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Money & Insurance

Credit Genie

ClaimedCollecting reviews

100 reviews

3.7100 reviews
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About Credit Genie

Data updated
Website
creditgenie.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
94% (32/34)
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About this business

Improve your financial health with breakthrough financial tools and services from Credit Genie.GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check.OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees.TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your financesManage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.

Written by the business, not verified by us.

Is Credit Genie legit?

Credit Genie (creditgenie.com) has a 3.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 26% give 1 star; The business has replied to 94% of negative reviews; Reviews mostly discuss User experience, App, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the platform is very easy to navigate and provides helpful financial support when they are short on cash. People truly appreciate the straightforward application process, quick daily deposits, and reliable assistance during tight financial spots. Many users find the service dependable for managing emergency expenses and building small credit amounts securely. Some reviewers were not happy with unexpected membership charges and frustrating automatic payment issues. A few other people also felt that customer support is extremely difficult to reach when trying to resolve account problems or request refunds.

Auto-generated from all reviews of this business. For reference only.

What people say

c
customerUnited States · 1 review · Verified · Experienced 2026-08-02 ·

Always there for me

S
SeanUnited States · 1 review · Verified · Experienced 2026-08-04 ·

Great advance company

I’m happy with their services. Got my money fast and that’s all I wanted.

K
Kevin BrownUnited States · 5 reviews · Experienced 2026-08-09 ·

That matter how little my account is…

That matter how little my account is Credit Genie continues to look out for me

c
customerUnited States · 1 review · Verified · Experienced 2026-08-01 ·

Timing when the advance is paid back…

Timing when the advance is paid back you should be aloud to get it the same day .

t
tina wiseUnited States · 3 reviews · Experienced 2026-08-09 ·

My experience was awesome

My experience was awesome. Great service easy to use stress-free thank you so much when I needed the money it was available.

TUC TransportUnited States · 1 review · Experienced 2026-08-07 ·

Love this app

R
Rosemary HuntUnited States · 4 reviews · Experienced 2026-08-07 ·

This app has been very helpful.

This app has been very helpful.. and it's also nice to pay the advance back and be able to get another almost immediately! Very easy to work with!

W
William GrahamUnited States · 1 review · Verified · Experienced 2026-08-01 ·

Good helping my credit

M
MarkUnited States · 1 review · Verified · Experienced 2026-08-06 ·

Poor customer support

I was over charged from an automatic payment. After repeated attempts to get the accidental payment refund, I am still waiting for a reply from support. A great app if nothing goes wrong.

W
Whitney-Lawton,OKUnited States · 7 reviews · Verified · Experienced 2026-08-06 ·

Great job

Easy to use the app. Now waiting.

c
customerUnited States · 1 review · Verified · Experienced 2026-08-06 ·

Great service .

Great service .. wish I had a higher credit limit . Thanks

Katrina HaldaneUnited States · 1 review · Experienced 2026-07-27 ·

I love credit genie

I love credit genie! They have helped me stay ahead of my bills or other issues I have needed money for. They are easy and fair

Reply from Credit Genie2026-07-31

Thank you so much! We’re thrilled you’re enjoying Credit Genie. —Credit Genie Support

Beverly ConellyUnited States · 1 review · Experienced 2026-07-28 ·

Best Cash advance app

Credit Genie has been a true lifesaver for me. They have come through for me when others wouldn't. I highly recommend this company.

Reply from Credit Genie2026-07-31

Thank you for the kind words! We’re glad Credit Genie could help you right away. If you ever need support, please visit support.creditgenie.com. —Credit Genie Support

D
Dedric DukesUnited States · 8 reviews · Experienced 2026-07-28 ·

THE WORST CUSTOMER SERVICE EVER!!!

This company has the absolute worst and most inept customer service I've ever dealt with. I logged in and am immediately charged a membership fee for a membership I didnt even want. And not only that but I was charged the 9.99 fee twice in a matter of minutes. I contact customer service and get the most never ending chain of unintelligent and maybe AI response to a simple refund request. Just explaining the same policy in different ways for a vert simple refund. And I still have not received the refund or even spoke to an actual person. This company deserves no stars or negative stars. Absolutely horrible company and they have an exceptionally stupid customer service team

Reply from Credit Genie2026-07-31

We’re sorry for the frustration and the billing issue you described. Please contact us at support.creditgenie.com so we can review your account and help resolve the duplicate charge and refund directly. —Credit Genie Support

c
customerUnited States · 1 review · Verified · Experienced 2026-07-22 ·

Its a great service its a great app the…

Its a great service its a great app the change date needs to be improved where you can actually change it but other than that its great

Reply from Credit Genie2026-07-31

Thank you for the kind words! We appreciate the feedback on improving the repayment date change feature. If you ever need support, please visit support.creditgenie.com. —Credit Genie Support

Melissa WestonUnited States · 6 reviews · Experienced 2026-07-28 ·

Excellent site

Great site as far as helping

Reply from Credit Genie2026-07-29

Thank you! We’re glad Credit Genie has been helpful for you. If you ever need assistance, please visit support.creditgenie.com. — Credit Genie Support

M
MichelleUnited States · 1 review · Experienced 2026-07-25 ·

always there when I need that extra boost

always there when I need that extra boost. would be nice to increase the limit for users who have good history... thanks! -Michelle Leon

Reply from Credit Genie2026-07-29

Thank you! We’re glad Credit Genie is there when you need an extra boost. If you ever need assistance, please reach out at support.creditgenie.com. —Credit Genie Support

J
JENNIFER & TimUnited States · 6 reviews · Verified · Experienced 2026-07-22 ·

Fast

Fast, easy and user friendly

Reply from Credit Genie2026-07-29

Thanks for the great feedback! We’re happy the app has been fast, easy, and user-friendly for you. If you ever need help, please visit support.creditgenie.com. —Credit Genie Support

c
customerUnited States · 1 review · Verified · Experienced 2026-07-22 ·

Customer service is amazing in every…

Customer service is amazing in every way from start to finish

Reply from Credit Genie2026-07-29

Thank you for the kind words! We’re glad Credit Genie has been helpful. We appreciate the feedback on increasing limits—our team is always working to improve. If you ever need support, please visit support.creditgenie.com. —Credit Genie Support

L
Lisa LUnited States · 1 review · Experienced 2026-07-27 ·

If you need to get out of a tight spot

If you need to get out of a tight spot. CG got you.

Reply from Credit Genie2026-07-29

Thanks for the support! We’re glad Credit Genie could help you through a tight spot. If you ever need assistance, please visit support.creditgenie.com. —Credit Genie Support