Crystal Classics (crystalclassics.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews; 7 of them were added in the last 12 months. Last updated 2026-08-12.
Really happy with my purchase, didn’t expect it to look this good in real life The quality feels solid and the details are even better up close Shipping was quick and everything arrived safely, which honestly surprised me
I finally own this beautiful crystal piece I've always wanted but previously thought was too expensive! I managed to get it at a fantastic price with a wonderful discount. It's even more stunning in person and accents my 'fancy parlor' perfectly. I was also pleasantly surprised by the delivery—it arrived very quickly and, most importantly, in one piece with no breakage. A flawless experience from start to finish!
I am heartbroken this store doesn't exist anymore, I purchased for several years. Loved getting Waterford signed pieces. I don't now where to buy my crystal now. So sad.
LOVED Crystal Classics! I'm really sorry they went out of business. Their prices were competitive, had awesome specials - and the quality of their merchandise was top notch! Thank you, Crystal Classics, for many wonderful years of meeting my gift giving needs. On behalf of quality crystal and glassware everywhere, we will miss you!
Glad they are gone and deserved what they got. The most wretched CS anywhere!
Crystal classics was a fantastic store where I could find something to treat myself whenever I was in a good mood or feeling optimistic. They had fantastic sales on things that looked heirloom and were extremely high quality. I've really been browsing their site off and on for at least a decade. I was so sorry that they closed. I just found out today when I was looking for something nice because I wanted to treat myself for starting a new business. I really don't know what can replace them but I hope that when they close it was for good reasons and not under hardship. I really liked them and liked their customer service. I'm sad to see them go.
So sad to hear they closed after many years of business with the store. I have found another store and they were able to help me with my Waterford ornaments at SterlingCollectables.com.
I ordered. 16” crystal rose vase. The vase senrt wss 10”.
TOOK OVER 1 MONTH FOR MY ORDER TO GET TO MY HOUSE!!! WAY TOO LONG!!!
Good price, very quick shipping and delivery, packed well with no breakage. Thank you, will not hesitate to purchase wine glasses again. Recommended.
Delivered promptly and in excellent condition.
Sadly, I just received my last delivery from Crystal Classics. I started shopping in your Columbus retail stores in the early 90's. That continued to your Huntley Rd. showroom and online shopping. I was always treated with helpfulness and kindness whether in person or on a call. I'm so sorry to see your online store closing. Best wishes to all the special people at Crystal Classics! You will be missed. Sue Murphy
The shipping was fast, the items arrived as described, and the store selection was great!
I have bought a very nice variety of whiskey tasting, red and white wine glasses, hiball glasses, DOF glasses from Crystal Classics. Every transaction over the last number of years has been flawless. I love my Reidel, Waterford, and Steuben barware. And I am VERY sorry to see Crystal Classics close down.
Online, packing, and shipping was truly flawless. The product just brought smiles and hugs as a gift. Delivery was SPOT ON!!! I’m overwhelmed with SERVICE
So sorry you are closing up. Tell everyone to enjoy retirement!!!!! Great service over the years THANK YOU
Thank you!!!
Actually, I thought the glasses were "highball" size when viewed online. They are smaller than anticipated. Unfortunately, when viewing items online I am finding that I never know what to expect. Next time I will make a query before investing such a sum of $.
I originally called the Waterford company to purchase champagne flutes. As they do not offer engraving, which I specified, I was referred to Crystal Classics for the purchase and engraving. I am thrilled to have been given that recommendation. I put in an order and was given selections for type of engraving and font style. Before placing the order, fortunately, I was sent an image of the monogramming I had chosen. I decided to make a change which they immediately accommodated for me. The beautiful flutes were then delivered shortly after. Highest praise for the communication and service I received from Crystal Classics!
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