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Money & Insurance

Credova

109 reviews

4.2109 reviews
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About Credova

Data updated
Website
credova.com
Category
Money & Insurance
Location
United States · Houston
Status
Unclaimed
Last 12 months
109 reviews
Replies to negative
83% (15/18)
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Is Credova legit?

Credova (credova.com) has a 4.2 out of 5 rating on OK.one, based on 109 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 80% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 83% of negative reviews. Last updated 2026-08-10.

What people say

j
jesus bustamante · 2 reviews · Experienced 2026-06-03 ·

Very easy application process…

Very easy application process affordable payment plans

Reply from Credova2026-06-23

Hello Jesus, We are glad to hear the application process was easy and we were able to offer a payment plan that works for you. Thank you for the five star reivew, and we hope you keep us in mind for future purchases! -Team Credova

S
Sara Fleming · 1 review · Experienced 2026-06-03 ·

Quick and easy to do - can't get promotional items with leasing

Quick and easy to do. However, if leasing to buy and promotions on the website for free tactical or lights isn't available even though I'm going to be paying double by the time I pay it off. So basically I don't get the promotion from sig Sauer for the foxtrot flashlight for my new gun.

Reply from Credova2026-06-04

Hello Sara, We are sorry to hear we did not meet your expectations. If you would like to provide any additional feedback to our team, we would be happy to take it down. We can be reached at [email protected], and just reference your Trustpilot review. Your honest feedback is the only way we can continue to improve our product. Best regards, Team Credova

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Phil · 3 reviews · Experienced 2026-06-01 ·

They did what you would expect or at…

They did what you would expect or at least hope.

Reply from Credova2026-06-04

Hello Phil, Thank you for the 5 star review, and we hope you will keep us in mind for your next purchase! -Team Credova

M
More Realer · 1 review · Experienced 2026-06-02 ·

5 stars hands down.

5 stars hands down. My experience was exceptionally great

Reply from Credova2026-06-04

Hello More Realer, We are happy to hear the process was so exceptional. Thank you for the kind words and 5 star review, and we hope you will keep us in mind for your next purchase! -Team Credova

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William Hardison · 4 reviews · Experienced 2026-05-31 ·

very convenient

Reply from Credova2026-06-04

Hello Willaim, We are happy to hear the process was convenient for you to use. Thank you for the kind words and 5 star review, and we hope you will keep us in mind for your next purchase! -Team Credova

J
Jorge De La Rosa · 16 reviews · Experienced 2026-06-02 ·

Credova’s excellent customer support…

Credova’s excellent customer support easily resolved of my issue. I’d also like to express my satisfaction due to this company’s no-penalty policy for early payment.

Reply from Credova2026-06-04

Hello Jorge, Thank you for the kind words of our CS team, they are all stars and we are very proud of them. Thank you for the 5 star review, and we appreciate your business! -Team Credova

b
ben lockhart · 1 review · Experienced 2026-05-19 ·

Terrible service

Terrible service. Not up to par with other payment providers. Charged me for my first payment but didn't apply it to my account, handed it off to a debt collector 4 days later. Credova said I never made a payment. Disputed the charge with my bank and paid off the account with the third party collector. DO NOT use Credova for anything.

Reply from Credova2026-05-27

Hello Ben, We are sorry to hear we did not meet your expectations. It does take a few business days for that payment to show with our third party billing agency. If you have any further questions, please do not hesitate to reach out. We would be happy to answer any questions you have. Best regards, Team Credova

d
daron nash · 2 reviews · Experienced 2026-05-03 ·

It was fast a simple easy experience…

It was fast a simple easy experience didn't take much for basically instant approval i do recommend and thank you Credova!! 😁

Reply from Credova2026-06-04

Hello Daron, We are happy to hear the process was so simple to use! Thank you for the kind words and 5 star review, and we hope you will keep us in mind for your next purchase! -Team Credova

L
Louie · 6 reviews · Experienced 2026-05-14 ·

The qualified amount is not disclosed until checkout… So confusing.

There was not a spot to find out how much you actually qualify for…. Add items in my cart and hit payment options. Click Credova as payment… and only then will it tell you what you qualify for… I would have took advantage of the current sale and purchased more if I had known what I was qualified for.

Reply from Credova2026-05-27

Hello Louie, Thank you for that feedback, it is helpful for us to create a better customer experience when utilizing our services. We appreciate your business, and if you have any additional feedback on the checkout flow, we would love to hear it. Best regards, Team Credova

K
Kevin Greer · 1 review · Experienced 2026-05-15 ·

I’ve worked with plenty of companies…

I’ve worked with plenty of companies like this, but this one has been the worst experience I’ve ever had. After making my purchase, I paid the required first installment right away. My account dashboard even confirmed that I owed nothing. Then, out of nowhere, just two days later, I get a call from their collections department telling me I’m past due. Past due—after paying upfront. When I asked how that made any sense, no one could explain it. I told them I’d rather just pay the whole thing off and be done with it. I asked for the additional fees to be removed so I can close out the account, but they said they couldn’t do that and everything would need to be paid before. This whole situation feels disorganized and predatory. I strongly suggest staying away from this company.

Reply from Credova2026-05-27

Hello Kevin, We are sorry to hear we did not meet your expectations. It does take a few business days for that payment to show with our third party billing agency. If you have any further questions or would like to provide additional feedback on how we could have improved your experience, please do not hesitate to reach out. We would be happy to answer any questions you have. Best regards, Team Credova

R
Ruben Garcia · 2 reviews · Experienced 2026-05-14 ·

a wonderful experiences

a wonderful experience. very friendly and very precise on their animals and what they need and how they need it. if you can tell they got much care and love for their animals and each one that they have has a specialty very surprised that they had a family tree of their animals. never seen and it was awesome. I liked it. came all the way from Denver just to purchase a dog for my daughter's birthday. she was so excited she was starting to cry and made her day

M
Michael McManama · 3 reviews · Experienced 2026-05-14 ·

Super Easy!

Super Easy!! Only critique is there should be an option to pay the extra amount if you go over your credit limit. Like just pay the difference. The item I really wanted was 14 dollars over my limit so I had to go with my second choice. Other than that it's a great experience with Credova

Reply from Credova2026-06-04

Hello Michael, We are happy to hear the process was so simple to use! Thank you for the feedback, we are always looking for ways to improve our offerings. We appreciate your kind words, and hope you will consider us for your next purchase. -Team Credova

M
M. Ingram · 2 reviews · Experienced 2026-05-12 ·

Outstanding Customer Service!

Melissa and Brian in CS went above and beyond to take care of me as a customer today. I was absolutely impressed by Melissa's professionalism while remaining relaxed and relatable. She worked hard to fix an administrative issue- and got it done with Bria's help! Bravo, Credova! You've got amazing CS reps!

Reply from Credova2026-06-04

Hello M. Ingram, We are rather proud of those two CS representatives! Thank you for the feedback, we will ensure that their managers hear your kind words. Thank you for your business, and 5 star review! -Team Credova

D
David Hayes · 3 reviews · Experienced 2026-05-12 ·

Quick and Easy

The application process was smooth and quick and efficient. I liked the short term with no interest repayment plan.

Reply from Credova2026-06-04

Hello David, We are happy to hear the process was so quick and easy to use! Thank you for the kind words and 5 star review, and we hope you will keep us in mind for your next purchase! -Team Credova

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Paul Burns · 3 reviews · Experienced 2026-05-14 ·

Extreme predatory leasing

Extreme predatory leasing. $744 + $45 to "purchase" a $300 part at the end of the 12 month "lease". How do you lease parts? You don't. This is over 100% APR. Companies like this prey on lower income people. It's unethical and should be illegal. Please don't fall for this scam.

Reply from Credova2026-05-27

Hello Paul, We are sorry to hear that we did not meet your expectations. If you have questions regarding your account, including early payoff options, our team would be happy to assist. They can be reached at 833-273-3682 or at [email protected] Best regards, Team Credova

m
michael · 7 reviews · Experienced 2026-05-13 ·

Very easy transaction....couldnt get…

Very easy transaction....couldnt get any easier

Reply from Credova2026-06-04

Hello Michael, We are happy to hear the process was so simple to use! Thank you for the kind words and 5 star review, and we hope you will keep us in mind for your next purchase! -Team Credova

I
Isaac Guzman · 1 review · Experienced 2026-05-12 ·

Simple

Simple, useful service.

Reply from Credova2026-06-04

Hello Issac, We are happy to hear the process was so simple to use! Thank you for the kind words and 5 star review, and we hope you will keep us in mind for your next purchase! -Team Credova

B
Bill · 5 reviews · Experienced 2026-05-12 ·

This is my second time using their…

This is my second time using their services. It was easy to apply and the results were back in less than a minute. This allowed me to place my order and get it shipped quickly. Thank you

Reply from Credova2026-06-04

Hello Bill, We are happy to hear the process was so fast and straightforward! We very much appreciate your repeat business. Thank you for the kind words and 5 star review, and we hope to continue doing business together in the future. -Team Credova

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Peter Fair-Laserinko · 5 reviews · Experienced 2026-05-12 ·

So far Outstanding

So far Outstanding, I like what I see . I like how this works.

Reply from Credova2026-06-04

Hello Peter, We are happy to hear the process was outstanding! Thank you for the kind words and 5 star review, and we hope you will keep us in mind for your next purchase. -Team Credova

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William Brooks · 7 reviews · Experienced 2026-05-11 ·

The ease of using your service was impressive

The ease of using your service was impressive. The application was simple and straightforward

Reply from Credova2026-06-04

Hello William, We are happy to hear the process was so fast and straightforward! Thank you for the kind words and 5 star review, and we hope you will keep us in mind for your next purchase! -Team Credova