Great products and great service
Great products and great service! Would recommend!!
About CYCPLUS
Data updated- Website
- cycplus.com
- Category
- Vehicles & Transportation
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 40 reviews
- Replies to negative
- 33% (1/3)
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About this business
CYCPLUS was founded in 2014 by Steven and a dedicated research and development team. Their initial goal was simple: a group of passionate young cyclists wanting to create their own cycling products. Founder Steven places a strong emphasis on user experience, adhering to the principles of professionalism, high quality, and innovation. CYCPLUS focuses on delivering high-quality cycling electronics and accessories, striving to bring more convenience and enjoyment to cycling enthusiasts around the world. Our vision is to empower everyone to become their own cycling coach and expert.
Written by the business, not verified by us.Is CYCPLUS legit?
CYCPLUS (cycplus.com) has a 4.7 out of 5 rating on OK.one, based on 52 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 33% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company, expressing deep satisfaction with their purchases, product quality, and overall brand reliability. Customers frequently praise the incredibly compact size, rapid inflation speed, and reliable battery life offered by these innovative portable pumps designed specifically for cycling enthusiasts and travelers. Consumers also appreciate the exceptionally responsive, polite, and helpful customer support team that quickly steps in whenever product replacements or technical troubleshooting are needed. However, some people mentioned that devices occasionally arrived defective, failed to operate properly during early usage, or required immediate customer service intervention and replacement shortly after initial delivery.
Auto-generated from all reviews of this business. For reference only.What people say
Works great!
Needed to use it once so far for a fellow cyclist experiencing a tire puncture. Work easily and flawlessly to inflate to 100 PSI. Compare to other electric portable pumps, this one is relatively silent, a big plus if you hate loud screaming pumps!
Instructions provided with pump were…
Instructions provided with pump were less than clear. Tech support very helpful
Easy order and quick delivery.
Cycplus can’t be beaten
I bought a pump in September, I used it camping in June and it did an absolutely brilliant job of inflating my tent, the first time I have got the pressure right and thus the poles lost no air! On trying to recharge the pump it showed an error message. I contacted Cycplus who told me it could be low power output from the plug, made sense we were in France. I tried when home, again it showed a fault . On reporting the fault from home the company issued a replacement, I was told it would arrive in four days, it came in two. This was an absolutely brilliant response from the company, excellent help, excellent service i would highly recommend them, and the quality of the pump is superb, just a faulty one first time, these things can happen but the speed and response in solving it were outstanding. Thank you Echo and Steve. Brilliant
Great Customer Service
Contacted Cycplus after my pump developed a fault after 2 years. They were very responsive, asked for a video of the issue which I sent. They offered to provide a replacement which arrived within 4 days. Great customer service!
Cycplus Fan
I have been using this fan since 27th April and it has been an amazing experience. highly recommend getting this fan. I paired it up with my trainer and hear rate sensor. I just need to get on the bike and start pedaling and the fan comes on automatically. I have it placed on the stand. Fan speed and airflow is really good and keeps me cool during intense sessions. I am in a really hot country and this fan with its directional airflow has made a massive difference in my indoor workouts. Shipping took 10 days.
Great electric mini pump
Great electric mini pump! Works well while on the ride, saving lots of time and energy. Just a hint: press it tightly agains rhe valve and hold it there, while the tire is inflating. I had a problem with one pump, but that was solved by the customer service by an exchange. Overall really happy!
Great CS skills
Steven’s customer service skills are unmatched, made sure I was happy with a return/replacement.
Excellent Products; Excellent People
I have ordered from Cycplus on two separate occasions. These folks make excellent, well thought out products that IMO stand out among their competition. On one occasion I had to contact them to which they quickly responded to my issue. I would buy from them again without hesitation! I look forward to see what they come up with next!
Cycplus GPS Speedo
Cycplus GPS Speedo. My unit sometimes takes 30 minutes to connect to a satellite and switches off after a few minutes of trying so has to be switched back on whilst riding to try again. My tiny Smartwatch has no problem connecting to a satellite instantly. Also Cyclpus switches off every time you stop. Absolutely useless for me so returned. Customer Service 'Steve' unhelpful.
I have had two dealings with Cycplus
I have had two dealings with Cycplus. On both occasions I received a result I did not expect. One the first occasion I had lost the connection to tyre. They replaced the item free of charge. On the second occasion I ordered an item to replace the lost item. It did not fit. It was difficult to send back and as a result wrote a poor review. How wrong I was. The company offered to refund the money without question and without me requesting a refund.i was happy to take the loss. In this changing world it is difficult to find a company with such a brilliant customer service. Cycplus is excellent to deal with and wish the company every success in the future. With their customer service that success is guaranteed.
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