Horrible quality
Ordered a sweatshirt that looked nothing like the ad. Horrible quality and took forever to arrive.
Customylove (customylove.com) has a 1.0 out of 5 rating on OK.one, based on 25 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 100% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 2 of them were added in the last 12 months. Last updated 2026-10-24.
Ordered a sweatshirt that looked nothing like the ad. Horrible quality and took forever to arrive.
Scammers Do not order from here they are false misleading products and expect a full refund.
I wish I could give ZERO stars. This company is a scam and do not but from them no matter what! I ordered a mother's day gift over a month ago and STILL haven't received it. Their customer service keeps giving me the run around saying I can't get a refund because the item is in route to me, but this has been weeks. Total scam
If i could give them 0 star i would. I found this company advertised on tiktok and it is an utter scam. I sent them a picture of my cat who had just passed away and I wanted his outline on a sweatshirt. I paid £50 for it and I got a product that was so bad in quality, but that wasnt even my issue... the outline of the cat on the sweatshirt was nothing like the picture I had sent them. They used a random cat photo and sent it to me. I contacted customer service and they refused to refund me and offered 15% refund. I refused so they said they would send another one and it never came. When I contacted them again they said it was in transit. They stopped answering my e-mails and I never received my sweatshirt. Utterly disappointed.
Scam - ordered, paid, nothing arrived. Stopped answering my emails.
25 reviews matching