Crown & Paw

We're very sorry to hear you feel this way, that’s not the experience we want anyone to have. We take these concerns seriously and would like to investigate right away. Could you please email us at [email protected]? We will prioritize this and provide a full update as quickly as possible. Thank you for your understanding.

Thank you so much for your continued trust and support. It truly means the world to us! We're honored to be part of such special gifts for your grandkids, and we’re so glad to hear you’ve had a consistently positive experience with Crown & Paw. We hope they bring lots of smiles this Christmas! Thank you again for choosing us!

Thank you so much! We love having you as part of the Crown & Paw family! Your support means the world to us!

Thank you for your feedback! We’re sorry to hear that you found the website difficult to use. We’re continuously working to improve the customer experience, and your input is truly valuable to us. If you need any help with your order or have any questions, please don’t hesitate to reach out to us at [email protected]. Our team will be more than happy to assist you right away.

Thank you so much for your feedback! We're happy to hear you found our website easy to navigate, but we’re truly sorry about the trouble with the 15% off coupon that definitely shouldn’t have happened. Please reach out to us at [email protected] and we’ll make it right by honoring the full discount on your order. We really appreciate you bringing this to our attention and giving us the chance to fix it.

We’re so happy to hear you loved how your pet’s portrait turned out! It’s wonderful to know the design and cropping were just right. Thank you for sharing your experience and for choosing Crown & Paw. We truly appreciate your support!

That’s amazing! Thank you so much for your continued support! We love hearing that you’ve come back for portraits #4 and #5 Your two-legged boys might just need their own next! 😉 We truly appreciate you being part of the Crown & Paw family!

We’re truly sorry to hear about your experience and understand how upsetting this must be, especially given the sentimental nature of your order. This is certainly not the level of service we aim to provide. We’d like to look into this for you right away, could you please contact us directly at [email protected] with your order details? Our team will prioritize your case and work to get this resolved as quickly as possible. Again, we sincerely apologize for the delay and lack of communication, and we truly appreciate your patience and understanding.

Thank you so much for your kind words! We’re so glad to hear you found our website easy to navigate and well laid out. We’ve worked hard to make the experience simple and enjoyable. We truly appreciate your support!

We’re so glad to hear that! We love making the process easy and enjoyable for our customers. Thank you for sharing your experience!

Thank you so much for your kind words! We’re thrilled to hear you’re happy with your product. Your support truly means a lot to us!

That’s amazing Count Jinx-ula sounds absolutely spooktacular! We’re thrilled to hear your portrait has become a Halloween favorite. Thank you for sharing and for letting Crown & Paw be part of your spooky season!

Thank you so much for your kind words! We’re glad to hear that, you found it all worth it in the end. We truly appreciate your patience and support!

Thank you so much for your feedback! We haven’t changed that feature — you can still enjoy a custom experience. Once you approve your artwork, a custom store will appear in your dashboard where you can view and purchase additional items featuring your approved design. It’s a fun way to see your artwork on different products! We truly appreciate your continued support and hope you’ll love your new portrait.

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with both our customer service and the quality of your product. Your support means the world to us, and we look forward to creating for you again in the future!

Thank you for sharing your feedback with us. We’re truly sorry for the unexpected upcharges you experienced during checkout. We’d love to help resolve this for you. Could you please reach out to us at [email protected] with your order number? We’ll be happy to review the charges and issue any necessary refund right away. We appreciate your patience and for giving us the chance to make this right.

Thank you for taking the time to share your feedback. I’m truly sorry to hear that your recent order didn’t meet your expectations. I had a chance to review your order details, and I’d like to clarify that the item you purchased was The Step Brothers – Custom Pet Poster (11.7" x 16.5", Unframed). This product is printed on high-quality poster paper and comes with the option to add a frame, but by default, it arrives unframed. In the past, it looks like your previous orders were canvas prints (unframed), which explains the difference in material and presentation. I completely understand how this may have felt like a step down compared to your past experience, and I apologize for any confusion caused. We value your trust and want you to be happy with your purchase. If you’d like, we’d be glad to suggest a canvas option for this artwork so you can enjoy the same quality you’ve had before. Please feel free to reach out to us directly, and we’ll be happy to assist further.

Thank you so much for your kind words! We’re thrilled to hear the process was easy and quick for you. Our team is just as excited for you to see the preview. We can’t wait to share it with you in a few days!

Thank you for your feedback. We truly appreciate you taking the time to share your experience. We're glad to hear you found the website easy to use and the ordering process smooth. We’re sorry to hear that the additional service options felt frustrating. The $1.95 fee you mentioned is for shipping protection, which is optional and can be removed during checkout. We understand that transparency is important, and we’re actively working on making these options even clearer for our customers. Your input helps us improve, and we hope to have the opportunity to serve you again with an even better experience. Thank you for choosing Crown & Paw.

Thank you so much for your kind words! We're thrilled to hear that you were impressed with how your photo was cropped and brought to life on the blanket. Our team takes great care to ensure every detail looks just right, and it means a lot to know you’re happy with the result. Thanks again for choosing us!