Dainely™ (dainelylab.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 76% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
W
Wendy · 1 review · Experienced 2024-09-28 ·
★★★★★
Making daily life tolerable!
I wear my si belt every day and it’s really the only thing I have found that makes getting through the day tolerable, it’s comfortable and fits well over my clothes, The customer service has been amazing as well!
Reply from Dainely™2024-09-30
Thank you for your amazing feedback!
We’re so happy to hear that your SI belt is providing you the comfort and support you need throughout the day. It’s also great to know that it fits well and is easy to wear over your clothes.
We’re equally pleased that our customer service has met your expectations—it’s always our goal to provide the best support possible.
If you ever need anything else, feel free to reach out. We're here to help!
J
Joe Garisto · 3 reviews · Experienced 2024-09-15 ·
★★★★★
The company was very helpful and…
The company was very helpful and responded to my request immrdiately
Reply from Dainely™2024-09-30
Thank you so much for your kind feedback!
We’re thrilled to hear that you found our team helpful and that we were able to respond to your request promptly. Your satisfaction is our top priority, and it’s great to know we met your expectations.
If you ever need further assistance, please don’t hesitate to reach out. We're always here to help!
Thank you for your feedback!
We're glad to hear you appreciated our prompt service!
J
Janet Ong · 1 review · Experienced 2024-05-16 ·
★★★★★
Neck Stretcher is Vital for ALL PEOPLE
I have a right neck issue/pain that will escalate to my head each time (since year Dec 2017). I always thought it was a pressure headache cause whenever I faced pressure, my neck & head would attack me (it affected my eye too)
This year, in May 2024, I had an MRI & I was diagnosed with CERVICAL SPONDYLOSIS.
I was told to see a physiotherapist, but unfortunately, there wasn't a machine that could stretch my neck in the facility. Of course, I could scout for other facilities with neck stretching machines but it's never free of charge.
I knew that neck extension was vital for people like me.
Now about Dainely's products. By chance, I've seen it on social media. Naturally, I was skeptical & it took me months to decide on a NECK STRETCHER item.
To be truthful, it was a MIRACLE. Whenever I felt the tinge of the attack/pain, I would grab to use it. After just a couple of minutes of stretching, it was instantaneously gone & I was all good for the rest of the day.
From Singapore
Reply from Dainely™2024-09-27
Thank you so much for sharing your experience!
We're thrilled to hear that the Dainely Neck Stretcher has made such a positive impact on your condition and helped provide relief. Your story is truly inspiring, and we're glad to have played a part in easing your pain.
Wishing you continued comfort and well-being!
B
Bj · 1 review · Experienced 2024-08-23 ·
★★★★★
Back saver
Super easy shopping and ordering with Dainley! Great customer service, fast shipping and quality product! The back saver belt runs a little big, so if you're close, size down to get better support!
Reply from Dainely™2024-09-25
Thank you for your kind words and helpful advice!
We're glad to hear you had a smooth shopping experience and that the Dainely belt is working well for you. We appreciate your feedback on sizing and are happy you found the right support.
If you need anything else, feel free to reach out!
My brother was struggling hard with sciatica pain from last few months, he took multiple treatments including physiotherapy, pain killers, doctor advise, exercise and different belts but still condition got worst. I was searching different websites to find the correct treatment. Then I got connected to Dainely.. the way they described the problem and how we can cure with help of Dainely belt, I was really impressed and advised my brother to try it. He is using Dainely belt from couple of weeks now and his pain is reducing day by day, he started to live normal life. He was very happy while telling me that now he can lift his daughter and play with her. Thanks to Dainely and team to make this remarkable product.
Reply from Dainely™2024-09-25
Thank you for sharing your brother's journey with us!
We're so glad to hear that the Dainely belt is helping him regain his quality of life and enjoy precious moments with his daughter. Stories like this inspire us to continue our mission of providing relief and support.
Wishing him continued progress and wellness!
K
Kelly Brennan · 1 review · Experienced 2024-09-09 ·
★★★★★
Great service and belt worked great.
Reply from Dainely™2024-09-24
Thank you so much for your feedback!
We're thrilled to hear that you're happy with both the service and the belt. It's great to know the belt is working well for you.
If you need anything else, feel free to reach out!
V
Vincent Tasker · 3 reviews · Experienced 2024-09-07 ·
★★★★★
If I could give zero I would… I…
If I could give zero I would… I purchased one of their belts and two weeks later I’m still waiting… they’ve taken the money but not sent me the product. I’ve tried texting, I’ve emailed them and tried the phone number but I cannot get a reply. I’m considering suing them for taking money under false pretence
Reply from Dainely™2024-09-22
We are sorry to hear about the difficulties you're experiencing, and we completely understand your frustration. To help resolve this as quickly as possible, could you please share your order details via email? This will allow us to investigate and provide you with an update right away.
We sincerely apologize for any inconvenience caused and are committed to ensuring that you receive your product promptly.
D
Doug · 1 review · Experienced 2024-09-21 ·
★★★★★
Customer service was helpful in…
Customer service was helpful in exchanging my belt from a size large to size medium. I can’t wait to try the belt and have lower back relief.
Reply from Dainely™2024-09-22
Thank you for your kind feedback!
We're glad to hear our customer service was able to assist you with the exchange. We’re confident the belt will provide the lower back relief you're looking for, and we can’t wait to hear how it works for you!
Feel free to reach out if you have any further questions or need assistance.
d
dave edwards · 8 reviews · Experienced 2024-09-20 ·
★★★★★
Excellent results from someone who…The Dainley belt suitable for lower back pain and sciatica
Excellent results from someone who suffered from sciatica for several months. The company communication is good too
The product is of a good quality standard that has given me a good quality of life back!
Reply from Dainely™2024-09-21
Thank you so much for your kind feedback!
We're thrilled to hear that the belt has helped improve your quality of life and that you've experienced relief from sciatica. It's great to know that our communication and product quality met your expectations.
If you ever need anything, feel free to reach out!
Dainely belt - Excellent product, I felt an improvement already in the first days of using the belt.
Reply from Dainely™2024-09-21
Thank you for sharing your experience!
We're thrilled to hear that you felt an improvement in just the first few days. It’s great to know the Dainely belt is helping. If you ever need any assistance, feel free to reach out!
S
Susan Glassford · 1 review · Experienced 2024-09-20 ·
★★★★★
I found the belt helped my back
Reply from Dainely™2024-09-21
Thank you for sharing your feedback! We're so glad to hear that the belt has been helpful for your back. If you need anything else or have further questions, feel free to reach out!
Do not buy from this company. First of all the item came from China and now they money back guarantee can’t get them to answer tried sending email it comes back undeliverable sent messages on the website no response and tried the phone number it doesn’t work. Then I read that they won’t pay for return and if it doesn’t get to them they won’t refund
Reply from Dainely™2024-09-21
We apologize for the frustrating experience you've had. We take your concerns seriously and want to make things right. Please provide your order details via email, and we will assist you in resolving this matter. Rest assured, we stand by our money-back guarantee and will work with you to ensure a smooth return and refund process.
Thank you for your patience, and we look forward to resolving this for you.
Very good product, bought their belt and I love it, top rating from me
Reply from Dainely™2024-09-21
Thank you for your wonderful feedback! We're so happy to hear that you love the belt. Your top rating means a lot to us!
If you need anything, don't hesitate to reach out.
F
FRANCOIS · 4 reviews · Experienced 2024-09-07 ·
★★★★★
I bought the Dainely belt cos I suffer…
I bought the Dainely belt cos I suffer from back pain and after using the belt I felt relief in my back and could walk better I couldn't believe how fast it worked ☺️
Reply from Dainely™2024-09-18
Thank you for your wonderful feedback!
We're so happy to hear that the Dainely belt provided quick relief and helped improve your mobility. It's always great to know our product is making a difference. If you need any further assistance, feel free to reach out. We're here for you! 😊
My spinal pain at the lowest side was painful when I moved my body as the pain was not something small but I had to stand still at that moment. Also while sleeping at night hen I moved on the bed I felt this pain like a shock. I had applied many types of oils and balms but it was just not enough so I got these belts and this stopped the pain. This is the best thing I had in my life.
Reply from Dainely™2024-09-18
Thank you so much for sharing your experience!
We're thrilled to hear that the belt has made such a positive difference in managing your spinal pain. It's wonderful to know that it’s brought you the relief you were looking for. If you ever need anything else, don’t hesitate to reach out – we’re here to help! Wishing you continued comfort and relief.
M
Maruf · 1 review · Experienced 2024-09-15 ·
★★★★★
Great product
Great product. It really helps easing the back pain. Belt is comfortable to wear.
Reply from Dainely™2024-09-17
Thank you for your kind feedback!
We're so glad to hear the belt is helping ease your back pain and that you find it comfortable to wear. Your satisfaction means a lot to us!
T
Tony Wilson · 6 reviews · Experienced 2024-09-13 ·
★★★★★
Dainely belt.
I've never written a review like this but I swear by everything I say,seconds after putting on the belt I felt immediate relief after years of pain,I can't recommend this belt highly enough,on top of that it's extremely comfortable to wear,if you have sciatica or lower back pain please purchase this belt.
Reply from Dainely™2024-09-14
Thank you so much for your incredible feedback!
We're thrilled to hear that our belt brought you immediate relief after years of pain. It's wonderful to know that you're finding it comfortable and effective. We truly appreciate your recommendation and are so glad to have made a difference in your journey to relief.
If you ever need anything, we're here for you!
S
Shane Quinn · 1 review · Experienced 2024-09-13 ·
★★★★★
Great customer service
Great customer service. :-)
Reply from Dainely™2024-09-14
Thank you for your kind feedback!
We're glad to hear that you had a positive experience with our customer service. We're always here to help and ensure you have the best experience possible. If you need anything else, don't hesitate to reach out!
D
Debbie K · 1 review · Experienced 2024-08-28 ·
★★★★★
I received my Dainely belt
I received my Dainely belt! I appreciated having a tracking # so I knew a timeline for shipping. I realized I ordered the wrong size. Loved the feel and make of the belt. I emailed the returns department and they are working to get me the size I needed. Quick response with communication for the return.
Reply from Dainely™2024-09-12
Thank you so much for your feedback!
We're glad to hear you loved the feel and quality of the Dainely belt. We're happy to help you with the size exchange and ensure you get the perfect fit. If you need any further assistance, feel free to reach out. We're here to help!