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Sports

Cotosen

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868 reviews

3.1868 reviews
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About Cotosen

Data updated
Website
cotosen.com
Category
Sports
Location
China
Status
Unclaimed
Last 12 months
530 reviews
Replies to negative
94% (267/283)
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About this business

Fusing fashion and function, shop the best outdoor menswear brands on the market today, so you can stay dry and warm while looking your best.Cotosen is the leading online store that combines function with fashion, convenience with comfort.

Written by the business, not verified by us.

Is Cotosen legit?

Cotosen (cotosen.com) has a 3.1 out of 5 rating on OK.one, based on 868 user reviews collected here. It is listed under Sports and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 94% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Customers frequently mention that they really like the attractive styles available on the site, noting that items such as hoodies and casual wear look nice and provide good comfort for daily use. Consumers also share that browsing the online store is straightforward, pointing out helpful product photos and a simple ordering process that makes shopping easy. Some reviewers were not happy with unexpected shipping charges applied at checkout, alongside very long delivery delays that left buyers waiting weeks for their packages. Others noted frequent issues with sizing inconsistencies across different garments, as well as fabric quality that felt significantly thinner or cheaper than anticipated.

Auto-generated from all reviews of this business. For reference only.

What people say

This headlamp is super bright and has…

This headlamp is super bright and has has been invaluable on my night hikes. It's comfortable to wear and has adjustable setting for different light levels. Great buy!

Reply from Cotosen2024-06-23

Dear edwardmorrison, Thank you so much for taking the time to share your positive feedback about our items! We are thrilled to hear that you are enjoying your purchase and that it has met your expectations. 😊 Your satisfaction is our top priority, and it's incredibly rewarding to know that our products have brought value to your experience. Have a great day!

Perfect for fishing trips

Perfect for fishing trips! This vest has plenty of pocket and is very comfortable. It makes accessing my gear so much easier. I recommend it.

Reply from Cotosen2024-06-23

Dear Edward Morrison, Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force to continue delivering the best products. Have a great day!

Such a handy and stylish accessory

Such a handy and stylish accessory! This survival bracelet has multiple functions and looks great on my wrist. Ideal for outdoor enthusiasts.

Reply from Cotosen2024-06-23

Dear Cedric McClain, Thank you so much for your wonderful review! It's incredibly rewarding to know that our products have met your expectations and have brought joy to your life. We take great pride in crafting items that not only meet but exceed our customers' needs and desires. Have a great day!

The casual shirts look nice but are not…

The casual shirts look nice but are not very comfortable. customer service was polite but slow.

Reply from Cotosen2024-06-17

Dear Erickson Miller, We're truly sorry to hear about your dissatisfaction with the quality of the item(s) you received. Your feedback is incredibly valuable to us as it helps us to constantly improve our products and services. We aim to provide our customers with high-quality items, and it's disheartening to learn that we fell short of your expectations. Please accept our sincerest apologies for any inconvenience this may have caused you. To make things right, we would like to offer you a few options to remedy the situation. Your satisfaction is our priority, and we want to ensure that you have a positive experience with us. Please reach out to our customer support team at the given contact details to discuss how we can best resolve this issue for you. Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] Once again, we apologize for any inconvenience caused. We value your feedback and hope to have the opportunity to restore your trust in our products. Thank you for your understanding and patience.

The jacket is stylish but very warm

The jacket is stylish but very warm. Delivery was timely. Three stars.

Reply from Cotosen2024-06-17

Dear Denis washington, Thank you so much for taking the time to share your positive feedback about our items! We are thrilled to hear that you are enjoying your purchase and that it has met your expectations. 😊 Your satisfaction is our top priority, and it's incredibly rewarding to know that our products have brought value to your experience. Have a great day!

The T-shirt have nice design

The T-shirt have nice design, but the fabric feels rough. Customer service was okay.

Reply from Cotosen2024-06-17

Dear Harold Hamilton, Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force to continue delivering the best products. Have a great day!

The pants fit well

The pants fit well, but quality isn't great for the price. Customer service was average. Three stars.

Reply from Cotosen2024-06-17

Dear Gilles Lambrechts, We're truly sorry to hear about your dissatisfaction with the quality of the item(s) you received. Your feedback is incredibly valuable to us as it helps us to constantly improve our products and services. We aim to provide our customers with high-quality items, and it's disheartening to learn that we fell short of your expectations. Please accept our sincerest apologies for any inconvenience this may have caused you. To make things right, we would like to offer you a few options to remedy the situation. Your satisfaction is our priority, and we want to ensure that you have a positive experience with us. Please reach out to our customer support team at the given contact details to discuss how we can best resolve this issue for you. Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] Once again, we apologize for any inconvenience caused. We value your feedback and hope to have the opportunity to restore your trust in our products. Thank you for your understanding and patience.

The shoes are trendy but not very…

The shoes are trendy but not very durable. Packaging was very nice, but delivery was delayed. Three stars.

Reply from Cotosen2024-06-17

Dear Theo Bogaerts, Thank you for sharing your feedback on your recent experience. We are sincerely sorry to hear that you are not satisfied with the quality of the item you received. Your satisfaction is of the utmost importance to us and we want to ensure that we address your concerns appropriately. We understand that product quality is a crucial aspect of your shopping experience and we take this matter seriously. However, because we don't have specific details about your order, such as the product name or order number, it's difficult for us to fully investigate the issue. We would greatly appreciate it if you could provide us with more information about the item in question. This would help us identify the problem and take the necessary steps to resolve it. Our customer support team is here to assist you and you can contact them via the contact information below. Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] We sincerely apologize for any inconvenience you may have experienced and thank you for bringing this matter to our attention. Your feedback is valuable as we continually strive to improve our products and services. We welcome the opportunity to assist you further and turn your experience around. Thank you.

The dress looks good but wrinkles…

The dress looks good but wrinkles easily. Shipping was slower then expected. Three stars.

Reply from Cotosen2024-06-17

Dear Orgest Loshi, Thank you for sharing your feedback on your recent experience. We are sincerely sorry to hear that you are not satisfied with the quality of the item you received. Your satisfaction is of the utmost importance to us and we want to ensure that we address your concerns appropriately. We understand that product quality is a crucial aspect of your shopping experience and we take this matter seriously. However, because we don't have specific details about your order, such as the product name or order number, it's difficult for us to fully investigate the issue. We would greatly appreciate it if you could provide us with more information about the item in question. This would help us identify the problem and take the necessary steps to resolve it. Our customer support team is here to assist you and you can contact them via the contact information below. Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] We sincerely apologize for any inconvenience you may have experienced and thank you for bringing this matter to our attention. Your feedback is valuable as we continually strive to improve our products and services. We welcome the opportunity to assist you further and turn your experience around. Thank you.

The hat fits well

The hat fits well, but material feels cheap. Delivery was on. Three starts.

Reply from Cotosen2024-06-14

Dear Corey Baker, We're truly sorry to hear about your dissatisfaction with the quality of the item(s) you received. Your feedback is incredibly valuable to us as it helps us to constantly improve our products and services. We aim to provide our customers with high-quality items, and it's disheartening to learn that we fell short of your expectations. Please accept our sincerest apologies for any inconvenience this may have caused you. To make things right, we would like to offer you a few options to remedy the situation. Your satisfaction is our priority, and we want to ensure that you have a positive experience with us. Please reach out to our customer support team at the given contact details to discuss how we can best resolve this issue for you. Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] Once again, we apologize for any inconvenience caused. We value your feedback and hope to have the opportunity to restore your trust in our products. Thank you for your understanding and patience.

The accessories are trendy

The accessories are trendy, but some pieces broke easily. Customer service was average.

Reply from Cotosen2024-06-17

Dear Corey Hunt, We're truly sorry to hear about your dissatisfaction with the quality of the item(s) you received. Your feedback is incredibly valuable to us as it helps us to constantly improve our products and services. We aim to provide our customers with high-quality items, and it's disheartening to learn that we fell short of your expectations. Please accept our sincerest apologies for any inconvenience this may have caused you. To make things right, we would like to offer you a few options to remedy the situation. Your satisfaction is our priority, and we want to ensure that you have a positive experience with us. Please reach out to our customer support team at the given contact details to discuss how we can best resolve this issue for you. Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] Once again, we apologize for any inconvenience caused. We value your feedback and hope to have the opportunity to restore your trust in our products. Thank you for your understanding and patience.

The sweater is warm but shrank after…

The sweater is warm but shrank after washing. Shipping took longer than expected.

Reply from Cotosen2024-06-17

Dear Helen son luke, Thank you for sharing your feedback on your recent experience. We are sincerely sorry to hear that you are not satisfied with the quality of the item you received. Your satisfaction is of the utmost importance to us and we want to ensure that we address your concerns appropriately. We understand that product quality is a crucial aspect of your shopping experience and we take this matter seriously. However, because we don't have specific details about your order, such as the product name or order number, it's difficult for us to fully investigate the issue. We would greatly appreciate it if you could provide us with more information about the item in question. This would help us identify the problem and take the necessary steps to resolve it. Our customer support team is here to assist you and you can contact them via the contact information below. Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] We sincerely apologize for any inconvenience you may have experienced and thank you for bringing this matter to our attention. Your feedback is valuable as we continually strive to improve our products and services. We welcome the opportunity to assist you further and turn your experience around. Thank you.

The top ordered is cute

The top ordered is cute, but the stitching came loose after a few wears. Customer service was okay. Three stars.

Reply from Cotosen2024-06-13

Dear Elliot Hall, Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force to continue delivering the best products. Have a great day!

The scarf is soft

The scarf is soft, but the color isn't as vibrant as pictured. Shipping was delayed Three stars.

Reply from Cotosen2024-06-13

Dear Saican Cultnox, We sincerely apologize for the discrepancy between the items you received and their representation on our site. Your trust means everything to us, and we deeply regret the inconvenience caused. We strive to ensure accuracy and transparency in all our product listings. To assist you promptly, could you kindly provide us with your order details or reach out to our customer support team? This will allow us to investigate the matter thoroughly and work towards a suitable resolution. Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] We're committed to rectifying this situation for you. Whether it involves a return, exchange, or any alternative solution that meets your needs, we're here to make things right. Your feedback is invaluable, and we appreciate your patience as we address this issue. Rest assured, we're dedicated to improving based on your experience. Thank you for bringing this to our attention, and we look forward to resolving this matter for you.

The boots are stylish but uncomfortable…

The boots are stylish but uncomfortable for long wear. customer service was responsive.

Reply from Cotosen2024-06-13

Dear Taylor Russell, Thank you so much for your incredibly positive review of our items! We are absolutely thrilled to hear that you're enjoying your purchase and that it has met, or even exceeded your expectations. Your satisfaction is our ultimate goal, and your kind words inspire us to continue delivering high-quality products. Your feedback reassures us that we're on the right track. Thank you for your support and for choosing our items. We look forward to serving you again in the future and exceeding your expectations once more!

The pants I bought fit well

The pants I bought fit well, but the material isn't very breathable. Shipping was timely. Three stars.

Reply from Cotosen2024-06-06

Dear Joshua Mathew, Thank you so much for taking the time to share your positive feedback about our items! We are thrilled to hear that you are enjoying your purchase and that it has met your expectations. 😊 Your satisfaction is our top priority, and it's incredibly rewarding to know that our products have brought value to your experience. Have a great day!

The dress has a nice design but…

The dress has a nice design but wrinkles easily. Customer service was polite but not very effective.

Reply from Cotosen2024-06-06

Dear Fleming Bolton, Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force to continue delivering the best products. Have a great day!

The belt is stylish but feels a bit…

The belt is stylish but feels a bit cheap. Delivery took longer than expected. Three stars.

Reply from Cotosen2024-06-06

Dear Andreas hunter, Thank you for sharing your feedback on your recent experience. We are sincerely sorry to hear that you are not satisfied with the quality of the item you received. Your satisfaction is of the utmost importance to us and we want to ensure that we address your concerns appropriately. We understand that product quality is a crucial aspect of your shopping experience and we take this matter seriously. However, because we don't have specific details about your order, such as the product name or order number, it's difficult for us to fully investigate the issue. We would greatly appreciate it if you could provide us with more information about the item in question. This would help us identify the problem and take the necessary steps to resolve it. Our customer support team is here to assist you and you can contact them via the contact information below. Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] We sincerely apologize for any inconvenience you may have experienced and thank you for bringing this matter to our attention. Your feedback is valuable as we continually strive to improve our products and services. We welcome the opportunity to assist you further and turn your experience around. Thank you.

I liked the jacket's style

I liked the jacket's style, but the zipper feels flimsy. Customer service was helpful but slow.

Reply from Cotosen2024-06-05

Dear GencisiLeka, Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force to continue delivering the best products. Have a great day!

The hoodie is warm

The hoodie is warm, but the color faded after washing. Delivery was delayed.

Reply from Cotosen2024-06-05

Dear Clark Thompson, We're truly sorry to hear about your dissatisfaction with the quality of the item(s) you received. Your feedback is incredibly valuable to us as it helps us to constantly improve our products and services. We aim to provide our customers with high-quality items, and it's disheartening to learn that we fell short of your expectations. Please accept our sincerest apologies for any inconvenience this may have caused you. To make things right, we would like to offer you a few options to remedy the situation. Your satisfaction is our priority, and we want to ensure that you have a positive experience with us. Please reach out to our customer support team at the given contact details to discuss how we can best resolve this issue for you. Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] Once again, we apologize for any inconvenience caused. We value your feedback and hope to have the opportunity to restore your trust in our products. Thank you for your understanding and patience.

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