With over 25 years of experience, our staff is able to help you make the best possible choices when it is time to purchase your new equipment for the management of your Obstructive Sleep Apnea.
Written by the business, not verified by us.
Is CPAP Supply legit?
CPAP Supply (cpapsupplyusa.com) has a 3.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 29% give 1 star; The business has replied to 32% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-12.
I have made two separate orders through CPAP Supply USA. The first order was easy and smooth and I received my product as promised. The second order did not go as smoothly and I received a different product than what I had ordered. I called CPAP Supply USA and they immediately resent my product without any hassle or trying to blame me for the mixup. Their customer service is outstanding and I am a happy customer, I will definitely go back to CPAP Supply USA for my next order. Great products also.
The customer service representative was really nice and understanding, she was very knowledgeable about the products. I will stick with CPAP Supply USA .
I have always had a good experience purchasing from this company. I even purchased my initial CPAP machine with no problems whatsoever. I also have purchased many accessories and replacement items such as nasal pillows, filters, etc., and have had a good to great experience.
I don't care to be badgered about what I need and don't need. I take very good care of my CPAP and supplies. If there is something I think should be replaced or that truly needs to be replaced I ask if it is eligible. I don't really care to be questioned or given a "sales" pitch. The representatives are usually very pleasant and helpful, but the last two times I got "attitude" when I didn't order just what they were trying to sell me.
Wonderful service. Purchasing a kit was a lifesaver... most stateside cpap retailers turn down my wife's diagnosis and doctor's letter because it's from Japan so we have a hard time purchasing these items.
CPAP Supply USA's team was prompt in their service and accommodated my request to send via USPS without any pushback. This company is simply phenomenal and I would recommend this to anyone who needs cpap supplies.
Customer service is very competent and helpful. I especially like the fact that they are proactive in notifying me when I need to order which helps given the dizzying array of replacement dates on CPAP parts.
I placed an order at CPAP USA SUPPLIES and instead of receiving a confirmation of my order, I am asked to give a review.
I went to the website, entered my credit card, and placed a $222.46 order. The online information states "waiting for prescription." That was nearly three weeks ago. I normally order CPAP supplies on Amazon and get the product within 48 hours. What's going on?
Order 3235910
Waiting for Prescription
Thanks,
Art Norman
312-305-5555
2453 Pepper Tree Ct.
Lisle, Illinois 60532
Ok company ! Still not happy with the mask fit but it seems like they don't really want to go too much out of their way to ensure a tight comfortable fit for you. They give you a mask and say come back in a month if it doesn't fit well. You have to be miserable for the whole month if it doesn't fit. I have to pull mine so tight to keep it from leaking, it makes my nose really sore. Nose stays sore all the time.
very affordable, the preferred way of replacing your c pap supplies. much better than going through the traditional way of replacing your supplies. i wish i found this company a long time ago. thanks a lot. Roger Thomas
I was excited to find such a good deal on the cpap machine that we purchased. However when I took it to my doctor visit, I was told it was an out dated model. I couldn't find the chip in it. That is why I took it to my doctors office. They told me it didn't have a chip, because it was an old model. I think the sales person I spoke to should have told me it was an old model.
Good service, always on time with calls for reorders and very polite on the phone.
Product shows up on time and all needed equipment is there.
Very good company!
Sheila
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