Cosmeticrx

8+ Day Refill Delay Left Me Without Medication

I enrolled in this company’s weight-loss medication program through Groupon and my first month went smoothly. However, during my second month there have been nothing but significant delays that have interrupted my treatment. My refill was supposed to ship on March 5. I was not billed until March 6, and days later (as of 03/13) I was still being told the order would “ship soon.” My last injection was February 26, and I have now gone over two weeks without receiving my medication or having any available to take. After I initially posted a review about the issue on Groupon, someone from the company contacted me and offered a partial refund and a discount for next month’s service if I went back and posted a positive review about the product itself, promising that the semaglutide that I’d been anxiously awaiting would arrive 03/12. However, despite that call, I still have not received my medication or been given a clear shipping timeline or a tracking number. Because this service involves prescription medication that requires consistent dosing, delays like this are absolutely concerning.

Tirzepatide

I had orderedTirzepatide and was confused about how to take it because it was different directions from the last company that I used. I received excellent customer service and now I feel so much better

My experience was everything of…

My experience was everything of amazing. I emailed inquiring about products and I received a response less than 24hrs!! I received a callback as well. The conversation was informative and helpful! The rep. Was patient and friendly. Willing to help in any kind of way. The suggestions were amazing to. Don’t hesitate! Get started with cosmetic rx!!

Outstanding Customer Service From Melissa

I originally purchased a Groupon for GLP1- for this company. The process was smooth, the product arrived in a timely manner. I did have some difficulties with customer service after that until I was lucky enough to reach Melissa, she was an absolute pleasure to interact with. The process with Melissa was smooth, communication was clear and everything was handled professionally. Melissa is truly an asset to this company.

I had a question about dosage and I got…

I had a question about dosage and I got a call from Melissa. She helped me understand and she was very nice. So far it has been a good experience.

Melissa you are so good at customer…

Melissa you are so good at customer service! Thank you

Happy Cliant

I placed my first order and was very pleased with the entire experience. The process was fast and easy, and the customer service was excellent. Melissa was amazing—very pleasant, patient, and thorough in answering all of my questions. She made me feel completely at ease throughout the process. I truly appreciate the great service and look forward to ordering again.

I truly have had a great experience…

I truly have had a great experience with CosmeticRx! I ordered using a promo through Groupon. They shipped my order quickly, no hiccups! Will recommend to friends & family!

I have used CosRX and reached my goal…

I have used CosRX and reached my goal weight. I am so thrilled with my experience. I am returning to maintain and continue my weight loss journey.

Amazing experience I got my…

Amazing experience I got my prescription very quickly within 2 days with everything that I needed! I was also able to reach out to their chat anytime I had any questions or concerns! Highly recommend !

Melissa was very friendly and…

Melissa was very friendly and informative, great customer service.

Highly recommended.

I love their product, GLP -1, works great for me. It works as advertised. The price is affordable in comparison to others. Their website is very user friendly and their costumer service is excellent with prompt replies to any concerns via email or text.

Awesome company

I have had great experience with cosmeticrx. The prices are quite reasonable and the customer service is excellent,Always ready to answer customers’ questions and are quite helpful . I have been on glp 1 for only a month and so far I’ve lost 12 pounds. I highly recommend this company.

The entire process was smooth and…

The entire process was smooth and straightforward from start to finish. The website was easy to navigate, and everything was clearly explained, which made redeeming my voucher simple and stress-free.

Easy to work with

Easy to work with. Support was kind and responsive.

Company is very great to work with.

Hoping for better service in the future.

Customer service up to this point has been non existent, I'm hoping with the new customer service rep it will be better. I would love to be able to write another review later saying what I great company this is but time will tell.

I am a real person; unpaid for my opinion

I am a real person, unpaid for my opinion. I signed up through a Groupon and received my first meds within 2 weeks. I have subsequently had a screening for Tretanoin and was approved within 48 hours (About 7-10 days to receive) I agree about their website being difficult to navigate because it doesn't link to Fedex, but that isn't enough for me to take any stars away

I’ve tried a couple GLP1 programs and…

I’ve tried a couple GLP1 programs and cosmetic rx has been the smoothest. Barely had to wait for my prescription to be sent out. They also are much more affordable than the other programs.

Great website with professional staff…

Great website with professional staff to communicate with.