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Beauty & Well-being

Dainely™

102 reviews

4.1102 reviews
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About Dainely™

Data updated
Website
dainelylab.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
4 reviews
Replies to negative
76% (16/21)
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Is Dainely™ legit?

Dainely™ (dainelylab.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 76% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

L
L Raby · 3 reviews · Experienced 2024-11-01 ·

Cowboys

Cowboys. I purchased a belt from them that lasted 3 weeks and started to break up and was not fit for pourpose. I contacted them, and in order for them to replace the belt they want me to give them a 5 star review. (I doubt if they will send a replacement once I give a review). I call that blackmail. You can keep your useless belt. I do not recommend this cowboy of a company. AVOID

Reply from Dainely™2024-11-24

Thank you for sharing your feedback. We sincerely regret to hear about your experience and the concerns you’ve raised regarding our replacement process. At Dainely, customer satisfaction is our priority, and we take your feedback seriously. Allow us to clarify: A replacement for any defective product should never be contingent upon leaving a review. If this was communicated incorrectly, we deeply apologize. We are committed to resolving your issue and ensuring that you receive a product that meets your expectations. To address this matter promptly, could you please share details such as your order number or any related correspondence via email? Once we verify your order, we will arrange for a replacement without any conditions attached. We truly appreciate your patience and the opportunity to rectify this situation.

T
Torwood · 6 reviews · Experienced 2024-11-24 ·

Great product

Great product, great service. Support quickly resolved a sizing issue. Couldn’t ask for a better service.

Reply from Dainely™2024-11-25

Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that you’re happy with the product and the support you received. Resolving your sizing issue promptly was our pleasure, and your satisfaction means the world to us. If you ever have any further questions or need assistance, please don’t hesitate to reach out. We’re always here to help! Wishing you continued comfort and relief with your Dainely™ Belt.

S
Simon P · 27 reviews · Experienced 2024-11-22 ·

Just received 2 Dainely belts that I…

Just received 2 Dainely belts that I immeadiately had to wash due to very strong smell. After wash the room it was dried in smells so bad and the belt is unwearable despise the claims that your products does not smell like the other “copy” ones? This is def. not the case for me and I’m so sad as I have waited (payed extra for fast track) and now I can not wear it even after wash with odor remover and everything. It’s smells lidt mold combined with a synthetic chemical smell you wonder what’s it is made out of? Just horrible, unwearable at all! ———— You want to see pictures of the belts and determine the smell? Makes no sense. How about you reply to my email? STAY AWAY FROM THIS COMPANY PEOPLE!

Reply from Dainely™2024-11-23

Thank you for sharing your feedback. We sincerely apologize for the inconvenience you’ve experienced with the Dainely belts. We take pride in ensuring our products meet the highest standards, and we’re sorry that this was not the case for you. The strong odor you’ve described is certainly not typical, and we understand how disappointing this must be after your anticipation and investment in expedited shipping. To assist you better, could you kindly share images of the belt via email? Your cooperation will help us understand the problem and provide an appropriate solution.

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Dawie Bezuidenhout · 1 review · Experienced 2024-10-19 ·

Buyers beware

Order #194745 Tracking no UJ732744295YP This is a scam company .Took my money and no delivery. No telephone numbers listed works, e mails gets returned undelivered . I even tried messaging the listed CEO on his F/book profile. They do NOT have offices at the address listed on website. I see some replies from them on this platform asking people to e mail but mail gets returned. All red flags, yet they advertise on f book and take peoples money. PLEASE prove me wrong and refund me.

Reply from Dainely™2024-11-20

Thank you for sharing your feedback. We understand your concern and want to assure you that we are committed to resolving this matter promptly. Upon thoroughly checking your order details, we found that your order was successfully delivered to the address provided at the time of purchase. We have already sent an email to you with proof of delivery but have not yet heard back. Could you please check your email (including your spam/junk folder) and review the details we shared? If there are any discrepancies or concerns, kindly verify and let us know so we can further investigate this matter and assist you accordingly. We value your trust and are here to ensure a satisfactory resolution.

M
Marcia Pilcher · 1 review · Experienced 2024-11-15 ·

My first order came through

My first order came through, we liked it, helps back pain. So, i ordered another 2 belts for my colleague and what was sent to me is a water bottle. I tried email them but it failed and says they dont want to connect with me, that’s ridiculous

Reply from Dainely™2024-11-17

Thank you for your feedback, and we are very sorry for the mix-up and the inconvenience with our communication. We will promptly correct this error and ensure your belts are sent out. Please share your order details via email so we can resolve this as quickly as possible.

W
Wang Shih Chieh · 1 review · Experienced 2024-11-14 ·

A perfect customer service (Dainely)

I got a perfect customer service that Dainely is always trying to satisfy my requirement. Besides, I come from Taiwan, not an America :)

Reply from Dainely™2024-11-17

Thank you so much for your kind feedback! We’re thrilled to hear that you had a positive experience with our customer service, and we truly appreciate your understanding and support. Thank you for choosing Dainely, and we’re always here to assist you, no matter where you are in the world!

J
Jsy · 1 review · Experienced 2024-09-27 ·

This product works

Since wear the dainely belt my back has felt better then it ever has I have free movement and more confidence in doing everyday tasks

Reply from Dainely™2024-11-10

Thank you so much for sharing your feedback! We're delighted to hear that the Dainely Belt has made such a difference in your life, providing relief and helping you move with greater confidence. It’s always rewarding to know our product is helping customers like you feel better and enjoy everyday activities more freely. If you ever have any questions or need further assistance, we’re here to help! Wishing you continued comfort and well-being.

D
Dirk Kellums · 2 reviews · Experienced 2024-10-23 ·

This Dainely belt did not work for me

This Dainely belt did not work for me. I thought i would try it and get a refund within 60 days that what website says. I found out like many other people have you can not get a hold of these people. The email they supplied does not exist, phone number does not work. I have been trying for a week, no response either one, my advice would be to try the phone number and email address on website see if get a response first. here is my order # Dainley 193563

Reply from Dainely™2024-10-26

We're very sorry to hear about the trouble you've had trying to return the belt. After reviewing our records, we couldn't find any emails from you regarding the return process, which may have caused the delay and confusion. We’d like to resolve this matter for you. If you have any further questions or need assistance, please feel free to email us directly ([email protected]), and we’ll ensure that you're promptly supported. Thank you for giving us the opportunity to address this, and we apologize for any inconvenience you’ve experienced.

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Linda Butler · 1 review · Experienced 2024-10-19 ·

RED FLAG WARNING

Buyer Beware! This is a rip-off company. I ordered one of the belts and after wearing it one day decided it was not for me. In an attempt to get the address as to where I should return the belt, I called the customer service number listed on the websites numerous times. The phone was always hung up with no one answering the calls. I called the number that takes the payments and they had no information on where to return the belt. I finally decided to send it back to the 16192 Coastal Highway address. I paid $19.94 to UPS which included a signed confirmation from Dainely. The package was returned without being accepted. I had UPS throw the belt away. I was not going to pay another dime to have it rejected again.

Reply from Dainely™2024-10-25

We're very sorry to hear about the trouble you've had trying to return the belt. After reviewing our records, we couldn't find any emails from you regarding the return process, which may have caused the delay and confusion. We’d like to resolve this matter for you. If you have any further questions or need assistance, please feel free to reach out directly via email, and we’ll ensure that you're promptly supported. Thank you for giving us the opportunity to address this, and we apologize for any inconvenience you’ve experienced.

D
Diane Hunt · 1 review · Experienced 2024-09-29 ·

That it works Great its helping me so much I love it

The belt I ordered Works wonderful it's helping me with my sciatic nerve I wear it every day and it feels very comfortable thank you

Reply from Dainely™2024-10-17

Thank you so much for your feedback! We’re thrilled to hear that the belt is helping with your sciatic nerve and providing comfort. It’s always great to know that our product is making a positive difference. If you ever need any further assistance, feel free to reach out. We're here to help!

K
Kat G · 2 reviews · Experienced 2024-10-08 ·

I can’t praise the Dainely belt highly…

I can’t praise the Dainely belt highly enough! I’ve suffered with lower back pain for over two years. I began noticing positive changes, in the first few days of wearing the belt. I was sceptical to begin with but buying the belt has changed my life and the way I train in the gym. I accidentally brought the wrong size, I was given an exchange without the hassle of returning the old belt. Fantastic customer service!

Reply from Dainely™2024-10-15

Thank you so much for your amazing feedback! We're thrilled to hear how much the Dainely belt has helped with your lower back pain and positively impacted your training. It's always rewarding to hear about life-changing results like yours. We’re also glad that the exchange process was smooth and hassle-free for you—our goal is to make your experience as easy as possible. If you need anything else in the future, feel free to reach out. Thanks again for sharing your story!

I
Ines mantica · 1 review · Experienced 2024-10-11 ·

I need to return the belt and I don’t…

I need to return the belt and I don’t get any help from you and the phone you have is not working 256-414-4398??? You said 30 days to return…… so I need to know your address to send back this belt and how would you like me to sent it (I’ll paid for the shipping) and I will like the refund for my purchase….. thanks Ines MANTICA. My cell is 201-723-4412

Reply from Dainely™2024-10-12

We are sorry to hear about the trouble you’ve had with returning the belt. We are here to help and we apologize for the inconvenience. Please reach us put via email so we can share the details for your return. Thank you for your patience.

l
luke chircop · 1 review · Experienced 2024-10-10 ·

I cannot praise enough the good that…

I cannot praise enough the good that came to me when using the dainely belt it helped me with my slip disk and feed back from the company is outstanding!! Will recommend for sure

Reply from Dainely™2024-10-11

Thank you so much for your amazing feedback! We're thrilled to hear that the Dainely belt has helped with your slipped disc and that you’ve had a positive experience with our customer service. Your recommendation means a lot to us! If you need anything in the future, feel free to reach out.

O
Oleg Shabatin · 3 reviews · Experienced 2024-10-09 ·

Dainely belt doesn’t help at all to my…

Dainely belt doesn’t help at all to my sciatica pain. I was thinking it’s American company but it just scam from China. Stay away from them.

Reply from Dainely™2024-10-10

Thank you for your feedback, and I’m sorry to hear that the Dainely belt did not meet your expectations. We strive to ensure our customers are satisfied, and we would like the opportunity to address your concerns. While we are a global company, we prioritize quality and customer care. If the belt hasn't helped with your sciatica pain, please reach out to our customer support team so we can explore solutions, such as providing a replacement or processing a refund. Your satisfaction is important to us, and we're here to help.

P
P Miller · 4 reviews · Experienced 2024-10-09 ·

Second purchase after seeing the…

Second purchase after seeing the amazing results for my wife - we wouldn't hesitate recommending Dainely but beware of imitations and only purchase from Dainely

Reply from Dainely™2024-10-10

Thank you so much for your continued trust and support! We're thrilled to hear that you’ve seen amazing results and chose to make a second purchase. We appreciate your recommendation and your reminder to purchase only from Dainely to avoid imitations. If you ever need anything else, feel free to reach out!

M
Mark · 6 reviews · Experienced 2024-10-07 ·

Great communication

Great communication, delivered within the said time and an attentive follow up - to make sure everthing was to my satisfaction. Amazing service!

Reply from Dainely™2024-10-09

Thank you so much for your wonderful feedback! We're delighted to hear that you were pleased with our communication, timely delivery, and follow-up. Providing great service is our top priority, and we're glad everything met your expectations. If you need anything in the future, don't hesitate to reach out!

B
Brahim Abdellahi · 2 reviews · Experienced 2024-10-08 ·

My experience with Dainely was excellent

My experience with dainely was excellent honest people satisfied their customers I order Medium belt but wasn’t fit me they said they will send me large belt and I really appreciated it

Reply from Dainely™2024-10-09

Thank you so much for your kind feedback! We're thrilled to hear that your experience with Dainely has been excellent. Our goal is always to ensure our customers are satisfied, and we're glad we could help with the belt sizing. If you need anything else, don’t hesitate to reach out!

V
Vanessa Orock · 3 reviews · Experienced 2024-10-03 ·

Perfect belt helps me so much

Reply from Dainely™2024-10-04

Thank you for your wonderful feedback! We're so happy to hear that the belt is helping you so much. If you ever need anything or have any questions, feel free to reach out. We're always here to help!

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rnrunner · 1 review · Experienced 2024-10-03 ·

Is the Velcro Strong Enough?

If it helps me with my Stenosis then it will be a great product!

Reply from Dainely™2024-10-04

Thank you for sharing your thoughts! We truly hope the product provides the relief you're looking for with your stenosis. If you have any questions or need assistance while using it, feel free to reach out. We're here to help and ensure you get the best possible results!

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Lee B · 4 reviews · Experienced 2024-03-09 ·

I suffer with real sciatic pain

I suffer with real sciatic pain. I started using the belt some time ago and it has truly helped. I use it daily and have purchased a second belt.

Reply from Dainely™2024-10-02

Thank you so much for sharing your experience! We're thrilled to hear that the belt has helped with your sciatic pain and that you've found it useful enough to purchase a second one. Your feedback means a lot to us, and we’re happy to know that our product is making a positive difference in your daily life. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're always here to help!