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Custombobbleheadsus

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102 reviews

4.9102 reviews
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About Custombobbleheadsus

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Website
custombobbleheads.us
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
100% (2/2)
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About this business

Custom Made Bobbleheads Match Your Photo. TOP CUSTOM BOBBLEHEAD BRAND FOUNDED IN THE U.S.Committed to providing customers with the most perfect gift and service. We are proud to have a team of 111 skilled artists who are passionate about creating lifelike bobbleheads that perfectly capture your likeness.We understand that every customer is unique and that's why we offer super similarity in our products. You can rest assured that the custom bobblehead you receive will look exactly like you or your loved one. Free face proof will be offered to ensure your complete satisfaction before shipping.

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Is Custombobbleheadsus legit?

Custombobbleheadsus (custombobbleheads.us) has a 4.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-04.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and exceptional customer service provided throughout the entire design process, noting prompt communication and great dedication. People truly love the quality craftsmanship, vibrant colors, and precise attention to detail of the custom bobbleheads received. Some reviewers were not happy with the likeness, mentioning that the final products unfortunately did not accurately resemble their submitted photos or capture the right appearance. A few consumers also noted difficulties with the features, stating that the sculpting required multiple attempts and still failed to match expectations properly.

Auto-generated from all reviews of this business. For reference only.

What people say

Great communication

Communication is easy, clear, and responsive. You always know where your project is in the process and they keep things moving along. End product is great - amazingly like the real person!

Reply from Custombobbleheadsus2026-07-16

This absolutely made our day—thank you! We’re so happy you enjoyed the process and that the final bobblehead captured the real person so well.

Great bobble head

Great bobble head! Looks great! The step by step communication was very helpful and thorough! Highly recommended!

Reply from Custombobbleheadsus2026-07-16

Thank you so much! We’re thrilled you love the bobblehead, and it’s great to hear that the step-by-step updates made the whole process easy and enjoyable!

Great product and customer service!

Really happy with my experience. Ordered a bobblehead for my dad's birthday and it really resembles him! Customer service was quick to respond and provided several drafts so I could request adjustments to the design. It was a relief to give my input and know that the final product was what I expected and wanted. Fast shipping too!

Reply from Custombobbleheadsus2026-07-16

This is exactly what we love to hear—thank you! We’re so glad the proof process gave you peace of mind, the final bobblehead captured your dad so well, and it arrived quickly for his birthday!

Thank you Cherry and Team!

Cherry and the team always do an excellent job on our bobbleheads, they looks so much like the photographs! Everything has always been delivered on time as well and the turn around time is great.

Reply from Custombobbleheadsus2026-07-16

Thank you so much for the lovely shout-out! Cherry and the whole team are thrilled that the bobbleheads have consistently captured the photos so well and arrived right on time.

Outstanding Experience!

CBUS is an outstanding company to do business with. They are super responsive. Very willing to make changes as needed. Great communication and cheerful engagement to make things "just right". Very impressed and pleased with my five orders.

Reply from Custombobbleheadsus2026-07-16

Five orders—wow, that truly means the world to us! Thank you for trusting CBUS again and again; we’re so happy our team could make every detail feel just right.

User friendly setup and great customer service!

The customer service was great! Easy setup process and consistent email communication from start to finish. Will be recommending this company in the future. Thank you!

Reply from Custombobbleheadsus2026-07-02

Thank you so much for the kind words! We’re so happy to hear the process felt easy and smooth from start to finish. It truly means a lot to us, and we really appreciate you recommending us! 💛

This was a very special gift

This was a very special gift. I was contacted all through out the process to approve the features of my order. They take the time to make sure you are satisfied. I am so happy with the end results.

Reply from Custombobbleheadsus2026-07-02

Thank you so much! We’re really happy this special gift turned out just the way you hoped. It was a pleasure keeping you updated through the process, and we’re so glad you love the final result! 💛

Great Customer Service …

It was a pleasure dealing with their representative, (Ms. Cherry) during this entire process! She was very patient with me, allowing me ample time to make decisions without being rushed! That is something I greatly appreciated. Excellent follow-up emails throughout the process! I recommend this company without reservations!!

Reply from Custombobbleheadsus2026-07-16

Cherry will be so touched to read this—thank you! We’re delighted that her patience and regular updates made the whole experience comfortable and stress-free for you.

Great experience

Great experience. They try hard to match the photo and do a great job. They are easy to work with and the process goes fast.

Reply from Custombobbleheadsus2026-07-16

Thank you so much! We’re thrilled you enjoyed the quick, easy process—and even happier that your bobblehead turned out looking so much like the photo!

They do not communicate or seem to recognize a picture or gender!!

I ordered a bobble head for my daughter’s birthday in the middle of May, they sent a bobble head on a man’s body!!! I sent a full pic of requested customization and kept paying additional monies for add-ons! They offered to redo but I still haven’t received the bobble head after paying international shipping fees. DO NOT USE THIS COMPANY, they do send you a copy of what you ordered to review, they only sent a face to review. The corrected one has not been sent yet, I don’t expect to get it and I didn’t get a pic to review? BATE and SWITCH…the worst customer service!!! I spent $125 for a head?? That’s not what is advertised and now my daughter is out a birthday present and I am out $125. You even tried to block me from your site because you’re hiding the fact that your website is very misleading and the product is terrible!! I will buy one from another company but DO NOT USE THIS COMPANY, unless you’re willing to throw away good money!!! They offer to send a new one, but it just went on and on because they’re in Hong Kong the response to questions are 24 hours later!!

Reply from Custombobbleheadsus2026-06-26

Hi Teresa. We’re very sorry to hear about your experience and appreciate the opportunity to clarify. For this order, you purchased a head-only custom bobblehead. The body is a fixed template, and we only adjust it slightly based on gender. Clothing and pose are created according to the website images. The head proof was completed and sent to you multiple times via email and text for confirmation, but we did not receive a response. To ensure your order could move forward, we had to approve the proof on your behalf and proceed with production. After receiving the product, you left a review claiming the clothing was incorrect. We explained the reason and offered a solution to remake the product in a full-body custom version at no extra cost beyond shipping—this option(full -body style) is actually more expensive than the item you purchased on the website. You agreed to this remake and indicated you would remove the review. We completed the new product, confirmed your satisfaction, and arranged shipment. Despite this, another review was left suggesting the item had not been received, although we had communicated that it was completed and ready to ship. Our website clearly lists production and shipping timelines. We have acted in good faith throughout this process, providing multiple opportunities to confirm proofs, remake the product, and ensure satisfaction. Unfortunately, due to repeated conflicting claims, we must consider this transaction concluded. We sincerely regret that the situation escalated and hope this clarifies the steps we’ve taken to resolve the matter.

Amazing Process, Amazing Results!

From just a couple pictures, the designer was able to create an amazing bobble head doll! They also made adjustments based on input and requests from me.

Reply from Custombobbleheadsus2026-07-16

Thank you so much! It’s amazing what our artists can create from just a couple of photos, and we’re so glad the adjustments helped make your bobblehead feel just right!

The details were spot on

The details were spot on. Gave it to my son for Father’s Day. He loved it. Couldn’t get over the facial similarities!

Reply from Custombobbleheadsus2026-07-16

That’s so wonderful to hear—thank you! We love that your son enjoyed his Father’s Day gift, and the part about the facial resemblance really made us smile.

After ordering I received contact from…

After ordering I received contact from the artist to make sure everything was correct. After a few adjustments we re connected and the bobble head was shipped. After receiving the bobble head it was perfect. I couldn’t have been happier.

Reply from Custombobbleheadsus2026-06-22

Thank you so much for sharing this! 😊 We’re thrilled to hear that the collaboration process went smoothly and that the final bobblehead turned out exactly as you hoped. Seeing customers happy with the finished product is what makes our day! Thanks again for trusting us with your project, and we hope it brings lots of smiles for years to come. 🎉🙌💙

Custom work in a timely manner

I was so impressed by how much they worked with me to tweak the final product to embody all the little details I was hoping for! Custom was great to work with and very timely in their responses.

Reply from Custombobbleheadsus2026-06-22

Thank you so much for your kind words! 😊 It was truly a pleasure working with you and bringing all those special details to life. We're so glad we could help create something that matched your vision, and we really appreciate you taking the time to share your experience. Enjoy your custom piece, and we'd love to work with you again in the future! 🎉❤️

Wow!

Wow! They were very responsive and I think the result was solid.

Reply from Custombobbleheadsus2026-06-13

"Very responsive" is exactly what we love to hear! We're glad we could keep things moving smoothly and that you were happy with the final result. It was a pleasure working with you, and we truly appreciate you taking the time to share your experience. Enjoy your bobblehead—and we hope to create another one for you someday! 😄

The bobblehead turned out amazing

The bobblehead turned out amazing. Looks just like my son. Very pleased.

Reply from Custombobbleheadsus2026-06-13

Thank you so much for your kind words! 😊 Hearing that the bobblehead looks just like your son is exactly what we strive for with every custom piece. We're so happy it turned out the way you hoped! Thank you for trusting us with such a special project. We hope it brings lots of smiles for years to come—and we'd love to create another one for your family anytime! 😄

Super attentive staff

Super attentive staff and very easy to deal with. They touched based constantly throughout the entire process. The bobblehead looks great! Thank you

Reply from Custombobbleheadsus2026-06-13

Thank you so much for the wonderful review! 😊 We're delighted to hear that you enjoyed the experience and felt well taken care of throughout the process. Keeping our customers updated every step of the way is something we really care about, so your feedback means a lot to us. And most importantly—we're thrilled that you love the bobblehead! 😄

My grandson as Batman!

When I saw the head, I saw my grandson! It was awesome - I love it! I greatly appreciated the customer service, feedback, and prompt responses.

Reply from Custombobbleheadsus2026-06-13

This absolutely made us smile! 😊 Hearing “I saw my grandson!” is one of the best compliments we could ever receive. That's exactly the reaction we hope for when creating each bobblehead! Thank you so much for your kind words and for trusting us with such a special gift. We're delighted that you loved it, and we're especially happy to hear that our team could make the process easy and enjoyable for you. Enjoy your grandson's mini-me! 😄

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