Answer to what I was billed for on my credit card
What a quick response back! Thanks so much. Claire did a great job! I still wonder what my purchase was-thought it was a Kitchen Aid. Would like to have been sent the item.
About Cooktwig
Data updated- Website
- cooktwig.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 107 reviews
- Replies to negative
- 0% (0/20)
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Is Cooktwig legit?
Cooktwig (cooktwig.com) has a 3.8 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 69% of reviews are 4 stars or higher and 17% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Refund, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Consumers frequently appreciate the dedicated support team for providing exceptionally fast responses, polite communication, and truly helpful assistance when solving various issues. People often mention that staff members take care of concerns thoroughly, ensuring a smooth and satisfactory outcome for everyone involved. However, some customers also noted unexpected charges appearing on their credit cards and difficulties regarding unwanted payment transactions. A few people mentioned that getting their money back felt challenging. Reviewers also expressed frustration about unexpected membership fees billed without clear consent or prior notice.
Auto-generated from all reviews of this business. For reference only.What people say
I did not receive information that was…
I did not receive information that was relevant to my search.
Emerald solved my issue
Emerald solved my issue. She was fantastic on getting me my refund for an ad that was a scam.
Helpful with resolving my issue.
Was getting scammed
Was getting scammed, and they resolved the issue..
I needed a refund due to a…
I needed a refund due to a misunderstanding and Emerald immediately took to my concerns and reached out. Emerald helped me resolve my issue and I couldn’t be more grateful. Thank you Emerald
Very good thankys
The company was willing to help me with…
The company was willing to help me with my situation.
Terrible experience
Terrible experience. Trying to get a refund and cancel all connections with this company.
Buyer Beware
I never signed up for this service, but they have (so far) charged my credit card--or tried to--three times. I tried to cancel after the first two (both done on the same day, when a $9.99 and a $8.53 charge went through back to back when they had to "adjust my account"), and was charged a third time. Charges are done every two weeks. They require customers to submit a review to refund funds taken without consent. Serves me right for clicking a link for something completely unrelated on Facebook, I guess.
Logistics issue
I do not see anything wrong besides the International logistics issue
Brenda helped me with my issue and…
Brenda helped me with my issue and completed the process thoroughly.
I never received my order that I…
I never received my order that I ordered for 21.98 or 21. Something but I would like my order or a refund. I paid extra for the over night shipping and the package protection so not sure what happened or what's going on but ....
Situation is being handled
Edith helped me
Comfortable Customer
Thank you for taking the time to see that I was comfortable with your services. I would recommend you to friends as you have beautiful products.
Advertising was not communicated well…
Advertising was not communicated well as to what they do or sell. (“Diamond is in contact with me and is helping me resolve my issue.)
Violet solved my issues with purchases…
Violet solved my issues with purchases that were not authorized by myself. Thank you for your timely response and attention to this matter.
They fixed the issue I had and gave me…
They fixed the issue I had and gave me my money back
Eugene
Eugene, from customer service, helped me solve the issue I had. Thank you.
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