Cycle Trader (cycletrader.com) has a 2.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is poor. 53% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; 21 of them were added in the last 12 months. Last updated 2026-08-10.
The quick replies from interested buyers .
Thank you for your feedback! We're thrilled to hear that you're receiving quick replies from interested buyers. If there's anything we can do to further enhance your experience, please don't hesitate to let us know. Happy selling!
I need assistance with an issue I encountered with your email system. My message to a seller took seven days to be sent, and by then, I had already bought a bike from another source. The ad is no longer useful to me. Could you please resolve this issue with your email system?
We understand your frustration with the delay in sending your email. We strive to provide a reliable email system and are committed to improving our service. We appreciate you bringing this issue to our attention and will investigate the cause of the delay.
To many scammers on this site and from past experiences email communications with prospective buyers thru cycletrader is like using Morse code with a low flash light battery. I was just going to try a new ad, I had apparently forgot my password for the login and when I requested a new password to make I was sent a very long link to click on that made no mention of cycletrader, nowadays I’m too scared to click any link. Of coarse I’m the old guy that’s not enjoying all the new technology!! I will find other safer and easier ways to sell a motorcycle even though that’s not easy either. I may try the old put in yard with sign method😊
Thank you for sharing your experience. We're sorry to hear about the issues you've faced with scammers and email communications. We understand the importance of security and usability, and we're working to improve our platform to address these concerns. If you're having trouble with your password or have any fraudulent concerns or issues, please contact our support team directly for assistance at [email protected] so that we may resolve this issue. We appreciate your feedback and hope you find a method that works best for you. If you decide to give us another try, we’ll do our best to make the process smoother for you.
Ease of use. Helpful staff when I needed to make a change in my sale item description.
Thank you for your feedback! We're glad to hear that you found our platform easy to use and that our staff could assist you with your listing. If you need any further help, we're always here to support you. Thank you for choosing Cycle Trader!
2 stars is generous, many email contacts are spam and not actual interest.
Thank you for your feedback. We’re sorry to hear that you’ve encountered spam contacts. This is not the experience we want for our users. We're continuously working to improve our platform and reduce spam, so your input is valuable to us. Please reach out to our fraud team at [email protected] so that we may assist and resolve this issue. We appreciate your patience and hope to provide a better experience moving forward.
Thank you for your feedback. We’re sorry to hear about your experience. We strive to maintain a trustworthy marketplace, and your concerns about dealer listings and potential scams are important to us. We’re continuously working on improving our platform to ensure a better experience for our users. for further assistance, please reach out to our support team at [email protected] so we can investigate further. Thank you for helping us improve.
So far I don't know if it is cycle trader or my ad but I've spent a lot of money and I've gotten 12 messages several have been extremely rude.....my 2011 Harley is like brand new only 703 miles and I haven't gotten any calls....I've lowered the price twice I'm not lowering it again it would in effect be giving it away I paid $16,000 new $7000 is pretty much letting it go pretty cheap....lots of rude people and no one is serious
Thank you for sharing your experience with us. We’re sorry to hear that you've encountered rude messages and haven’t received the serious inquiries your Harley deserves. We know how frustrating that can be, especially when you’re offering a well-maintained bike at a fair price. If you’d like, we can provide some tips to help you refine your listing and attract more genuine buyers. We appreciate your patience and are here to support you in finding the right buyer. Please do not hesitate to reach out to our team at [email protected].
Thank you for sharing your experience with us. We're sorry to hear that you didn't receive any saves or offers on your listing. We understand how frustrating that can be. If you’d like, our support team can provide some tips on how to optimize your listing to attract more interest. Please feel free to reach out us at [email protected], and we’ll do our best to help improve your experience.
Thank you for your feedback. We’re sorry to hear that you didn’t receive any calls. We understand how important it is to get results from your listing. If you’d like, we can offer some tips on improving your listing to attract more interest. We appreciate your business and are here to help make your selling experience better. Please do not hesitate to reach out to our team at [email protected] for further assistance.
Thank you for your feedback! We're glad to hear you're satisfied with our pricing. We strive to offer great value and appreciate your support. If you have any other suggestions or comments please do not hesitate to reach out, we’d love to hear them!
Bad: Many of the cycles from dealerships have sold, yet they still remain on the site. They just use this as advertising. Dealerships should be fined if they do this because it's a waste of time for actual customers searching bikes for sale. While it's not 100% cycletraders fault, they should keep better track of this or have a way of it getting reported to them. Good: variety and location of bikes on the site is amazing. Thank you for a great site overall.
Thank you for your feedback and for highlighting both the positives and areas for improvement. We're glad to hear you appreciate the variety and location of bikes on our site. Regarding your concern about sold listings remaining on the site, we understand how frustrating that can be. We’re actively working on ways to improve the accuracy of our listings and appreciate your suggestion on reporting sold bikes. Your input is valuable as we strive to enhance our platform for all users. Thanks again for your support!
Thank you for sharing your experience. We're sorry to hear that you haven't received any responses to your ad. To increase visibility, we recommend reviewing your listing details, including the price and photos, and ensuring it's as appealing as possible to potential buyers. If you need assistance or tips on optimizing your listing, our support team is here to help. Please reach out to our team at [email protected] and we'll do our best to improve your results.
I can't be able to contact a seller through email. I don't why me mail is not going to the seller. It's a worst site for buying a bike
We’re sorry to hear about your experience and appreciate you bringing this to our attention. Our goal is to ensure seamless communication between buyers and sellers, so it’s concerning to hear you had trouble with email contact. Please reach out to our support team at [email protected] so we can assist you directly and resolve any issues you’re facing. Thank you for your feedback; we’re committed to improving your experience on our site.
Literally, 90% of the inquiries were scams.
Thank you for your feedback. We’re sorry to hear about the scam inquiries you’ve experienced. We take this issue seriously and continuously work to enhance our security measures to protect our users. Please report any suspicious activity to [email protected] so we can take appropriate action. We appreciate your understanding and are here to assist you with any concerns.
Thank you for your feedback. We understand that pricing is an important consideration, and we strive to offer competitive rates for our advertising services. Our goal is to provide a platform that connects you with serious buyers quickly, making your investment worthwhile. If you have any questions or concerns about the value of your listing, please don't hesitate to reach out to our support team at [email protected].
got plenty of responses but huge reluctance from any prospective buyer to actually commit to even take a test ride - also so many possible buyers from out of state - plenty of SCAMMERS too - advert price @ $4,995 most likely buyer asked what is BEST Price - lowered to $4,500 then buyer offers $4,200 without even personally viewing bike or taking a TEST ride
Thank you for sharing your experience with us. We're glad to hear that your listing received many responses, but we understand the challenges that come with finding serious buyers, and we recognize how disheartening it can be to encounter scammers. We're committed to improving our platform to help you connect with more serious and qualified buyers. If you have any further suggestions or need further assistance please do not hesitate to reach out to our team at [email protected]
Paid the fee 2 times.Did not get sold.out the money buy no sale.
Thank you for your feedback. We're sorry to hear that your experience with Cycle Trader didn't lead to a sale. We'd love to learn more about your experience and see how we can assist you further. Please reach out to our support team, at [email protected] and we'll do our best to help. Thank you for choosing Cycle Trader.
Sold my motorcycle. However, constant scam attempts and robot text offers caused great frustration and risk for me and other sellers!
Thank you for your feedback, and congratulations on selling your motorcycle! We apologize for the frustration caused by scam attempts and unwanted messages. We take these concerns seriously and are continuously working to improve our platform’s security features to protect our sellers. If you continue to have issues with scam attempts, please do not hesitate to reach out to our team at [email protected] so that we may assist you with resolving this issue.
The email system is not working i reached to the seller through cycle trader mail system but after 7 days i received the message my message was send i reached the seller 7 days ago i thought seller not replying me but when i received the message your message was sent after 7 days and after 2 minutes seller reply me its good but now i already buy the bike so this add is useless for me i think your email system is not working properly resolved your mail system issue. Thanks
Thank you for sharing your experience with us. We sincerely apologize for the delay in delivering your message to the seller. We understand how frustrating this must have been, especially since you were actively looking to purchase a bike. Please know that we're actively investigating this issue to prevent it from happening again. Your feedback is invaluable in helping us improve our system. If there's anything else we can do to assist you, please don't hesitate to reach out to [email protected]. Thank you for your understanding.
Sorry but I'm disappointed with this cycle trader i used their emailing system before its perfect but now its not sending my add i like 2 bikes i think one is newly listed and second is 8 days ago and 8 days ago add sent but newly listed add not send i am not understand what is the issue is this , cycle trader email system is not working please resolve this issue, if email system is not working how i can reach the seller how can i talk with them if the email system is not working well cycle trader is useless platform. Resolve this issue if you can OR delete this platform i spend 4 days all i waisted my time when i send 8 days ago add it's sent and when i send newly listed its not send what is that i think is this mail system not working properly. Thanks
Thank you for bringing this issue to our attention. We're sorry to hear about the trouble you're experiencing with our email system. This is certainly not the experience we want for our users. We appreciate your patience and understanding while we work to provide the best experience for our users. If you continue to encounter issues, please reach out to our support team directly at [email protected] so we can assist you further. Thank you for your feedback and for being a part of the Cycle Trader community.
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