membership fees billed without clear consent or prior notice.
Auto-generated from all reviews of this business. For reference only.thank you so much to Cooktwig and special to ANGEL support team for refunding full the money i have lost in my card.. i give a Big thumbs 👍, hope you do well and GodBless, thanks for being responsible for quick action on my refund, have a Good Day..
When I asked for help I got it right away
The company made a compansation,is it a good job,thanks so much Emily for your good job,they are the people of their words, please keep going and good bless you,I got every coin you is pend and you even add me some token of $30 am so greatful.
I was helped out in a timely manner. I was offered a refund which is what I wanted. I am satisfied with the service provided. Thank you!
This site is a scam. I clicked on what I thought was a deal on a Spaulding basketball only to be told I have credit on this website? How can this be legal? False advertising. The site is a scam. I asked for refund - Never received it. They asked me to remove the 1-star review twice, too.
The amount which I was supposed to pay was not the one which was deducted to my account so I would like to asked the company to help me get my refund back please help me.
This store has treated me right n has made me a very happy customer and will be coming back for more of my needs
They gave me my money back because I bought something and couldn't find it
Thank you, Escalation Team Lead
Kenny was son Kind! Thanks for Your attention
This site is a scam. I clicked on what I thought was a deal on a Yeti that is discontinued, only to be told I have credit on this website? How can this be legal? False advertising. The site is a scam. I asked for refund - Never received it.
This company is doing a great work ☺️,I really admire them their are like angels,I asking other customers to trust the ,this is because I had an issue with payment and they were able to help get back the money I paid mistakenly @Emil you are doing a doing a great job,I pray that you continue with that spirit when serving the company,your work is amazing 😍,once again thank you Emily ,I wish all companies was like cooktwig who listens to customers and answer politely 😚😚,thanks so much,I wish the company could see this massage on how Emily did a good job,they should give her some flowers 🌺🌺,am still in awe of their response to my payment issue,thanks so and I wish you the best at your work ,I will still come back to work with you people because I totally trust you guys you also worn my heart ❤️ ...Good job Emily and the entire crew of cooktwig,thanks so much.
Never opened an account with cooktwig, money taken from my savings fraudulently. When my money is returned to me THEN I will write about a positive experience, because so far it hasn't. You have this also..... "By submitting this review, you confirm it’s based on a genuine experience and you haven’t received an incentive to write it". This company tells me I HAVE TO write a positive review in order to get my money refunded. EVIL!!!! This page has been screenshotted by local police I made a report with. How to leave your review: • Click this link: • Select your rating (4 or 5 stars are always welcome). • Write a short note about your positive experience (“ Jeremy helped solve my problem). • Submit your review using your email or Google. Thanks again for your patience. Once your review is confirmed, we will process your compensation. Please allow 2–7 business days for the credited amount to appear in your account.
I didn’t know what this was. It showed up on my email and no explanation of what this is about.
When I ordered, I was told I'd get a really good discount on two Huawei laptops. I never got the confirmation order and it was not a true statement. I had to call and use the assistant on the website to receive a true answer. How ever they are really understanding and good at making things better.
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