Clear instructions and timely report
The PFAS water test kit arrived promptly after order was placed. The instructions were clear and the report came out within the timeframe given by the company.
About Cyclopure
Data updated- Website
- cyclopure.com
- Category
- Home Services
- Location
- United States · Evanston
- Status
- Unclaimed
- Last 12 months
- 65 reviews
- Replies to negative
- 100% (3/3)
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Is Cyclopure legit?
Cyclopure (cyclopure.com) has a 4.7 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Just as advertised!
Just as advertised! Much appreciated!
Everything went soothly with the water…
Everything went soothly with the water test.
I never received my test results
Reply from Cyclopure2026-07-25
HI John, your results were sent to you on July 21 coming from the email address [email protected]. Perhaps they ended up in spam. We received your sample on 7/8, so your turn around time was 9 business days. I've forwarded the report again. If you have a minute please confirm receipt. Thank you!
Fast and communicated nicely.
That was easy to do easy to order and I…
That was easy to do easy to order and I got a quick response on the results
You Mixed up My Sample with Someone Else’s!
You got my first sample from my home here on the East Coast switched with a person‘s sample from the West Coast with severe PFAS contamination. Luckily I caught this very serious error and you very considerately sent a replacement kit to me which came back absolutely clean for PFAS.
Reply from Cyclopure2026-07-10
Peter, apologies for the confusion and inconvenience. As we discussed by phone, this occurred because the Water Test Kit Pro was purchased on eBay. The original purchaser (your seller) bought multiple kits; the customer record, barcodes, and test kit data all remained in our system under the original purchaser. There are several reasons why you should always, and only, purchase test kits directly from Cyclopure. First, is to ensure that all information for tracking your sample is tied to the name and address provided on the order. Second, when buying from a third party (which is not authorized by Cyclopure), you do not know if the test kit has been handled properly, possibly opened and exposed to some kind of contamination. Direct chain of custody between you and Cyclopure is broken. Because of these problems, we sent you a replacement kit at no charge. It is a cautionary tale … test products should always be purchased from the authorized vendor and not on secondary platforms like eBay.
If You Have a Well, Test for PFAS
Easy to order and use Helpful and easy to interpret results Understandable options moving forward
I purchased a water test and no response
I purchased a water test sometime ago and recently sent in the test in the box with the label as instructed and the package was returned unable to deliver-return to sender. I have reached out to Cyclopure twice and I am still waiting for a response back.
Reply from Cyclopure2026-07-05
Hello John - We moved to larger lab space in December 2024. We announced the move for several months via email and on the website. My guess is you used the old return label that came with your purchase almost two years ago. Plesae write to us at [email protected] and we will be happy to email you an updated prepaid return label. We answer the phone at 312-639-5009 if you have any further questions. Thank you!
Very thorough test
The test results arrived in the time promised. They were very thorough and well explained. I did have one area of concern with my PFAS levels, but that was highlighted to focus my attention. Thank you
Reply from Cyclopure2026-07-03
Hi Bear, Your results were sent to this email address on June 30, 2026, at 10:01 AM coming from the address [email protected]. Could they have ended up in spam? Your test was analyzed within 8 business days. I will send again from my personal work email address. If you have a minute, please confirm receipt. Thank you!
They were prompt and efficient
Water test
Water test for 55 pfas compounds for a reasonable price. Took 9 business to get the results.
Reply from Cyclopure2026-06-29
Hi Zach - We appreciate your review. Thank you! We wanted to clarify that we received your sample back at our lab on 6/12. We provide results within 10-14 BUSINESS DAYS. Your results were in your inbox within 9 business days.
Thanks!
Thank you. I appreciate the steady and clear communication. It was easy to do and submit the sample. Let's turn off the PFAS tap!
I was very pleased with the service I…
I was very pleased with the service I got.
Water sample collection process simple…
Water sample collection process simple and well conceived. Easy process. Got results in 15 calendar days
Testing was quick & helpful regarding…
Testing was quick & helpful regarding reliability of your filter
It was all clear and easy.
Simple process to get peace of mind
The kit included clear, simple instructions for collecting and sending water samples.results only took a few weeks.
The instructions for my collection kit…
The instructions for my collection kit were easy to understand and implement and reporting of the results was very efficient.
Well thought out and understandable…
Well thought out and understandable sampling and mail-in process.