The product offered and advertised was…
The product offered and advertised was exactly what I experienced. Fantastic operational accuracy. Customer service is phenomenal.
Thank you for the 5-star review, John!
CoolFire Trainer (coolfiretrainer.com) has a 4.5 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Sports and its reputation is excellent. 85% of reviews are 4 stars or higher and 2% are 1 star; The business has replied to 71% of negative reviews. Last updated 2026-08-10.
The product offered and advertised was exactly what I experienced. Fantastic operational accuracy. Customer service is phenomenal.
Thank you for the 5-star review, John!
Always love dealing with this company. Very honest, excellent customer service, and great design and manufacture.
Thank you for the 5-star review, Jay!
The recoil option is not returning the slide to a functional position. I need to manually push it forward between trigger pulls for repeat shots. Coolfire is taking it back to diagnose the issue. The customer service is good, if they figure this out, its 5 stars for me. Update: satisfied with the customer service. Thanks guys!
Hey Fred! This is unusual and shouldn't be happening. If you have not already, please reach out to our team and they'd be happy to assist you!
These are fantastically well made. The Ar15 model is a bit of a pain to install, but the Glock Model installs like a dream. Easy to replace CO2 and plenty comes with each. May want to put a little CLP on the Recoil Spring in the Pistol Kits .
Thank you for the 5-star review, John!
My experience from question and answer with the Coolfire team thru order and even exchange was flawless. Most of my interaction was with Boone Walker and he was prompt, on point and great to work with.
Thank you for the 5-star review, Jason!
Great tool. Great customer service. Had a minor bump on an IR lazer shipped without the green o ring. They made it good in mailing time with not 1 but 2 replacement orings. Love the company and it's products.
Thank you for the 5-star review, Blake!
Would be cool if it worked, but it's just problem after problem after problem. the month I've had it so far, and so far I've had to order three additional parts to complete repairs that it needs. blown gasket in the soda maker, causing it to leak, striker tips go out with just a few uses already went through the two tips that it came with. And the laser is a huge pain that you have to recite every time. YOU MIGHT BE ABLE TO SAVE MONEY WITH THIS LONG-TERM, BUT YOU WILL NOT BE ABLE TO SAVE TIME. I WOULD ONLY RECOMMEND THIS IF YOU ENJOY TINKERING AND FIXING THINGS. LIKE IF YOU'RE IN GUNSMITHING GO FOR IT, BUT IF YOU WANT EFFICIENCY AND GOOD USE OF YOUR TIME, SKIP IT. It's a great concept. It's just not there yet.
I love CoolFire. I think it is the answer to realistic dry fire applications. My review is solely based on the company not willing to work with me to sell on site at my classes. I use CoolFire with my Milo system when I train my students so they can experience the most realistic engagement when faced with a threat. So now I will purchase at retail prices to ensure my students have immediate opportunity to purchase a system that will only enhance their training. Wish CoolFire was more willing to partner with instructors in this most needed system. Especially in California.
Hey Arthur! In the past we have had delays with expanding our dealer network, and we also have certain requirements in order to become a dealer. We are always looking for ways to expand on this, but for now we also offer an Affiliate Program that may interest you! Visit our website to learn more :)
This system is the best thing since sliced bread was invented. Have reduced my draw time from Concealed to on target accuracy from 1.43seconds to .9 seconds and trying to improve on that.
Thank you for the 5-star review, Walter! And way to go!
I used it in a basic firearms safety training with new shooters.
Thank you for the 5-star review, Bradley!
Ordering took a long time and after payment, nothing happened until I reached back out to ask. Also, the Rapidfill adapter doesn't work for us currently. The washers are not quite the right dimension to line the adapter up properly without leakage. Therefore, no holster work is possible.
Hey Ben! We are sorry to hear about your ordering experience, that is definitely not the norm. There should be no leakage, as well. If you are still experiencing any issues, please reach out to our team and they'd be happy to assist you!
As a person who is currently confined to bed or wheelchair, and getting to the range is difficult, the Cool Fire has been awesome in providing me a realistic shooting experience. Their customer service is responsive and very good. I had an issue with my barrel not holding gas and they were quick to help and solve the problem. I was able to do a local IDPA match recently after not shooting for just over a year. Even though my time was slow since I was shooting from my wheelchair my accuracy was excellent, which I attribute to my Cool Fire practice.
Thank you for the 5-star review, Randy! We are so glad to hear our product contributed to your success with accuracy!
They were so fast getting back to me and fixing an issue that came up. Couldn’t recommend them more.
Thank you for the 5-star review, Riley!
Great concept but the laser doesn't adjust enough.
Hey Dan! Our technical support team would be happy to look into this further. Don't hesitate to contact them so we can get your laser working right again!
Good worth it
Thank you for the 5-star review!
Great service and customer support. A minor error in order delivery was immediately handled with no hesitation. CoolFire Trainer will be receiving more orders from me.
Thank you for the 5-star review!
I purchased CoolFore dry fire training systems for two of my pistols. Customer service was very helpful to me to choose the right products. Both systems work very well. A a former army officer, I believe this is the best training system. After purchase I had questions and customer support was very responsive promptly with high level service quality.
Thank you for the 5-star review, Orhan!
This is a SICK product that definitely changes how you can train!! The fact I don't have to spend way to much money on ammo and my wife and daughter have trained with it to test fire and were very impressed with the promise to continue especially since I plan to purchase the Glock 19 version then the Sig 365. You folks have a lifelong customer as long as you keep putting great products like this! Also could you possibly make this for the PSA Rock 57 or the Ruger57. All in all it's a great product!!
Thank you for the 5-star review, Walter!
Excellent customer service. Issue with striker pin protectors failing on day one resolved with full refund.
Thank you for the 5-star review!
I love the system conceptually. The ability to dryfire with follow on shots and simulated recoil is incredible. The only drawbacks I've had is with the laser system. It won't hold a point of impact even with the loctite. It's also very sensitive, it goes off multiple times with one trigger press. I believe the motion of the slide reciprocating causes the laser to activate. I don't know if I received a malfunctioning unit or if it's just how they are designed. Either way the laser is the biggest drawback to really cool system.
Hey Logan! The Loctite should be able to hold the laser's adjustment well. If you have not already, we recommend contacting our technical support for help on this issue and they will fix you right up!
60 reviews matching