CoolFire Trainer (coolfiretrainer.com) has a 4.5 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Sports and its reputation is excellent. 85% of reviews are 4 stars or higher and 2% are 1 star; The business has replied to 71% of negative reviews. Last updated 2026-08-10.
The Coolfire Sidekick I received is a great training aid. The only real issue is that I wish it had come with a complete set of instructions. I had to turn to YouTube to learn how to correctly set everything up. I also would like to see a green laser used as the red laser does not go far enough out to be recorded. Other than that the system worked great and I have not had any issues.
You will be hard pressed to find a company with better Customer Service than CoolFire Trainer. I am so impressed with their customer service team. Very quick to answer any questions, solve maintenance or repair issues, and ship replacement parts when needed. I can’t say enough good things about CoolFire Trainer - quality product & quality customer service.
Reply from CoolFire Trainer2026-06-15
Thank you for the 5-star review, Kevin!
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Jonas E · 4 reviews · Verified · Experienced 2026-04-22 ·
★★★★★
Will totally be back once they fix the gap in their product or I get another gun.
They recognized a gap in their product and gave a full refund.
I had many issues because I'm a rookie with this sport and Boone Walker respond quickly and accurately every time I reached out (many, many times). He's a consummate professional!!!
I sent my barrel back for refurbishment. Quick turnaround great price.
Reply from CoolFire Trainer2026-06-15
Thank you for the 5-star review, Randy!
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Dan Moore · 1 review · Verified · Experienced 2026-04-21 ·
★★★★★
I have had more fun with my AR-15 I…
I have had more fun with my AR-15 I have never fired a live round through it yet but now I can at least sight it in and have fun playing in my yard from different distances and will be buying more of your devices for my other guns as soon as my sister who owns a sporting goods store and is my FFL licensed person can start stocking your product in her store I know I can buy from you but I want to make sure my sister makes the money off the sales so I will wait until she is set up to do that but thank you for building the product that I'm using now I'm enjoying it more than I thought I would
Reply from CoolFire Trainer2026-06-15
Thank you for the 5-star review, Dan! We are so glad to hear you are thoroughly enjoying our product :)
They were friendly and knowledgeable. Explained the product and not pushy to purchase. I love the coolfire trainer at home. And I save on ammo and traveling to the range.
Its cool and has good recoil, but the low level charge of the standard kit is almost useless...I only get 6 to 7 shots per charge, not even enough to simulate a full mag. I waited a long time to get this and ultimately should have bought a mantis titan instead
Reply from CoolFire Trainer2026-06-15
We are sorry to hear our product didn't meet your expectations, Greg. Mantis makes great products, but our line of dry-fire systems offer different advantages compared to theirs. We've had customers use them in conjunction with great success! Either way, we greatly appreciate your business. :)
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Christopher Martin · 2 reviews · Verified · Experienced 2026-03-24 ·
★★★★★
Always top notch customer service.
Reply from CoolFire Trainer2026-06-15
Thank you for the 5-star review, Christopher!
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Rick Run · 5 reviews · Verified · Experienced 2026-03-27 ·
The people working at cool fire really made the experience that much better. I struggled with how the whole system worked and they had me just come back in and spend time with me a couple of times. I would highly recommend their product and their people with great customer service.
I purchase a CoolFire Trainer kit for my Glock 43X. I have yet to find it helpful since, at its best allows one simulated shot. The next shot is less recoil than an air gun. Not being a paintball enthusiast, I cannot tell if it is the CO2 bottle/nozzle leaking or if the CoolFire cartridge is not allowing a full charge.
Reply from CoolFire Trainer2026-06-15
Hey Theodore! There may be a leak within the system as it should hold more than one "good shot". If you have not already, please reach out to our team and they'd be happy to assist you!
I picked up the Cool Fire Trainer to help me prepare for the Tactical Games and it's been a game changer for my training. Being able to get quality reps in without burning through live ammo has made a noticeable difference in how I perform under stress. The recoil simulation keeps things realistic enough that the skills actually transfer when you go live. If you're competing in the Tactical Games or any kind of tactical competition and want to sharpen up between range sessions, this thing is worth every penny
Im giving them a 5 star for customer service. Sandy was superb and made the exchange painless. Even though I had issues with model fitment, I see the company is iterating and improving their products. Would rate this 3 at first but 5 since they made it right. With that said, the system itself is super fun and works reliably on the ar platform. I look forward to trying out their pistol products.
Reply from CoolFire Trainer2026-06-15
Thank you for the 5-star review, Geoff! We are glad we could make it right for you, our customers are our #1 priority!