They have great communication and do…
They have great communication and do awesome work
About Custom Sock Shop
Data updated- Website
- customsockshop.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 46% (6/13)
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Is Custom Sock Shop legit?
Custom Sock Shop (customsockshop.com) has a 4.1 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Sports and its reputation is good. 76% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 46% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Finest sock vendors in the business
Good customer service!
Fast and accommodating customer…
Fast and accommodating customer service. A+++
Good and (hopefully) fast
Easy and straightforward process to…
Easy and straightforward process to create what you want
Easy to use
Easy to use Customer friendly.
Great quality with easy custom process!
These socks are too small
These socks are for tiny, skinny, longer than normal legs. They only fit petite people. My husband has 16 1/2 inch calf at it's girth and he barely got the sock pulled up, it's stretched to distortion and uncomfortable. The custom pattern looks great as long as its not on a leg.
Amazing customer service, from initial request to delivery
My contact person Jason was very helpful. He offered suggestions, answered every question in a timely manner and helped us get the socks we wanted in a very reasonable amount of time for a solid price. If we had to order socks again, we would happily go with Custom Sock Shop.
Even better than expected, thanks!
The socks came in and everything was in order. The girls were very happy with them, especially because they were so comfortable.
Easy to design
Easy to design, easy to order, and painless to complete the process. Quality is yet to be determined :)
Awesome site!
Awesome site!! It would be nice to see your mock up before you submit order so you can make changes before its final.
Low quality products, even worse customer service.
Terrible company! Products arrived several days later than promised (thus missing the holiday for which I planned to give them as gifts). Even worse was the shockingly low quality of the socks--they were as thin as ladies nylons, and the custom images were poorly applied (edges were unclear, portions of the image were cut off). I tried MULTIPLE times with their customer service to get a refund and was refused each time. Have not had such bad service in many years. Do not waste your time and money!
Reply from Custom Sock Shop2020-02-12
Hello Susanna, We believe the review you left was intended for another company as we have no record of your name or email contacting us. We have been mistaken for other face/pet sock companies and that is not us. We do not print images on our socks, everything we do is woven into the sock while being made. Thank you, Custom Sock Shop
Ordered Socks and they are beautifully…
Ordered Socks and they are beautifully crafted! We had an issue with receiving the socks with the wrong name applied to the design. However, our issue was addressed the same day and a new order was processed with the correct design and name. They were very understanding and professional and handled our order in a timely manner. Will definitely be ordering from them again in the future for our athletic program. Coach Dee Estrada Sequoia Pathway Varsity & JV Pumas!
It would have been fine but then they…
It would have been fine but then they emailed me after getting it all done and handled and told me it would be a month until we would get our order because we were a smaller order. I didn't cancel it because I will make it work with my sales team but it sucks because I would have liked to have given them their gift when we did our meeting. At any rate, it is what it is I guess.
Good company
Good company, very friendly. They do, however, do all design communication in writing and many details can get missed in the back-and-forth were you find that you are repeating yourself even though you had just put it in writing a few emails before. Other than that, great company!
Amazing quality
Amazing quality, I am so happy I'm trying to figure out how to reorder!
Love our socks!
Love our socks! So soft and vibrant!
Easy to use custom shop
Great Site
The website was really easy to navigate. The screen where you edited your socks was helpful but at some points when I scrolled the screen with the sock would disappear so I couldn't see my design. The FAQ page was very useful.