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Cooktwig (cooktwig.com) has a 3.8 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 69% of reviews are 4 stars or higher and 17% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Refund, Customer service. Last updated 2026-10-24.
Reviewers had a great experience with this company. Consumers frequently appreciate the dedicated support team for providing exceptionally fast responses, polite communication, and truly helpful assistance when solving various issues. People often mention that staff members take care of concerns thoroughly, ensuring a smooth and satisfactory outcome for everyone involved. However, some customers also noted unexpected charges appearing on their credit cards and difficulties regarding unwanted payment transactions. A few people mentioned that getting their money back felt challenging. Reviewers also expressed frustration about unexpected membership fees billed without clear consent or prior notice.
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Jamal was wonderful he addressed my issue immediately and resolved it Thanks again!!
Eugene helped me solve my problem He was very helpful and understanding
Thanks for helping me solve my issue with great timing 🤝
I tried to cancel membership 2 times and they keep billing m!
Kenny from the escalation team reached out and help to take care of the issue. Great customer service.
Customer service was good, just not expecting the membership or charge price thankful for compensation that will be given! Overall good customer service and they respond back super quickly
Imani helped solve my problem and approved refund plus a credit. Thanks 👍🏽
My experience with you is trustworthy. But due to the lack of time , I really opologize to you for not being able to continue. Emily has helped me to solve my problem and I really appreciate that.
Kevin solved my problem. Thank you escalation team.
A mail has come saying that the problem will be solved soon. I will give correct review after cash refund
jamal helped me and took action immediately i want cancl membership. about this case he helped me and made sure it will be cancel
Okay, I have no problem with you. If you take such a step and do not do such a thing in the future, then it is okay. I accept the offer you are making me. If you return my money, it is okay.
Sorry for not understand and not have experriece related to.your account..
Yes I would like to proceed with my compensation!
107 reviews matching