Improve your financial health with breakthrough financial tools and services from Credit Genie.GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check.OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees.TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your financesManage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.
Written by the business, not verified by us.Credit Genie (creditgenie.com) has a 3.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 26% give 1 star; The business has replied to 94% of negative reviews; Reviews mostly discuss User experience, App, Customer service. Last updated 2026-08-12.
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the platform is very easy to navigate and provides helpful financial support when they are short on cash. People truly appreciate the straightforward application process, quick daily deposits, and reliable assistance during tight financial spots. Many users find the service dependable for managing emergency expenses and building small credit amounts securely. Some reviewers were not happy with unexpected membership charges and frustrating automatic payment issues. A few other people also felt that customer support is extremely difficult to reach when trying to resolve account problems or request refunds.
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Great app, useful and helpful in times of needs. I personally approve and recommend this app, as I haven’t gotten no bad review yet…
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
This app is fantastic for the simple reason that money you borrow is affordable
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
Doing great and I love the loan offers as well helps me get through til my paydays
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
Credit Genie has been a life saver for me and applying for a loan is fast and easy, they also have great customer service.
Thank you for your kind feedback! We’re glad to hear the application process has been fast and easy for you and that you’ve had a positive experience with our support team. We really appreciate you sharing your thoughts. —Catherine, Credit Genie Support
I was in a bit of a jam, so I downloaded Credit Genie and was approved for a short term loan to carry me till my next payday Hassle free no hard credit check Same day deposit into my account I recommend trying it yourself
Thank you for your feedback! We’re glad to hear the approval process was quick and that the funds helped when you needed them. We appreciate you sharing your experience and recommendation. —Catherine, Credit Genie Support
I looked over the Credit Genie credit card statement that I was approved for a credit line of 1,000.00. The annual membership fee was immediately charged on it totally 119.00 leaving me around 800.00 on my card left. My issue here is: where do I get or find my Genie Credit card information so I can make other purchases?
We’re sorry for the confusion. If you were approved for a Credit Genie line, your card details should be available within the app under your account or card section once your account is fully activated. If you’re unable to locate your card information, please contact us at support.creditgenie.com. —Catherine, Credit Genie Support
Never got approved for the loan. Cancelled the account months ago. Still drafting my account 9.99 monthly.
We’re sorry for the frustration. Approval and amount can change based on your bank activity and eligibility, so some users may not qualify again right away. Please contact us at support.creditgenie.com with your account email so we can review what happened. —Catherine, Credit Genie Support
We’re sorry to hear you feel that way. We appreciate all feedback, including concerns about the experience and support. If you have any specific issues with your account, please contact us at support.creditgenie.com so we can review and assist you directly. —Catherine, Credit Genie Support
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
I love the services they provide and it’s a brand I trust and feel comfortable helping me with my financial needs
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
Awesome , fast and really simple , this company is great and I highly recommend them..
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
love love credit genie great customer service awesome
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
When You need some help-this app actually works. If you don't need the cash right away, there is no added expense-it's in your bank in a few days. If you do need it NOW-the fee is reasonable.
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
Do not use them they will lock your account and keep taking monthly fees but want allow you to pay your cash advance and want answer any emails, I been trying to pay them $7.70 for over a year and now they are claiming they can't fetch my information Do not download their app
We’re sorry for the frustration. We take account access and billing concerns seriously and would like to review your situation directly. Please contact us at support.creditgenie.com so we can investigate your account and help resolve this. —Catherine, Credit Genie Support
Responded to my review wi hours but my request for help online has been 20 hours w No response.
We’re sorry for the frustration and understand how disappointing delayed support can be. Please contact us again at support.creditgenie.com so we can review your request and assist further. —Catherine, Credit Genie Support
The good reviews are fake! This app is a FRAUD! As most customers state they will allow you into the app one time to request and advance. Once you request that advance they will LOCK YOU OUT and will not allow you to pay them back but they will keep attempting to take $9.99 monthly fees every month but I blocked their ass from accessing my account. They are FRAUDULENT!!!!!! DO NOT BELIEVE ANY OF THE GOOD REVIEWS BECAUSE THEY ARE ALL FAKE AS WELL!!!!!!!! Their app needs to be SHUT THE F*** DOWN AND COMPANY DESERVES A CLASS ACTION LAWSUIT!
We’re sorry for the frustration and understand your concerns. We take account access and billing issues seriously and would like the opportunity to review your experience directly. Please contact us at support.creditgenie.com so we can investigate and assist further. —Catherine, Credit Genie Support
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
Take too long to process and to pay out and then you can’t get in contact with nobody when something goes wrong. My account is locked and I don’t even know reason will be canceling!!! 👎🏽
We’re sorry for the frustration with processing delays, account access, and difficulty reaching support. We understand how upsetting that can be. Please contact support.creditgenie.com so we can review your account status and help resolve these issues. —Catherine, Credit Genie Support
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
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