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Media & Publishing

Dan.com

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200 reviews

3.2200 reviews
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About Dan.com

Data updated
Website
dan.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
1 review
Replies to negative
99% (84/85)
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About this business

Introducing a new chapter in domains. Dan.com is a domain marketplace that connects buyers & sellers of unused domains.

Written by the business, not verified by us.

Is Dan.com legit?

Dan.com (dan.com) has a 3.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 42% give 1 star; The business has replied to 99% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-29.

What people say

Very smooth experience

Very smooth experience - thank you!

Reply from Dan.com2024-07-05

Hello R Peck, Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer. With much appreciation, -JM

They are thieves

They are thieves, they steal domains to resell them at a high price and extort money from you. Criminals

Reply from Dan.com2024-07-05

Hello CDM NORD, Thank you for your feedback and for the opportunity to clarify that we are a domain name marketplace and that it is our customers that list their own domain names for sale. We hope this information helps and we appreciate the opportunity to clarify. My thanks, JM

we are the legit owners of a domain and…

we are the legit owners of a domain and this company tries to sell domain very similar to ours. This means to be partner of scammers.

Reply from Dan.com2024-07-01

Hello Topesio66, Thank you for your feedback and we are sorry to hear of the frustrations you have encountered. We would like to help and do have policies regarding Trademark infringement. I have included the link below for access to our resources for information around that. https://www.godaddy.com/legal/agreements/trademark-copyright-infringement My thanks, JM

this company steals domains

this company steals domains. stay away!

Reply from Dan.com2024-06-28

Hello sjkh, Thank you for your feedback and for the opportunity that we don't own domain names, our customers that create accounts own domain names that they wish to list for sale. As a domain marketplace we help to facilitate the transfer of funds and domains between parties. I hope this information helps and we appreciate you sharing so that we could elaborate more on what we do as a business. My thanks, JM

Unfair Negotiation, Price Change After Payment, Refusal to Transfer Domain

I am writing to bring to your attention to several issues I have encountered with a recent transaction facilitated through Dan.com. Unfair Negotiation Tactics: The seller changed the agreed-upon price multiple times after initial acceptance and payment, which I believe is a violation of fair negotiation practices and your Terms of Use, specifically Section 5.3.11, which prohibits "false or deceptive language." After I made the payment, the seller refused to complete the transaction, that the price would be higher. I believe the seller's actions and the handling of this transaction may have violated your Terms of Use. Specifically, the seller's actions constitute "false, abusive or fraudulent activity" as outlined in Section 5.3.12 of your Terms of Use. Furthermore, the seller's messages to the Dan.com team, which contradict my (Buyer's) understanding and agreements, suggest potential deceptive practices. For instance, the seller's request to cancel the transaction due to a "technical glitch" and their claim of a misunderstanding about the price agreement are inconsistent with our separate correspondence. Dan.com customer service was unwilling or unable to support the buyer in this transaction. Though they were willing to refund the initial payment, it was not the remedy that aligned with fair negotiation nor the so-called legally binding agreement. Edit 7/8/24: I have attempted to provide additional information, per the commented request, but Trustpilot has told me the needed link expired after just 3 days from my initial post and cannot be re-opened. I am still seeking a resolution from Dan.com.

Reply from Dan.com2024-06-24

Hello Danny , Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information. My thanks, JM

Godaddy.com and Dan.com are driven by unethical principals

What do you call an unethical company whose goal is to not serve its customers and rather are driven by greed and money? Dan.com & godaddy.com Godaddy and its affiliates are nothing but crooked organization who wants to cheat and fraud its customers. They do not care about their customers and are not in business to serve with integrity. Do not do business with Godaddy.com and its affiliates.

Reply from Dan.com2024-06-24

Hello Ray, Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information. My thanks, JM

Sold a few domains through Dan

Sold a few domains through Dan, but my last sale after 20 days is still pending. Has been transferred to the new owner long time ago but DAN still has to verify with afternic. Both of them are under the Godaddy umbrella so I wonder what the delay is. Have pulled all my domains from them. Going to sell them through another broker or directly as I have done in the past. A three star rating as I did not have issues in the past, but now they pass on the buck to someone else

Reply from Dan.com2024-06-20

Hello Mko, Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information. My thanks, JM

Dangerous

Dangerous, nasty pieces of work. Infiltrating personal messages and tagging themselves on to it. You could literally be saying privately someone has died, push send and the message goes through with tagged on, "Song.com Domains for $$$$$" Disgusting cesspits of human beings. If you try and delete, you have to delete the whole conversation. This kind of intrusion in the UK would see folk knocking on doors. When i complained, they said sends us the convo.....so you scammers?.....You have a great day now.

Reply from Dan.com2024-06-18

Hello Andrew, Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information. My thanks, JM

Best company of its kind

Best company of its kind. There is not any company like Dan.com as of today. Here are some of the things that I like about dan.com: 1. Payment on time 2. High quality traffic 3. Integrated with Afternic, so you are in front of 40+ million visitors 4. High quality customer service 5. Sleek and intuitive UX dashboard 6. Reliable and high speed website 7. High probability of sales if you have some high value domain names

Reply from Dan.com2024-06-18

Hello Виктория Щербак, We are glad to hear that you have had such great support from us and we look forward to helping again in the future My many thanks, -JM

Best company of its kind

Best company of its kind. There is not any company like Dan.com as of today. Here are some of the things that I like about dan.com: 1. Payment on time 2. High quality traffic 3. Integrated with Afternic, so you are in front of 40+ million visitors 4. High quality customer service 5. Sleek and intuitive UX dashboard 6. Reliable and high speed website 7. High probability of sales if you have some high value domain names

Reply from Dan.com2024-06-17

Hello Reza, We are glad to hear that you have had such great support from us and we look forward to helping again in the future My many thanks, -JM

Very good LPG Service

Very prompt and efficient service

Reply from Dan.com2024-06-14

Hello Shanta, Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer. With much appreciation, -JM

Never do business if: time-critical, love your money

Never, ever, ever engage with purchasing anything through Dan.com and Godaddy. A week ago, we've purchased domain name and wired payment little over $8k. Week went by, and earlier today, we were informed that domain is not owned by seller anymore AND they can't locate our payment. Ridiculous thing here is that domain is listed on DAN.com now for $5k. After few email exchanges, they've told us that first payment will be refunded, but we need to make a purchase, again. So at that point, they're holding $8k. Asking that we get in touch with seller directly since this domain is crucial for our deadline (we were fooled by Trustpilot reviews that transfer should be quick), they've denied - privacy laws, concerns and whatsoever. Okay, let's make another purchase. After we wired another $5k to them, we were just informed "Our finance and transfer team is out of the office and we can't do a THING before Monday". Our project deadline is 6/9 (Sunday). What happened? Dan is effectively holding over $13k of our money in their possession, not giving us domain name, and we now need to make ANOTHER purchase, directly with seller. I advise you, DO NOT ENGAGE IN DOING BUSINESS WITH DAN.COM, GODADDY.COM OR ANY OF THEIR SUBSIDIARIES.

Reply from Dan.com2024-06-14

Hello Corey, Thank you for your feedback and I am sorry to hear of the experience you have encountered and we appreciate the opportunity to look into this further and assist. My thanks, JM

BUYERS/RENTERS BEWARE

BUYERS/RENTERS BEWARE! The Dan.com company must be a fraudulent operation and they’re using “TrustPilot” illegally on their website. They are trying to sell/lease the domain “boothdoorpetsdeliveryservice.com” which was used fraudulently in October 2023 to scam me out of $500+ to ship 2 Siamese kittens. This shipping company was associated with a scam kitten website that stole $1000 from me on false pretenses thinking I had purchased 2 Siamese kittens. The whole sham operation (kitten sale and shipping) was a major scam!! DON’T TRUST DAN.COM

Reply from Dan.com2024-06-14

Hello Michelle , Thank you for your feedback and I am sorry to hear experience you have encountered. We take abuse very seriously and appreciate your efforts to make this known. Suspected abuse can be reported through our Spam Abuse Complaint Center at the address provided below: https://supportcenter.godaddy.com/AbuseReport My thanks,

Cycle Solutions rep tarnished by courier partnership

I ordered an e mountain bike via the cycle to work scheme. Cycle Solutions kept in touch throughout the ordering process to delivery. Could not have been more helpful. Delivery was the problem. Unfortunately CS have chosen to use TNT as their courier. It took one week to transport the bike from Wales to Scotland with delivery to wrong depots etc. I won’t elaborate how useless TNT are as a logistics outfit. Suffice to say they are dire. I have marked down one star for this reason. CS I urge you to sever ties with TNT. They are the reason for the majority of your negative reviews. You deserve to partner with a better courier.

Reply from Dan.com2024-06-14

Hello Gareth , Thank you for your feedback. I believe this review was intended to be posted elsewhere and want to ensure we can help where possible. We are a Domain Name Marketplace and not "TNT" mentioned in the review. I have sent a follow up email through Trustpilot so that we may look into this further. My thanks, JM

This site danger

This site danger, his stole my money 450.987. Please don't touch here.

Reply from Dan.com2024-06-14

Hello Georgiy , Thank you for your feedback. I believe this review was intended to be posted elsewhere and want to ensure we can help where possible. I have sent a follow up email through Trustpilot so that we may look into this further. My thanks, JM

We have been using DAN for years to buy…

We have been using DAN for years to buy and also sell domain names. Legitimate marketplace. Top-notch support and great UX. Recommend to anyone. We know dozens of others who also use DAN regularly. If you are looking to buy a domain then DAN is one of the best platforms to use, If not, The Best.

Reply from Dan.com2024-06-14

Hello Alex, Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer. With much appreciation, -JM

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