Coolmuster

pennycoloradoUnited States · 28 reviews · Posted 2020-12-30

IT WAS FABULOUS!!!

Excellent software

Excellent software. Very easy to use. Got 2 phones backed up with it. Came in very handy when I transferred to a new phone. Would recommend to anyone looking for an easy backup solution.

Greg DessarUnited Kingdom · 142 reviews · Posted 2020-12-30

This software company does produce Great products

This software company does produce some exciting everyday products that are actually affordable as well as meaningful in making life so much easier.

I like this

The program has a easy to understand interface. It made transferring data to my new phone easy and didn't skip a beat. I had no loss of data too.

Never used the program as I don't have…

Never used the program as I don't have a cell phone.. Installed it for a friend, but never had to use it. So, NO comment to give.

Barbara ThompsonUnited States · 8 reviews · Posted 2020-12-30

Doesn't work with my new phone

I had a trial version & liked it so well that I purchased the program. When my phone had to be replaced, the program no longer works so it's useless to me. They said no refunds.

I like the product

Doesn't work

I couldn't get the product to work correctly. Support was useless.

User friendly. Relatively easy to Navigate

Backup and Review of phone content is relatively easy. Managing photos etc is good since I do not have a great deal of memory available. Haven't got a new phone yet so I can't check the restore facility with any confidence but I feel it should be no real issue.

Your advertisement of the product was false.

Your advertisement of the product was false. The Android backup that your product offered was incomplete and therefore did not offer me the protection I expected that you so touted. So much so that I asked for a refund and a cancellation of the license keys.

TEXT message export problems

I assume that whatever is on my phone memory can be downloaded to my laptop. However that is not true. What really disappointed me was how that app of yours handles text messages. If there are a string of texts to me and from me, only the texts that come TO me are exported into the laptop. All the texts in that same string that are answers back to the sender are shown on the phone but are never sent to the laptop. That means that I have no recorded evidence of my feedback to the sender. How can this be? Why isn't there a string of "he said/I said" texts being saved to the laptop?? Four different geeks from AT&T could not make this work; is there a setting on my phone that is the culprit? I need HELP!!!

Does not work at all

Does not work at all. Support is awful. I would give zero stars if I could

Works on one mobile but won't recognise…

Works on one mobile but won't recognise the other.

Coolmuster Android - Data Recovery - From A Bricked Mobile & Encrypted SIM

Why I bought the Coolmuster Android Mobile App, which saved all my old phones details. I purchased the Coolmuster data recovery tool package, around two years ago; different flavours of Coolmuster tools are available depending on requirements, at my time of purchase it was considerably cheaper for the data recovery kit, keep in mind though this tool proved to be the only one of over 8 most highly rated recommended data recovery tools I personally tested at that time, that actually worked. Before you buy a data recovery tool, I recommend you test it to see if it will work, prior to purchasing. My mobile data recovery proved to be very difficult owing to the below situation, read through to see if it is helpful to your own issues. My advise, before you or your provider do anything with your mobile, back up the SIM and mobile data, also do a regular scheduled interval backup just in case My provider at the time O2 literally bricked my old mobile during a routinue mobile number swap to a new mobile, something they did for me. This was done while I waited oncall from a different phone. When trying to use the old mobile after the number swap, the old mobiles touchscreen and entire mobile; would lock up after power on at around 4 seconds, I could press a displayed icon; it would show it had picked up the press, but nothing happened. After trying to use the old mobile, I contacted O2 again; they where unable to explain how this had occurred, and of course they advised they where not responsible. I now had no way of accessing my contacts, numbers or anything else on my old mobile. Some may be thinking, OMG just plug the SIM into the new phone, or use a SIM plug adapter on a PC or laptop; be warned this is not something you can always do unfortunately, some mobile phone makes or providers encrypt the SIM data, only their tools can read it. (1) My Sony mobile used a specific Sony encryption algorithm for the reading and writing of SIM data, so had to be read with their tool, and could not be accessed via an alternative new mobiles data or SIM reader tool. "The old mobile number transfer worked though, hurray" (2) The Sony tool on the old mobile could not be accessed, because of the above bricked mobile. (3) The Sony tool was installed on different PC's & Laptops with Win 7 & 10, the below happened each time. It would not work with the now bricked mobile plugged in, or a SIM card external reader plugged into the PC, or laptop; with the old SIM. The mobile or SIM was visible in Windows, with the latest updated drivers and API's for the mobile installed. Open the Sony tool; error cannot access mobile SIM, the Sony tool is very poor according to extensive research on the problem and trying to resolve, using Google search, and forums. Much research later, and trying alternative mobile phone data recovery tools, including other phone manufacturers free tools, I then started testing other data recovery tools with free trials periods. All of them, except the Coolmuster recovery tool gave me the same above explained problem. When I installed Coolmusters mobile data recovery free trial tool. (1) It was a very smooth and quick install. (2) The old now bricked mobile, thanks to O2; was instantly recognised, and allowed the SIM data to be read and at the time of testing the trial version being used alowed a portion of numbers, SMS messages and stored data was viewable. This showed it was able to read the proprietary Sony encrypted SIM data and worked. (3) As it was a trial, I prepared for the massive bill on a full purchase, to my amazement; it was far cheaper than I expected, it is as mentioned more expensive now. Considering it was the only one that I tested that actually worked. Not only was Coolmuster able to access; encrypted SIM data from another mobile provider. It was also the only one capable and able to access a completely bricked mobile, that could not be interacted with at all, whilst additionally having the SIM installed in the mobile or installed in an external SIM card reader. I highly recommend the Coolmuster programs, if you want one that will likely do data recovery, and access a bricked mobile, this may very well be the solution for you.

zerifiAlgeria · 2 reviews · Posted 2020-12-22

for managing my android phones

for managing my android phones, coolmuster is one of the best.

It sucks

It sucks, no good

Very very bad!!

Very handy little app

Mike PattersonUnited States · 1 review · Posted 2020-12-21

Does not work easy.

Francis BarnesUnited Kingdom · 2 reviews · Posted 2020-12-21

Don't find it much use