Cycle Trader (cycletrader.com) has a 2.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is poor. 53% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; 21 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
D
Dave · 1 review · Experienced 2024-09-15 ·
★★★★★
Search engine is poor
Search engine is poor. I seek to purchase a Honda Goldwing and input the appropriate parameters. The search results showed a few Goldwings and then showed hundreds of Harleys. This is a waste of my time and I will shop elsewhere.
Reply from Cycle Trader2024-09-18
We understand your frustration with the search results. We strive to provide an accurate and helpful search experience for our customers. We appreciate your feedback and will use it to improve our search engine's performance.
We understand your frustration with the quality of prospects. We value your feedback and will use it to improve our services. If you’re still looking to sell, please contact [email protected] for additional resources to help your listing stand out from others.
It feels secure and is well organized. The number of buyers is not apparent.
Reply from Cycle Trader2024-09-18
Thank you for your review. We appreciate your feedback on the security and organization of the platform. We're always working to improve the user experience and will take your comments into consideration.
Your company is great, just not getting any calls. Not your fault.
Reply from Cycle Trader2024-09-18
We appreciate your kind words about our company. We understand your frustration with the lack of calls. We are always striving to improve our services. If you’re still looking to sell, please contact [email protected] for additional resources to help your listing stand out from others.
W
WK · 3 reviews · Experienced 2024-09-02 ·
★★★★★
CycleTrader does care about fraud!
CycleTrader does care about fraudulent ads on their site. Called them and gave them details about one. They followed up and removed the ad.
Reply from Cycle Trader2024-09-18
We appreciate you taking the time to share your experience. We're glad to hear that we were able to help remove the fraudulent ad.
instructions for getting setup were great. the number of views and contacts has been impressive. the decision to continue my ad was a no brainer.
Reply from Cycle Trader2024-09-18
We appreciate your kind words and are thrilled to hear that you've had a positive experience with our service. It's wonderful to know that the setup process was straightforward and that you're seeing great results with your ads.
generally easy to use, but it would be better to make it easier to reply to messages on the phone.
Reply from Cycle Trader2024-08-27
We appreciate your feedback and are glad you find the app generally easy to use. We're always looking for ways to improve the user experience, and we'll definitely consider making it easier to reply to messages on the phone.
I’ve had about 60 people message me so far , all seem to be scams.
Reply from Cycle Trader2024-08-27
We understand your frustration with the messages you've received. We strive to provide a safe and secure platform for our users. We're committed to addressing any concerns regarding scams and will continue to work towards improving user safety.
There are too many scammers on this site. I know there is nothing CT can doo, just making them aware!
Reply from Cycle Trader2024-08-27
We understand your concern about scammers. We are committed to providing a safe and secure platform for our users. We appreciate you bringing this to our attention. If you have any additional information that can aid us in preventing this in the future such as their contact info, please feel free to share it at [email protected].
The bike has gotten a lot of exposure! Hopefully it will sell!
Reply from Cycle Trader2024-08-27
We're thrilled to hear you're happy with the exposure your bike is getting. We wish you the best of luck with your sale!
J
Jim N. · 1 review · Experienced 2024-08-21 ·
★★★★★
I would give it no stars if I could
I would give it no stars if I could. As soon as I listed my bike got about a dozen automated like responses which I thought were legitimate responses, however they all turned out to be robots or some people in India looking to scam. The whole time (the ad is still up), I would randomly get these stupid fake responses repeating everything that was on the listing. Don't bother. I tried to get my money back from their customer service, but it's nonrefundable. They would not or could not explain to me what they are doing to stop fraudulent responses and scammers. Again, don't bother with this website.
As soon as I get the texts from numbers all over the US asking me questions about everything that I listed in the listing, I stop responding & delete the message & block the number for my own security purposes. I told you guys this when I spoke to you regarding all the fraudulent responses. All you said was you're doing everything you can to stop it, that the subscription is nonrefundable. Total BS.
After responding to every single question about my listing via text with someone who I thought was interested, this is the last response I received & I saved it because it actually made me laugh:
"Please, sir, it is of utmost importance that I conduct this transaction perfectly since I am an engineer away on a ship and have no access to email or phone. I am purchasing this for my son who will be the primary user thusly. I will need the bank number ((account) to properly deposit the funding source. Please forward deposit location information appropriate for success on your earliest convenience"
Reply from Cycle Trader2024-08-27
Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you've experienced with scam inquiries on our site. Your feedback is invaluable, and we want to assure you that we are actively addressing this issue to enhance our security measures. Our team is committed to creating a safe and trustworthy platform for our users. If you have any additional information that can aid us in preventing this in the future such as their contact info, please feel free to share it at [email protected].
D
Dr Vinnybamboom · 3 reviews · Experienced 2024-08-20 ·
★★★★★
I've tried selling a motorcycle 12…
I've tried selling a motorcycle 12 times on CL. Many scammers. Counterfeit cash and or checks. Many pranksters. Anyone can put anyone's name phone number in a listing message box. So as this result, I have to have strict guidelines. Can not delete a message. I want to be able to block and or delete in the message box.
Reply from Cycle Trader2024-08-27
Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you've experienced with scam inquiries on our site. Your feedback is invaluable, and we want to assure you that we are actively addressing this issue to enhance our security measures. Our team is committed to creating a safe and trustworthy platform for our users. If you have any additional information that can aid us in preventing this in the future such as their contact info, please feel free to share it at [email protected].
i
ian donnelly · 1 review · Experienced 2024-08-20 ·
★★★★★
CYCLE TRADER IS THE WORST
I have received nothing but spam text messages since my posting. Paid full price. Cant even upload a simple video. You have to link a youtube or vimeo page. Save yoursefl the hassle and use anything but cycle trader!!!
Reply from Cycle Trader2024-08-27
We understand your frustration with the spam text messages and the limitations on video uploads. We appreciate you bringing this to our attention and will work to improve your experience.
they helped me download my video that i had no idea how.
Reply from Cycle Trader2024-08-20
We're so glad to hear that our team could assist you with downloading your video! It's great to know we could make the process easier for you. If you ever need further assistance, please do not hesitate to reach out to our team at [email protected]. Thanks for sharing your experience!
I liked the posted ad itself. It looks nice and the suggested paragraph for the ad is impressive. However the people that text can be rude and just shopping around. No real offers
Reply from Cycle Trader2024-08-20
Thank you for your feedback! We're glad to hear that you liked the ad design and the suggested text. We understand that it can be frustrating dealing with non-serious inquiries. Please do not hesitate to reach out to our team at [email protected] if you continue to come across fraudulent offers. Thank you for choosing Cycle Trader!
All excellent except perhaps the ad setting up. For sure I’m not totally literate but it seemed to have too many “glitches” for me anyway.
Reply from Cycle Trader2024-08-20
Thank you for your feedback! We're glad to hear that you found an excellent experience on our marketplace. We understand that setting up an ad can sometimes be tricky, especially if there are any glitches along the way. Please do not hesitate to reach out to our team at [email protected], so that we may assist you on making your listing stand out above the rest! Thank you for choosing Cycle Trader!
Good response from prospective buyers but 4 of them were total scammers. One even sent me a fake check for $9970.00.
Read Cycle Traders warning about scammers and pay attention.
Reply from Cycle Trader2024-08-20
Thank you for sharing your experience. We’re glad you received good responses from prospective buyers but are sorry to hear about the scam attempts. Your advice is spot on—staying vigilant is key. We continuously work to protect our users, and your feedback helps us improve our efforts. If you encounter anything suspicious, please report it to our team at [email protected] so that we may help you resolve this issue. Thank you for choosing Cycle Trader!
Was the worst experience, and consider this to be a scam. Not one legitimate call, all scammers!!!! Beware your info is out there, and no protection. This should be illegal!!!! Do not give fill out any info apps that these scammers want as your bikes record of wrecks...ha what wrecks??? Shame on you cycle trader....hoping one day that you get what you are giving us! Scam!
Reply from Cycle Trader2024-08-27
We understand your frustration and apologize for the negative experience you've had. We take all feedback seriously and are committed to providing a safe and trustworthy platform for our users. We are constantly working to improve our processes and ensure the security of our users' information. We appreciate you bringing this to our attention and will investigate your concerns further.
S
Sam Curran · 1 review · Experienced 2024-08-10 ·
★★★★★
Email communication System not working
The email system isn't operational. I used the Cycle Trader mail system to contact the seller, but it took 7 days for me to receive a message stating that my message had been sent. At first, I thought the seller wasn't responding, but after seeing the message, I waited 2 minutes for a response, which the seller acknowledged. However, since I had already purchased the bike, this add is pointless for me. I believe your email system isn't functioning properly. Regards,
Sam
Reply from Cycle Trader2024-08-27
We understand your frustration with the email system. We strive to provide a seamless experience for our users, and we apologize that you encountered this issue. We will investigate this matter further to ensure that our email system is functioning properly.
Thank you for sharing your feedback. We're sorry to hear you didn't receive as many responses as expected. We understand how important it is to connect with potential buyers, and we're constantly working to improve our platform. For additional assistance on making your listing stand out, please do not hesitate to reach out to our team at [email protected] so that we can help improve your responses!
