The Culinary Depot team is top notch…
The Culinary Depot team is top notch and a real pleasure to work with!
About Culinary Depot
Data updated- Website
- culinarydepotinc.com
- Category
- Restaurants & Bars
- Location
- United States · Spring Valley
- Status
- Unclaimed
- Last 12 months
- 17 reviews
- Replies to negative
- 43% (3/7)
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Is Culinary Depot legit?
Culinary Depot (culinarydepotinc.com) has a 4.4 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Restaurants & Bars and its reputation is good. 87% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 43% of negative reviews; 17 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
caution do not buy from this web site
This is the worst experience purchasing a 2000$ garland stove I have ever experienced no body wants to help me, I have no information on my order it has been a month and I am at a lost for words caution to anybody who orders from this web site don't due it.
Culinary DEPOT
Knowledgeable, great customer service and good product selection
Culinary Depot offers top-notch…
Culinary Depot offers top-notch service, excellent equipment, and great pricingm Highly recommend collaborating with Dina, she is always on top of her game!
Reply from Culinary Depot2026-06-10
Wonderful! We'll share your kind words with Dina! It'll make her day!
I placed an order there was a question about delivery. The team took care of contacting the company and my order was filled and delivered within a week.
I placed an order ther was a question about delivery.
Reply from Culinary Depot2026-04-17
I'm glad the delivery went smoothly! Looking forward to working with you again soon.
Joe David is great!
Joe David was a wonderful salesman and a huge help. We needed a cotton candy machine and he helped locate one in the Lakewood store and helped facilitate our purchase. He was responsible in his follow up and followed through on his plan. Thank you for the great service!
Reply from Culinary Depot2026-03-06
Thank you! We appreciate the review and look forward to serving you again soon!
Good better best
No customer service
When I called to cancel an order, the customer service call center said they have no way of transferring me to someone who can help, and that all they can do is take my info. What? Then I tried calling 3 different times. Just what I need, more stress around the holidays. First time customer, last time I will do business…
One of my item came in damage
One of my item came in damage, but once I made contact they were able to meet my needs for a replacement.
Amazing customer service and contact
Amazing customer service and contact, EVEN AFTER THE SALE. What a great company to do business with!
Great experiences with all of our…
Great experiences with all of our purchases. Prices are very decent. Would defiantly recommend trying Culinary Depot.
Excellent Experience with Culinary Depot!
My experience with Culinary Depot was truly exceptional from beginning to end. I recently made a substantial purchase of commercial kitchen equipment for my business, and I couldn't be happier with the outcome. The entire process was handled with remarkable professionalism. The customer service team was outstanding. They were knowledgeable, responsive, and provided expert guidance to ensure I got the right products to meet my operational needs. Their support made a potentially complex order feel straightforward and stress-free. The delivery was efficient and handled with care. Everything arrived securely packaged and in perfect condition, exactly as described on their website. The quality of the equipment itself is exactly what you would expect from a top-tier supplier. Overall, Culinary Depot delivered fantastic value, reliability, and support. I highly recommend them to anyone in the market for high-quality commercial equipment and will certainly be using them again for future needs. They clearly prioritize customer satisfaction!
Culinary Depot provides top notch service!
Culinary Depot provides top notch service, excellent equipment and great pricing. Highly recommend working with Dina, she is always on top of her game!
items were delivered
items were delivered, they were expensive, a couple leaked while in transit, the customer service is amazing, they offered refund or replacement, then new replacements were delivered with no issues. they always kept us in the loop with very clear communication. Thanks
The customer service is excellent
The customer service is excellent. I actually returned the wrong item and they redirected the item to the correct company. I’ve never had better service.
Great products
Great products, excellent customer service and communication regarding returns especially from Anastasia. Would definitely shop with them again.
Anastasia was great!
Anastasia was great - she went over and beyond to assist me and she answered all my questions and addressed all my concerns in a professional manner and was very courteous as well. I couldn't have asked for a better experience regarding my purchase!
Absolutely amazing
Absolutely amazing. The team answered right away and went above and beyond at every step. Felt a real personal connection throughout the process. Looking forward to working together for many years to come—truly the best in the business. They've definitely earned our trust (and our business)!
Absolutely amazing 10/10
Absolutely amazing. Answered right away, went above and beyond. Felt a very personal connection. Look forward to working together again for many years. Best team in the business. Got our business’ oven in a crunch so we could open, faster than any other distributor. 10/10 on all fronts.
Dined here last night and it was…
Dined here last night and it was fantastic The food was wonderful, however what really impressed me was how nice and helpful the manager, Kayla turned out. They would even call and come to check on us to ensure we were not having fun. Nowadays, it is so unusual to find such a personality touch of human. We were really made welcome!