Great customer service and beautiful…
Great customer service and beautiful jewelry
Reply from Coravana2025-03-20
Thank you Joanne, enjoy your new jewelry!
About Coravana
Data updated- Website
- coravana.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 24 reviews
- Replies to negative
- 86% (6/7)
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About this business
Coravana was founded with one main mission- empowering women to treat themselves to everyday luxury, each piece we make is carefully designed & impeccably handmade, to be sold at an affordable price. When you buy a Coravana jewelry creation, you become part of the Coravana family, it is the beginning of a beautiful relationship that will grow for years.
Written by the business, not verified by us.Is Coravana legit?
Coravana (coravana.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 86% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-07.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company and its wonderful product offerings. Customers frequently praise the stunning designs, brilliant colors, gleaming metal, and exceptional craftsmanship defining every piece of jewelry. People love wearing these unique and elegant accessories for various daily occasions, noting that they regularly receive wonderful compliments. Consumers also highlight the incredibly beautiful packaging and express great excitement about collecting multiple distinct items for themselves or as thoughtful gifts. Happy buyers strongly recommend purchasing these gorgeous items because absolutely nothing else currently available on the retail market compares to their distinct beauty.
Auto-generated from all reviews of this business. For reference only.What people say
My new Coravana earring are beautiful…
My new Coravana earrings are beautiful and high quality. I really love this line so much I suggested it to my favorite boutique in the town that I live in. It would be wonderful if they had it in their store. My daughter bought me a beautiful necklace and two bracelets that I really love and seem to be my go to jewelry lately. The free necklace did not arrive with my earrings, but was sent later in a timely manner. Highly recommend.
Reply from Coravana2025-03-02
Hi Lyn! Thank you so much for sharing, this is what fuels our energy. Enjoy all your beautiful jewelry:)
The Gem Choker
I purchased the gem choker from Coravanna on February 7th and received my necklace from them today. Shipping took a little longer than most places, but that was explained clearly before purchasing due to the made-to-order nature of their jewelry. The package came in a cute cardboard gift box protected within a bubble mailer. Upon opening the box I was impressed with how sparkly and well-made this necklace is. Honestly I was apprehensive to spend over $100 with a company I'd never heard of, but it truly is even prettier in person and would absolutely recommend this company to others. I had a thoroughly positive experience and look forward to future purchases from Corvanna!
Reply from Coravana2025-02-22
Dear Kendra, We're very happy to hear you like your new Necklace! Thank you so much for sharing, we're looking forward to hear from you again:)
False Advertsement
Hey ladies, stay away from this company.! Tjhe jewelry is cheaply made and not at all as pictured. It was a nightmare to return and I am still waiting for my refund after 6 weeks
Reply from Coravana2025-02-19
Hi Lori, First off, we would like to apologize if you feel you had a difficult experience returning your order, we do our best to keep the return procedure as quick and efficient as possible, and customer satisfaction is a top priority for us, as you can see from hundreds of 5-star reviews. That being said, it's important for us to clarify for potential clients reading your review- You returned your order after Christmas, during the busiest time of the year, and you did not wait for 6 weeks for a refund, the refund was processed within 14 business days of receiving your return, and within our return protocol timeline of 15 business days which is clearly shown on our website- https://coravanajewelry.com/pages/return-policy We were responsive to all your emails and did whatever we can to speed things up. We do not false advertise anything, however claming you waited 6 weeks for a refund is false information. Our jewelry is handmade by our skillful team of ladies, using premium materials, and looks exactly like the photos. You might not like the jewelry which is perfectly fine, but it's not cheap:) Thank you for your review, we will embrace it and continue to improve our standards for our clients!
Every piece I buy from Coravana is unique
Every piece I buy from Coravana is beautiful and I love them. Their designs are unique and I always get compliments on them when I wear them. They are also very easy to work with and their customer service is wonderful
Reply from Coravana2025-02-02
Dear Nancy, thank you so much for sharing, we're lucky to have you as a client! Enjoy all your beautiful jewelry:)
Easy order
Easy order, easy to look fabulous. Unique and sophisticated jewelry.
Reply from Coravana2025-01-12
Thank you Alice, we appreciate the kind words:)
I love your jewelry
I love your jewelry! Very unique and classy. I am giving 3 pieces I purchased as gifts and I am excited to see the recipient’s faces. I purchased one of the necklaces for me but loved another more so I ordered the other one and cannot wait to get it. I am giving the one I didn’t love as much to my bestie for her birthday! I love all of your designs! Just beautiful! Service is great and you check in on your customers which is so awesome and not very often done by companies. Thank you for caring! Deborah
Reply from Coravana2024-12-23
Hi Deborah, We're so happy to read your words, client satisfaction is a top priority for us at Coravana. Thank you so much for taking the time to share and enjoy all your beautiful pieces!
This company makes the most explicit…
This company makes the most explicit unique jewelry.Every piece it's like a piece of art.I love it
Reply from Coravana2024-12-18
Thank you so much for your orders and kind words Deborah!
Awesome products..suggest a different delivery service than USPS
The bracelets are fantastic and my wife loves them. She gets endless compliments on them. We also appreciate that they're made to order and take time to complete and ship. Now for a small issue - while you're offering free shipping, using USPS is a mistake. On both of our orders, we endured multiple delays and little to no information on their tracking system. I'd suggest dropping them and going with UPS\\
Reply from Coravana2024-12-16
Hi Bob, First off, we're very happy to hear you wife loves the bracelets, thank you for sharing! Regarding the shipping duration- We can see your order was delivered 2 days later than expected, and we apologize for that! However, such a delay is something to take into consideration during Black Friday sale which is the busiest time of the year, both for us and for the courier companies. In any case, we appreciate your suggestion and we can always do better!
Siena Necklace
Just received my most recent purchase The Siena Necklace. It’s beautiful. Made so well. All your pieces are so unique . Though your delivery takes long, it is worth the wait! 🥰🥰
Reply from Coravana2024-12-12
Carol you're the best! Thank you for sharing and enjoy your beautiful new necklace:)
This shop is everything you expect from…
This shop is everything you expect from a personal shopping experience and so much more!I have had 2 custom pieces arrived in a very timely manner and could not be more happy with my purchases!!I highly recommend this design space.Customer Service is so good! This is a 5star plus shopping experience!!
Reply from Coravana2024-12-08
Thank you so much Dr.A, we're glad we could help with your custom requests, anything you need just let us know!
Lile before the necklace and the ring I…
Lile before the necklace and the ring I bought are beautiful and well made . Thank you.
Reply from Coravana2024-12-16
Thank you for your orders and support!
Well made beautiful jewelry
I bought a lot of necklaces, bracelets and earrings . I like the style , structure and the workmanship. I shared them as gifts to my family and friends . I incorporated your jewelry with my own made pearl jewelry and my outfits . I can't have enough of your jewelry. Thank you very much for a well job done. More power to your company .
Reply from Coravana2024-11-19
Dear Marina, You words fill our hearts, thank you so much for your support!
Design and Quality!
I love the design and quality of every piece I have received. There was one piece with a dark silver finish that I would have preferred to be a more shiny finish, but again, the style and quality were excellent. Further, if the shipping could be sped up a bit, the experience would be even better.
Reply from Coravana2024-11-03
Hey, Thank you so much for sharing you experience, nothing makes us more happy than hearing you love all your Coravana piece! We always work to be better and improve all aspects of our business:)
Wow!!
I was very nervous to order as I don’t trust the advertisements I see on Facebook. So I ordered 2 pieces and have since added to my collection and so far I now own 8 pieces. Sooo beautiful and I get compliments every time I wear one of the pieces. I look forward to adding to my collection❤️
Reply from Coravana2024-10-12
Wow, this makes us so happy! Thank you, we're lucky to have you as our Coravana family:)
Emma - such a gift !!!
I had a question which turned into 4 or 5 and Customer Service Rep, Emma was an incredible help. She was professional, knowledgeable and personable (even though all of our communication was through e-mail). She helped me by finding a Pearl earring and necklace set - which I know is going to become one of my my favorite pieces…. She also helped me take advantage of a sale which I had missed…. Hopefully she already knows how excited and thankful I am that she was such a great customer service representative. Now I hope that her supervisors will also be aware - although I imagine I’m in a lost list of those who are thrilled with Emma’s thoughtfulness.
Reply from Coravana2024-10-06
Dear Janice, You are very kind! I'm very happy I was able to help you with finding the perfect piece for you, I'm looking forward to seeing you wearing it:) Thank you so much for sharing your experience, hope to hear from you again soon! Emma
Stay Away
Stay Away - This Company is not customer service friendly - Transaction was Aug 26th, amount of the order was $115.20 and another order on Aug 27th, amount of the order $99.80. I received both orders on Sep 9th and inspected the quality of the merchandise. They guarantee the product for returns and I did not like the quality of the jewelry felt it was cheaply made with cheap metal clasps. I decided to mail it back for a full refund because of the quality. I mailed both purchases back on Sep 11th, 2 days after receiving them thru UPS spending $17.32 out of my pocket to make sure I got these back for a full refund. I've since been emailing customer service asking to please give me a date that they started processing the refund. They never gave me a straight answer stating, "As noted in our return policy, refunds will be executed once we receive it and takes up to 14 business days to process plus 7 days for refund to reflect on your account.". I then sent several more emails asking for the date they will process the refund and the same email message came across never telling me if they processed it or not. I sent another email asking to send me the date that the merchandise was processed for a refund, and this morning this is what was said - "Once the refund is processed. you will be notified/". I'm sorry but I was diligent in getting the merchandise returned promptly and paid money out of my pocket to do this. I expect the company to process the refund by the day after they received my package which should have been by Sep18th. It is now Sep 25th and they are just sitting on this without starting the refund process, not to mention there terrible customer service.
Reply from Coravana2024-10-12
Dear Melanie, We're very sorry to hear the communication regarding your return did not meet your expectations, we can always do better and we always try to improve. That being said, you gave us a 1-star score, which is the worst score possible, only because you weren't given a specific date the refund will be processed, even though we have a clear timeline on our website, which we showed you. We do not feel this score represents our brand at all, as you can see we have a 4.7 stars average. Once you brought this to our attention our support team was extremely responsive to all your emails and did everything we could to help facilitate your request and speed up the process, eventually, you were fully refunded significantly faster than the normal timeline that is clearly stated on our website under the returns policy, and even though we apologized and asked, you still did not agree to change your score. We believe that even if you had a bad experience, when a business makes a great effort to make things right, it means everything, and it's very unfortunate you do not see this and the damage a 1-star review can do to a small business like ours.
The bracelet is really beautiful
The bracelet is really beautiful, powerful, extraordinary .... nothing similar I have ever seen ...gorgeous.🥰
Reply from Coravana2024-09-25
Yes! So happy you love it, enjoy:)
Caravana jewelry is so beautiful
Caravana jewelry is so beautiful. I ordered the necklace and bracelet in pink and get so many compliments. Of course my kids ask to borrow.
Reply from Coravana2024-09-25
So happy you love your new pieces, and the kids as well! Thank you for sharing:)
Highly impressed with quality of…
Highly impressed with quality of jewelry…price is very reasonable…packaging was awesome …fast shipping & excellent communication
Reply from Coravana2024-09-10
Thank you so much for sharing Melinda! We hope to hear from you again soon:)
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