Cosmeticrx

Melissa was awesome

Melissa was awesome! Very helpful and knowledgeable 🥰

Super Easy and Reliable

This was fast, easy, and so so convenient. The staff that I talked to was amazing and helpful. Would use them a million times over!

I made my purchase and it arrived very…

I made my purchase and it arrived very quickly. Love how fast they respond if you have a question. Marca Harris

I recently had the pleasure of working…

I recently had the pleasure of working with cosmeticrx and I couldn't be more satisfied with my experience. From the very start, their communication was exceptional. The team was not only responsive but also proactive, ensuring that I was kept informed at every stage of the process. What truly impressed me was their speed. My requests were handled promptly, and the turnaround time exceeded my expectations. It’s rare to find a company that balances efficiency with quality, but cosmeticrx manages to do just that. Additionally, the thoughtfulness demonstrated by their team was remarkable. They took the time to understand my needs and provided tailored solutions that really made a difference. It's clear that customer satisfaction is a top priority for them. Overall, I highly recommend cosmeticrx for anyone looking for a reliable partner that values communication, speed, and thoughtfulness. I look forward to working with them again in the future!

COSMETIC RX REVIEW!

COSMETIC RX REVIEW! Company suxs this or the email you get when trying to email them asking about delivery. They don’t answer for days. They got my payment. No product they say you track it on the web site but it shows complete and it hasn’t been mailed out. They only mail on Monday, Tuesday & Wednesday. My first order was two weeks even though it had said complete it wasn’t mailed. Messages only work sometimes. Emails are not answered with in the time they say. If they even answer your email. I would really think twice about this company! I will post again when review it to keep you informed of the long ridiculous process. This is all I get “We have a new update to our website! Now all tracking numbers will be viewable on your CosmeticRx account. Click "View Consult" and scroll down to "Weight Prescription" chart and you will find your tracking information associated with all your future refills. -The Support Team MB”. The emails are computer generated. This is the tracking on the web site “14.08.2025” -date mailed Tracking Number, Product Quantity, Sig, shipping date Status Price & Action all so it has a line for resume . I guess if you put it on hold. It was completed on the 14th and has not been mailed. Think twice if want this headache. I regret dealing with this company.

Great Experience!

Was referred to CosmeticRX by a friend and so glad I was. They were priced the best and their customer service has been 5-star.

First time GLP-1 user

First time GLP-1 user here! The process was really smooth with CosmeticRX. Ordering was easy and I like that they let you know about the subscription upfront and how to cancel it. Very transparent! I’m happy with my purchase.

I’m just getting started with GLP1s

I’m just getting started with GLP1s. My sister recommended CosmeticRX and has had a good experience for several months. It was easy to set up and I’m excited for the meds to come and to get started.

BEWARE

continue to send even though I repeatedly sent emails and said no more subscription.Do not order from here. Bogus phone number provided. They do not respond to emails.

Terrible customer service!!

Terrible customer service!!! They will NOT respond to your messages and good luck canceling your account!! Save your money and choose a different company!!!!!

DO NOT BUY FRON THEM

They dont allow you to end the membership and want to.continue to charge you after you try over and over ro cancel. I had to call my bank and stop.the payments and they still tried to charge me with a different name. Awful experience!!!!!

This company is the worst!

This company is the worst. Customer service is non existant. I send messages and emails and get no reply or if I do get a reply they dont bother answering my direct question. Monthly prescription is always sent late so I cant stay on a constant schedule. Absolutely the most unprofessional and frustrating business to deal with. Any good review was probably solisited by the company. I know for a fact they do this. After my initial purchase from a Groupon, I immediately had poor customer service (sent me meds with no information or instructions and would not respond to my email or DMs) so I left a bad review on Groupon. Someone called me within hours! Spent all this time going over information with me, making sure I was happy. Then said if I'd be willing to go on Groupon and leave a 5 star review they would make my first month free. He waited on the phone while I left the review, confirming it went through, then refunded my first month's payment. So I'm sorry, Im part of the problem. But Im here to warn you now. The stress and frustration they put you through is not worth whatever money you might save.

Buying 4 weeks of 83 Units - Receiving 3 weeks of 83 units, 4th week units vary between 70-75 units

For the most part, CosmeticRX has been wonderful. However the last 3 months, I've noticed that the bottle on my Trizepatide is 4 weeks at 83 units. The last 3 months, it has been 3 weeks at 83 units and the 4th week varies from 70 units to 75 units. Customer service has said "The number of units may appear lower, but that’s because the concentration of the product has been increased. This means that even though the unit count is smaller, the total amount in milligrams (mg) is actually higher." Makes absolutely zero sense to me. I am requesting, to receive 4 weeks of 83 units, as that is what I am paying for. I really like working with CosmeticRX and don't want to have to change and go to another company. I wish they would honor what I am purchasing.

Buyer beware

Buyer beware! This company scammed me out of several hundred dollars! They kept charging my credit card $135 every month for several months with no product. I contacted them by phone, email and website chat and told them to stop any subscription (which is what they said it was for access to support if I needed it). I disputed with my CC co. They stopped for a few months then started taking money again. Each time they use a different name so the charges will go through because the credit card co keeps blocking the names. Charges were at first reversed but now they are saying I signed up for the support so the charges were put back on my CC acct. in reality, I only ordered a medication (Tirzepitide) I was never aware of a subscription. I’ve been fighting this for months.

Inconsistent shipping causing missed shots!

I’ve been using them for a few months but this month my prescription hasn’t shown up this week after I paid for it 3/29 and was already supposed to take it.

5 Stars ⭐️⭐️⭐️⭐️⭐️

5 Stars ⭐️⭐️⭐️⭐️⭐️ - Melissa was ahmazing. I have been emailing back and forth and she made an executive decision to pick up the phone and just call. In my emails I was getting so frustrated and it seemed no one was understanding what I needed. We got everything resolved in a matter of minutes. Sometimes all it takes is a simple phone call of minutes versus days and weeks of emails. Thanks Melissa 🙏🏽 😊.

Terrible customer service

Terrible customer service, if they do reply it takes days and it's only a few words . Product I purchased may as well been sterile water as it had zero effect on me but they refused to even acknowledge the issue. Wave yourself and go elsewhere

Great product will continue to use!!

The worst most nonexistent customer…

The worst most nonexistent customer service ever. Can’t ever reach anyone! Paused my subscription due to this.

Zero concern

I had been having some issues with cosmeticrx and had reached out to my “team” and was getting nowhere. I finally sent an email out to customer service and received an immediate response from Melissa who took the time to understand my concerns and without hesitation handled and solved my problem within 24 hours. She is the only reason why I didn’t take my business elsewhere. She was kind and took care of everything fast and went above and beyond. Thanks Melissa!!!