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Food, Beverages & Tobacco

CookUnity

202 reviews

4.2202 reviews
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About CookUnity

Data updated
Website
cookunity.com
Category
Food, Beverages & Tobacco
Location
United States · San Francisco
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
0% (0/36)
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Is CookUnity legit?

CookUnity (cookunity.com) has a 4.2 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 80% of reviews are 4 stars or higher and 14% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-11.

What people say

Cook Unity 是必由之路

我启动 Cook Unity 已经快一年了,这是一个巨大的变化,离开了 Factor 和其他现成的食品配送!此外,Cook Unity 还提供了更多的餐点选择,更加精致,并且易于制作!即使我在某些订单上遇到麻烦,他们的客户服务也会立即超越打电话来纠正和修复情况!

五年多的高品质膳食和支持

我在 CU 工作已经五年多了,这是我每周例行公事的重要组成部分。我可以和他们一起制定膳食计划,让我在他们周围吃到美味的食物,尤其是午餐,但又可以让我免于点餐并为无法相比的食物支付太多费用。根据你居住的地方,你每周的菜单上可以有超过 500 种餐点,自从我开始工作以来,菜单上的餐点已经增加了数百种。与订购相比,价格相当合理。客户服务也非常出色,这让我一次又一次地订购

预包装餐食的有用服务

食物可以吃,但有点辣。份量有点小,但是对于我们70多岁的人来说已经足够了。 暂停了我的送货,并在我的第一个订单后提前取消了我的订阅,但他们还是给我发送了我不想要的第二个订单!我很生气,通过电子邮件写信给客户服务,今天被告知他们将退还我的付款——这在这个网络世界中是出乎意料的,但我深表感谢。

我们感到惊讶和担心……

我们感到惊讶和担心的是,CookUnity 餐食的包装上没有明确的“使用期限”或有效期。我们之前从 Factor 订购的,每顿饭都清楚地标有食用日期。 由于 CookUnity 提供整整一周的餐食,因此客户需要知道每份特定餐食的安全保存时间是多长。鱼、肉和其他食材的储存时间可能不同,因此仅仅知道交货日期是不够的。 CookUnity的一些饭菜也不太好吃,吃了几顿后,我们就出现了胃病。这使得缺乏保质期变得更加令人担忧,因为我们无法知道每顿饭菜的新鲜度或是否仍然可以安全食用。 与CookUnity相比,我们使用Factor的体验要好得多。因素始终包括每餐的明确有效期或“使用日期”。我们从未经历过任何胃部问题,而且饭菜始终新鲜可口。 为什么 CookUnity 没有在其餐食上注明明确的保质期?为了食品安全和安心,这些信息应印在每个包装上。如果没有它,顾客就无法知道应该先吃哪些餐,或者本周晚些时候的鱼、肉和其他餐是否仍然安全。

我收到了来自 CookUnity 的第一笔订单……

本周我收到了 CookUnity 的第一笔订单,到目前为止我非常高兴。 该服务考虑到了饮食偏好,这是我书中的一个主要优点,因为我一直在寻找低钠的选择。 食物很棒。 您可以根据自己的喜好在烤箱或微波炉中烹饪。 而且食物的数量惊人地多。 我在设置帐户时有理由联系客户服务人员,他们反应灵敏、友好且快速解决了我的问题。 交货非常非常好。 我的饭菜装在一个可重复使用的提手袋中,下次送货到期时,您可以将空袋子留在门口来归还,或者您也可以保留它们自己使用。 注册非常简单,价格具有竞争力,如果您对服务不满意,也可以轻松取消。 但我认为你不会愿意。 因此,如果您一直在尝试做出决定,我建议您尝试一下。

12/10 餐饮服务

12/10 ! 食物——美味 服务——非常有帮助并且很容易联系 膳食品种——首屈一指 成本 - 比大多数便宜! 将推荐给我认识的所有人! 我确实遇到了一顿饭的送货问题,他们立即就解决了!他们绝对是惊人的。 我和妻子刚刚有了我们的第一个孩子,我在同一年开始了自己的事业,所以我们需要一个可以节省一些时间的地方,我们决定使用 Koch unity 来每周用餐,这样我们就可以有更多的时间在一起,减少在厨房里度过的时间。这是一个巨大的救星!更不用说我们的晚餐比我做的时候更美味了……哈哈

他们的客户服务最差

他们的客户服务最差。他们不使用人类而是使用计算机,因此当您遇到问题时,需要与人工智能聊天机器人进行数小时的交谈。你最终会联系到一个人,但只能通过短信。他们不提供解决方案。我的饭菜没有出现,他们很抱歉。我不得不抱怨要得到 25% 的优惠券,结果是 25 美元。然后他们强迫你在一周内使用或不再使用优惠券。那里的饭菜没有按预期到达。然后你将不得不出去寻找东西吃,因为你计划在那里吃食物。他们不值得告诉你真相。你根本得不到你付出的代价。远离

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Amanda · 9 reviews · Experienced 2026-07-07 ·

Just what I want!

I think these meals are absolutely delicious. I did Factor for years and had taste and quality issues often. These meals really taste like they were cooked in a restaurant. Awesome selection as well and something for everyone. Every time I heat one up in the office people ask what I’m eating. I’ve already got my husband and boss eating them as well.

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Dave · 1 review · Experienced 2026-07-03 ·

Good food

Good food, great menu selection, easy to prepare, helpful customer service.

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Megan Savage · 1 review · Experienced 2026-07-04 ·

Exactly what I need

I switched from Factor a couple years ago, and it's a huge improvement. There's a wide variety of meals, and they make it easy to sort out things like spicy food and flag ingredients you don't like. I like that they deliver the meals in reusable bags to reduce waste and the trays aren't black plastic. You have to read the website closely to find out that the trays aren't recyclable, which is disappointing, but they're still better than their competitors on the sustainability front.

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Adam Hadnott · 2 reviews · Experienced 2026-07-01 ·

I have used Cook Unity for almost 6…

I have used Cook Unity for almost 6 months and in the beginning, my kids and I absolutely loved it. Simple process to choose restaurant quality, pre-cooked meals that are simple to heat and yummy to eat. I must say that little issue started popping up with the menu changes and the POOR communication when customers(like me) mark certain meals as Favorite and Cook Unity decides to not offer it and there is ZERO communication to their customers. It is worse than Costco with enticing people with certain products and then BOOM, just decide to not offer is anymore. Lastly, I had some issues with what I believed was double charing for meal plans and I must say their customer service department does lack some professionalism and problem resolution skills. I mentioned my dissatisfaction with meal choices and my desire to look for other meal plan services and SMACK, my account was closed by the customer service service rep. WTF Bro...although that was ridiculous they did offer serval weeks of meals at a heavily discounted rate. That didn't resolve the internal issue with lack of training or issue resolution, but it did help me save money for a few weeks. We have continued using Cook Unity on a reduced level now and started to try Hungryroot precooked and meal plan recipes based on a discount offer we received.

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Ann · 3 reviews · Experienced 2026-07-03 ·

Enjoy these meals

Enjoy these meals. They have plenty of choices so you’re not eating the same things each week. Each meal I’ve tried has been good. Also allows me to try different cuisines I haven’t tried before

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Christopher Thompson · 1 review · Experienced 2026-07-01 ·

They delivered to the wrong address...

Basically I ordered food for the first time and they sent it to an incorrect address even though everything was incorrect. They refused to do anything about it but they offered a 35% discount on the next order. Why would I ever order from them again if they can't deliver it to the right address?

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Fern A · 5 reviews · Experienced 2026-07-02 ·

Variety and convenience

Great variety of meals

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Jim Wall · 2 reviews · Experienced 2026-07-01 ·

Fresh, Easy, Tasty

My wife and I are 3 weeks into our subscription and loving every meal. They're very fresh and the time savings has been a huge benefit. Lots of variety and high protein choices are also a bonus.

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Mindy Ponce · 2 reviews · Experienced 2026-06-01 ·

Hands down the best meal subscription…

Hands down the best meal subscription I've tried. The food os delicious.

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Janet Gullion · 1 review · Experienced 2026-06-30 ·

I love Cook Unity they offer fast…

I love Cook Unity they offer fast delicious meals in minutes! Perfect for a work night.