Ouros Jewels (ourosjewels.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 83% of negative reviews. Last updated 2026-08-12.
They are beautiful and bring you thru the whole process of making sizing and what they look like before you get them. It was really fun.
Thank you so much! It was fun for us working with you too, and would love to work for you again anytime!
We had an amazing experience with Ouros Jewels!! Dhruv was fantastic to work with from start to finish. He made the entire process of choosing the perfect engagement ring, wedding band, and diamonds so easy and stress-free. He was always quick to respond, patient with my questions, and helped us create exactly what we were looking for. The quality is outstanding, and we couldn't be happier with the final result. Highly recommend Ouros Jewels and especially Dhruv!!
Thank you so much for your lovely words and feedback! Your kind words have truly made our day & work so joyful! We're really happy to know you found your purchase exactly as you had envisioned, and we genuinely appreciate your high recommendation of our service and for Dhruv as well!
Ouros is quite literally the definition of poor customer service and fraud. Even if you like the ring they make (great at selling you lies) they will intentionally lie to customs and cause you financial distress in trying to secure the ring with illegal advice. I have literally had to escalate the matter of my ring to a credit card dispute and filed a grievance with the National Jewellers Association. The head of sales admits in writing that they use false documentation in an effort to avoid import taxes and duties. Then after promising a refund for the cost of the penalty you will have to pay to receive the ring they will deny this refund and reply once a business day before ghosting you with excuses.
This was my second purchase from Ouros. Both times the communication was outstanding (responsive, friendly, and professional). I couldn't be happier with the beautiful jewelry we have received and will definitely be back for future purchases. I highly recommend them for your next purchase.
Thank you so much! We're so happy to know you're happy with our service throughout both of your purchases! We appreciate your high recommendation and look forward to working on your third order!
Ouros has always been so solid. My wife has ordered a lot and I have purchased her gifts through them. They are completely transparent and keep you informed through each step of the process. I cannot recommend them enough. If you're reading this, go ahead and treat yourself, you deserve it
Thank you so much for your lovely words! We're glad to know you've had a solid experience with all your purchases! We appreciate your wonderful recommendation & words of affirmation!
Thank you so much! We're glad you find them beautiful!
The people at Ouros not only created a great product to its perfection, but amazing customer service and transparency without even asking for it. I received videos about the creation process and always received an update through email about the status of the product. Once I received the ring, it was great quality and beautiful. Highly recommend them for complete satisfaction!
Thank you so much for sharing our service & order process in such wonderful words! We're so happy to know you had a positive experience working with us and likewise! We appreciate your high recommendation and are glad you're satisfied with your purchase!
Ring is beautiful. Customer Service is great. I have been using this company for years to make custom-made rings or rings that are already ready to ship from their store. They have the best customer service, will work with you, and will help you create anything you want. This is my fifth piece from them now and I will continue purchasing from them forever. Highly recommend.
Thank you so much for sharing your experience with us in such wonderful words! It is truly our pleasure working with you as well in each and every order! We really appreciate your trust, support & high recommendation!
The quality of the diamond is superb. The one one service from beginning to end shows that they care for their customers. I recommend this company.
Thank you so much for your feedback! We really appreciate your lovely words & recommendation!
The customer service was exceptional from start to finish and the earrings are absolutely gorgeous. There is a wait time during the creation and delivery process but the finished product is worth waiting for!
Thank you so much for your kind feedback! We really appreciate your lovely words and would love to work with you again in the future!
The customer service was exceptional from start to finish. The earrings arrived today and are absolutely beautiful. There is a wait time for the creation and delivery process but the finished product makes it all worthwhile.
Thank you so much! We really appreciate your feedback & kind words! We're happy to know you found your earrings beautiful!
This company is thorough and detailed oriented. They kept in touch making sure I understood the process as the earrings were being designed/crafted. Highly recommend!
Thank you so much for your lovely feedback! We really appreciate your kind words & high recommendation!
Vijay was wonderful from start to finish. Very communicative in updating every step of the way, they even sent over pictures and gifs during the process which was very helpful. The ring is beautiful and I'm very happy with the final product. That being said, I do need to mention that the experience with the delivery service uniuni was awful. They gave me an incorrect time frame and then sent me an email telling me the delivery failed but never mentioned any reasoning for why it failed. I had to take days off of work to try and recieve the package and it took forever to find a real person hidden behind all the ai chat bots. Once I did have a real person from uniuni they were unhelpful and refused to answer any questions other than to refer to their tracker app. Would not order again if shipped through uniuni. But my experience with Ouros was wonderful, thank you again for your wonderful help Vijay.
Thank you so much for sharing your experience with us! As much as we're glad to know you're happy with your purchase, we're also really sorry that the shipping caused you any inconvenience. We'd really like to apologize for the problems you faced with UniUni's shipment, as this was genuinely a once in a blue moon time we faced issues with any shipped parcel. However, this ofcourse shouldn't be an exception, as we know your purchase from us was a present for your girlfriend. We'd really want to look forward to working on your next purchase and make things right for you!
You are involved in the entire process from the design to the delivery. The lab grown diamonds are truly magnificent quality, and the settings are beautifully done. I will definitely be ordering from them again.
Thank you so much! Knowing you'll be ordering again in the future is truly the biggest compliment we could ask for! We look forward to working on your next purchase!
Ouros Jewels has made two rings for me at this point and every time they are works of art. They grow each diamond for the job ensuring the highest level of quality and unique pieces. These aren’t just pieces of jewelry, they are truly beautiful pieces of art that will last a lifetime.
Thank you so much for such lovely feedback! Your kind words have truly made our day & work really enjoyable! We appreciate you calling our jewelry a 'Work of Art,' and we'd love to work on many more pieces for you in the future!
Good price, on time, and diamond pendant was exactly as advertised.
Thank you so much for your lovely words and kind feedback!
My biggest concern was getting scammed. I Was very nervous buying online but after seeing the other positive reviews I decided to go for it. Immediately after purchase I was in contact with a representative which helped put my mind to ease and they maintained clear communication at every step of the process. When the diamond arrived it came with a certificate of authenticity and it was exactly what I ordered. 1000% would recommend for engagement diamonds.
Thank you so much! We're really happy to know we were able to vanquish your online order concerns and are also glad you had peace of mind throughout your purchase! We truly appreciate your recommendation & support!
This is my third purchase from Ouros Jewelry, and once again the experience was outstanding. Their customer service is amazing—very responsive and they kept me updated throughout the entire process, from my initial inquiry until the day my package was delivered. They were incredibly patient during the design process and very flexible with making changes to ensure everything was perfect. I highly recommend Ouros Jewelry!
Thank you so much! We're really so glad to know you had a smooth experience with us throughout all your three purchases! We genuinely appreciate your kind words & high recommendation and can't wait to work on your 4th purchase!
excellent service, communication and gorgeous product.,,very happy!
Thank you so much for such kind feedback! We're glad to know you're happy with your purchase!
Great options at a great price. Continuous communication.
Thank you so much for sharing your experience with us!
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