Dainely™ (dainelylab.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 76% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-12.
Fast And Efficient Service Very knowledgeable and Helpful
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. If you ever need further assistance, feel free to reach out—we're always here to help!
Great product! I wear mine daily and it has been very helpful on my road to recovery. Excellent customer service and a quick response. I highly recommend the Dainely belt.
Thank you so much for your wonderful feedback! We're thrilled to hear that the Dainely belt has been helpful in your recovery and that you've had a positive experience with our customer service. Your recommendation means a lot to us!
After suffering sciatica pain for a couple of years I purchased a Dainely belt after wearing the belt for only 2 hours the pain was gone it was amazing the best thing I ever did now I wear it everyday for a few hours and am pain free I recommend the belt to anyone don’t suffer in pain try the belt for yourself
Thank you so much for sharing your experience! We're thrilled to hear the belt has helped you find relief from sciatica pain. Your recommendation means a lot, and we're glad you're feeling pain-free!
Great company to deal with I bought wrong size and they helped me out
Thank you so much for your kind feedback! We're glad to hear that we could assist you with the sizing issue and that you're happy with our service. If you ever need anything else, don’t hesitate to reach out!
We ordered the wrong size belt. They resolved the problem quickly and courteously .The quality of the belt is excellent.18
Thank you so much for your feedback! We're glad to hear that we could quickly resolve the issue with the belt size and that you're happy with the quality. If you ever need further assistance, feel free to reach out!
This company is amazing and has great customer service. We had an issue with our belt and they did everything possible to make our experience a comfortable one by replacing the belt. I can't thank you enough
Thank you so much for your kind words! We're truly glad that we could help make your experience a positive one and resolve the issue with your belt. Your satisfaction is our top priority, and we're happy we could assist you. If you need anything else, don’t hesitate to reach out. We're always here for you!
Excellent belt. I had a very nice experience with the belt. My pain was bad. Not getting better with anything. This belt did wonders.
Thank you for sharing your wonderful feedback! We're thrilled to hear that the belt has helped relieve your pain and provided you with a positive experience. It's always rewarding to know that our product has made a difference for you. If you ever need anything else, feel free to reach out. We're always here to help!
My wife has sciatica pain and was skeptical when I saw the ad for this belt but I decided to give it a try. My wife now swears by it as it does help relieve her sciatica pain. On a recent 10 hour flight to Japan she wore the belt and had no problems with any pain. Unfortunately the Velcro fastening system lost its gripping power but after contacting Dainely through its messaging support they have agreed to provide a replacement.
Thank you for sharing your experience! We're so glad to hear that the belt has been effective in relieving your wife's sciatica pain, especially during long flights. We appreciate your understanding regarding the Velcro issue and are happy we could assist with a replacement. If you have any further questions or need additional support, please don’t hesitate to reach out. Your satisfaction means a lot to us!
I have been very happy with my belt, It certainly has helped me and reduced my back pain. I have been using mine over the past 2 years satisfactorily.
Thank you so much for sharing your experience! We're thrilled to hear that the belt has been helping you and reducing your back pain over the past two years. Your satisfaction is our top priority, and it's great to know the belt continues to provide the support you need. If you ever have any questions or need further assistance, we're here for you!
I've seen their online ads for a while and was quite skeptical. The pain down my legs got so bad that I can't put on my socks or tie my shoe laces with out assistance. I was determine to not be loaded up with pain pills as my doctor recommended. I finally decide to try it when I saw their discounted price. It was amazing - works after wearing it a few hours a day for less than a week. It's easy to put on and take off and totally not noticeable under my clothes.
Thank you for sharing your experience! We’re thrilled to hear that our belt has made such a positive impact on your life. It’s great to know that you found relief without resorting to pain pills and that the belt is comfortable and discreet. Your feedback means a lot to us, and we’re so glad you gave it a try. If you ever need anything else, we’re here to help!
Thank you for your kind words! We're glad to hear that you had a positive experience with our customer service. If there's anything else we can assist you with, please don't hesitate to reach out.
I saw the advertisement via social media and was very interested in this product after seeing all the reviews on this I decided to place an order for one of these Dainely belts and mine was delivered this weekend gone and have to say I am very impressed with this Item indeed a very well made belt and dose exactly what it's supposed to do so that's why I've given this a well deserved 5 star rating.
Thank you so much for your 5-star review! We're delighted to hear that you’re impressed with your Dainely belt and that it’s living up to your expectations. Your kind words and support mean the world to us. If you have any questions or need further assistance, don’t hesitate to reach out. Thanks again for choosing Dainely!
This belt did take while to get here. Feels a a little better so far so good . Helps me while standing. Try it out.
Thank you for your feedback, and we sincerely apologize for the delay in your order and the inconvenience you've experienced. We can assist with your return. Please reply with your order number, and we’ll provide the return details right away. Thank you for your understanding.
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our customer service. If you need any further assistance, please don't hesitate to reach out.
Great communication throughout Fab customer service and support Highly recommend Thank you
Thank you for your kind words! We're delighted to hear that you had a positive experience with our customer service. Your recommendation means a lot to us. If you ever need anything else, we're here to help!
I used to have aching pain after I walk too long. With with Dainely Belt, I am able to walk long distance without any pain.
Thank you so much for sharing your experience! We're thrilled to hear that the Dainely Belt has made such a positive difference for you, allowing you to walk long distances without pain. Your feedback means a lot to us, and we're glad the belt is helping you stay active and comfortable. If you ever have any questions or need further assistance, please don't hesitate to reach out. Enjoy your walks!
I had placed an order, made the entire payment through Apple Pay. Now, It has been a day long (14th Aug) since the order is placed, but still no order confirmation nor acknowledgement. No order number, shipment, tracking or any such particulars have been given to me so far. I was hoping that as soon as I place the order I will get some kind of email acknowledgement. But none so far. Only what I still get are marketing emails every day. But, still I have now written an email. I am hoping that they will be able to trace the order, and acknowledge the issue. I have checked all possible email folder including Junk mail as well. Hence awaiting their response. Updating on 15th Aug: I have now received order acknowledge and order number. It is now mentioned in the email is that order will ship on 6 to 14 days. I will wait
Thank you for bringing this to our attention. It appears that the email address provided with your order was entered incorrectly which is why you did not receive the order confirmation. We corrected your email address and have resent the confirmation email to you. Please let us know if you have any further questions or need additional assistance.
I purchased a belt for my back 18/07/24 It did not help at all .I used their contact mail telling them... I also asked how to return belt. and claim refund under the guarantee .....a phone call and three e- mails... still no acknowledgement Their e-mail addresses ( 2) do not seem to work My confirmation order number was181990 ....I will try another e- mail or phone call today...... .Dainley have now contacted me by e-mail. 09/08/24. They offer me a 50% refund and tell me Iam welcome to keep the Belt. This offer is contingent to the deletion of my review on Trustpilot. They then inform me about returning the item ......I bear all expenses for postage,packing, labels etc .Though the item in question could have been worn for up to 60 days, it has to be returned in pristine condition in original packing As I have said elsewhere Iam 83 years old House bound and do not enjoy good health....this was supposed to be a hassle free purchase with an "Ironclad 60 day money back guarantee"Iam now left out of pocket with a" belt" which is of no earthly use to me.
We apologize for the inconvenience you've experienced. We understand your frustration and are here to help. We'll ensure your request is addressed promptly. We’re committed to resolving this for you as quickly as possible.
Do not buy this product. It did not help me and even tho it has a 60 day return policy you can not reach Daimler via phone or email. The phone number hangs up as soon as you connect and they don’t respond to emails
We're sorry to hear about your experience. We strive to provide excellent customer service. Please provide your order details so we can assist you further and resolve this issue promptly.
Dainely business has failed to reply. I've sent them messages via their website. One, there number doesn't work, nor does their email! I am asking for a refund, and all I hear is crickets. Their business is a complete scam! Do not waste your time, or money! Here is my Order #180853 confirmed & Trustpilot is also stating that you’re misusing there site & misleading customers. Your website should be able to contact your customers, but you use faulty phone numbers & useless message center on your website. Your business takes advantage of people in pain. You should be ashamed! In addition, they only contacted me after my one star review, offering me 50% and then later offered me 80%, but only after deleting my review, so ask yourself, if they advertise 100% money back guarantee why are they not standing by their product. They rely on "one time purchases" and don't refund when the product isn't working for one!
We sincerely apologize for any inconvenience caused. Please provide your order number and any additional details so we can resolve this issue promptly. Thank you for your patience, and we appreciate your understanding.
102 reviews matching