Improve your financial health with breakthrough financial tools and services from Credit Genie.GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check.OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees.TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your financesManage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.
Written by the business, not verified by us.Credit Genie (creditgenie.com) has a 3.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 26% give 1 star; The business has replied to 94% of negative reviews; Reviews mostly discuss User experience, App, Customer service. Last updated 2026-08-12.
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the platform is very easy to navigate and provides helpful financial support when they are short on cash. People truly appreciate the straightforward application process, quick daily deposits, and reliable assistance during tight financial spots. Many users find the service dependable for managing emergency expenses and building small credit amounts securely. Some reviewers were not happy with unexpected membership charges and frustrating automatic payment issues. A few other people also felt that customer support is extremely difficult to reach when trying to resolve account problems or request refunds.
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Very good customer service. They go above and beyond to make sure the customer is satisfied.
Thank you so much for the kind words! We’re really glad you had a positive experience with our team. We appreciate you taking the time to share this. —Catherine, Credit Genie Support
This app had PERMANENTLY DISABLED my account 🤣🤣🤣🤣🤣 all because when I tried to get a cash boost they said I wasn't eligible for it and I deleted my bank account and debit card and then out of nowhere my card got charged for 9.99 I had my bank freeze my account because of that and I deleted my card and bank off the app when I wasn't approved due to not enough banking history and when I re-download the app my bank was linked back for them to charge me so they had to refund me my money back which they did on March 26th and they permanently disabled my account after I removed my bank account and debit card off for the second time 🤣🤣🤣🤣☠️☠️☠️☠️☠️ how yall go permanently disable my account just because yall had to refund me my 9.99 back after I wasn't approved for an advance 🤣🤣🤣🤣☠️☠️☠️☠️😂😂😂😂😂
We’re sorry for the frustration. We understand your concern about account access and the $9.99 charge/refund. Account status changes can occur after security, eligibility, or billing reviews. Please contact support.creditgenie.com so we can review your account history and help resolve this directly. —Catherine, Credit Genie Support
I have had no negative issues with Credit Genie 😁
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
Everything It's been nothin but a fantasic experience about Credit Genie is easy
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
No pressure. Quick response. Bon intrusive notices.
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
You know at first I wasenjoying the app to pay out from reward that you earned through playing games was in my bank account 5 days after I ended which was long but manageable. Well I'm going on two weeks now for my second cash out I've emailed support numerous of times it's been 13 days and I cannot get a single response from them. Horrible customer service
We’re sorry for the frustration with your delayed cash out and difficulty reaching support. We understand waiting this long is frustrating. Please contact support.creditgenie.com so we can review your payout and assist you directly. —Catherine, Credit Genie Support
Great Experience at a time when I was in need
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
We’re sorry you’re having trouble logging in—that’s frustrating. Please try updating to the latest app version and request the reset again. If it still doesn’t work, contact support.creditgenie.com so we can help restore access. —Catherine, Credit Genie Support
Easy to join great instant approval if you need a cash boost this is it. Highly recommended by my experience.
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
I have used this app once for a boost then got rid of it. I didn't even sign up for the membership but they keep taking money out of my bank account or try to. They have already took out $9.99 twice and when I got done writing this review I get a notice they are trying to take money out of my account!! I have tried to go back on the app to erase my information especially my bank information but it won't let me sign in to do that. I have talked with customer service they claim I owe a outstanding balance which is total BS!! I have wrote back with no response of why they keep taking money out of my account. They need to stop messing with my bank account I do not recommend this app at all. I work in customer service, the difference between them and me that I'm honest and don't feed people a bunch of bullshit!! So watch your bank accounts!!
We’re really sorry for the frustration—that’s not the experience we want. Charges won’t stop unless your bank is disconnected in “Settings.” Please contact us at support.creditgenie.com so we can review your account, address the charges, and help restore access. —Catherine, Credit Genie Support
I would give Credit Genie 5 stars, but their website is a bit quirky. It's a good alternate cash advance site when you need funds.
Thank you for the kind words—we’re glad Credit Genie has been helpful! We appreciate the feedback on the website and are always working to improve the experience. Let us know if we can make it even better. —Catherine, Credit Genie Support
Worst worst worst app EVER!! I downloaded it and as I was waiting for my “cash boost” my account got permanently blocked for no damn reason. Like I had just opened this damn account and had just started it and they permanently blocked my account and when I tried to talk to a support member I couldn’t even do that. What a joke! It was just a horrible experience and I would not suggest this app to ANYONE! This app or Tilt or klover. Theyre all crappy cash advance apps. Now Cleo and Dave and Grant, those ones are really great Especially Cleo!
We’re sorry your new account was permanently blocked without clear info and support wasn’t helpful—that’s frustrating. Please contact us at support.creditgenie.com so we can investigate and assist you directly. We're here to help. —Catherine, Credit Genie Support
I love them!! They helped a lot and when a few things in my life didn't go as planned they helped me with that as well, so I recommend them highly, they're pretty awesome! Such amazing customer service 🥰 Thank you Credit Genie!
Thank you so much for the kind words! We're thrilled Credit Genie has helped you through tough times. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
I have had nothing but great experience. Whenever I need to contact costumer care they are responsive and reliable.
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
The customer service that I was provided you guys said that you guys would do something within 24 hours and unfortunately that did not happen. I had to log mini tickets and to get a response from your customer service staff when they finally got back to me they got back to me with incorrect information. I had to re-explain the situation three or four times and even after the explanation there was no resolved in the matter the issue that I was concerned about still happened and things were pulled out of my account. I believe your company needs to reevaluate the people that are representing your customer service because they are not fulfilling what your statements are saying that you guys will do honoring what you say is what makes your company strong, and unfortunately, the way that things were done and handled with poor communication just tells me that there should not be any business done with this company company should not only focus on getting money from the customers, but also helping them to avoid issues that are started from your company in the first place what I’ve tell anyone to use the services. I absolutely would not if this is the way that’s a company behaves without helping their consumers.
We’re truly sorry for your experience—this isn’t the standard we aim for. Delays, poor communication, and unresolved issues are not acceptable. Please contact us at support.creditgenie.com so we can review your case thoroughly and work to make this right. —Catherine, Credit Genie Support
I've been locked out of my account for 6 months I have emailed and emailed to try and get the help log it in they will not help me and they've also been rude
We’re really sorry for the experience—that’s not the service we aim to provide. Please update to the latest app version and try again. If you’re still locked out, contact us at support.creditgenie.com so we can restore access and assist you directly. —Catherine, Credit Genie Support
Always there when I need them excellent my pass experience and always great to deal with credit genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
The app is unstable. It is always failing
We’re sorry this has been happening—that’s frustrating. Please make sure you’re on the latest version and try again. If it’s still crashing, contact us at support.creditgenie.com so we can investigate and help resolve this. —Catherine, Credit Genie Support
Very happy that I get cash when I need it. Wish it could be alittle more.
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
Credit Genie is all right with me. Although I wish they would implement debit card payments instantly and automatically for when you are paying back a loan. Borrow up 500$ for qualified users . I myself Usually take 150 or So in case of a pinch situation. Credit genie is easy to use all You have to do is connect ur bank. They do charge a nominal feee for instant transfers though
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
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