Data Axle USA (dataaxleusa.com) has a 4.2 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 83% of negative reviews. Last updated 2026-08-10.
The service and response to questions was good. One problem was sometimes it took extra time to get answers. Pricing for data brokers is high.
Reply from Data Axle USA2025-10-27
Hello Arthur,
Thank you for the honest feedback.
We are glad to hear that you were satisfied with our service and response to your questions.
Our team works diligently to ensure timely and accurate responses, but we apologize if there were any delays in addressing your concern.
As for pricing, we strive to provide competitive rates while also maintaining the quality of our data brokerage services.
However, we appreciate your input and will continue working on improving our pricing structure.
Thank you for choosing Data Axle USA!
Hi Chris,
Thank you for your positive feedback.
We are pleased to hear that you found our services easy to use and that our pricing met your expectations.
At Data Axle USA, we value simplicity and affordability in our solutions, so we are glad to know that it resonated with you.
We hope to continue providing the same level of convenience and competitive pricing in all of our services.
Thank you again for choosing Data Axle USA!
This is our second time working with Data Axl. Mandy was super responsive and got us connected to the team right away. Great job!
Reply from Data Axle USA2025-10-27
Thank you so much Giovanna for choosing Data Axle USA once again for your needs.
We are delighted to hear that Mandy's responsiveness and efficiency has made your experience with us a great one.
Our team is always ready to go above and beyond to provide our customers with excellent service.
We appreciate your kind words and look forward to assisting you in the future!
Everyone I worked with was nice and very responsive.
Reply from Data Axle USA2025-10-20
Thank you for your kind words, BBFE.
We are pleased to hear that our team members were able to provide excellent service and quick responses.
At Data Axle USA, we prioritize customer satisfaction and strive to make every interaction a positive one.
Your feedback is greatly appreciated and we look forward to continuing to work with you in the future!
Sylvia is amazing, she is always quick to respond and answers any and all questions I had. Even when wanting to change things.
The data and the price, is unbeatable!
Highly recommend!
Reply from Data Axle USA2025-10-20
Hi Krissy,
Thank you so much for your kind words about our team member Sylvia.
We are thrilled to hear that she provided exceptional customer service and was able to assist with any questions or changes you had.
At Data Axle USA, we pride ourselves on providing unbeatable data and prices to our customers.
Thank you for recommending us and we look forward to working with you again in the future!
The team at Data Axle are always amazing and quick to help us with mailings and data collection for our business!
Reply from Data Axle USA2025-10-17
Thank you for your kind words, Charles!
Our team at Data Axle USA takes pride in providing quick and reliable assistance for our clients' mailings and data collection needs.
We appreciate your business and look forward to continuing to support your company's success. Let us know if there is anything else we can do for you.
Thanks again!
Stale data.
Nothing like calling companies and getting a ton of 'oh they haven't worked here for a long time.' Not last week, last month, last year ... but things like, "Yeah, they haven't been here in a long time ... maybe more than 5 years ago?"
List data needs to have an expiration date if it can't be verified. Unimpressed. Blocked their rep and moved on with my life. Better luck with Apollo.
Reply from Data Axle USA2025-10-17
Hello there,
Thank you for taking the time to share your experience with our company.
We are sorry to hear that you did not have a positive experience with our list data and we understand how frustrating it can be to receive outdated information.
Your feedback is valuable to us and we will definitely take it into consideration when updating our database.
We apologize for any inconvenience this may have caused and wish you the best of luck in your endeavors with Apollo.
Thank you again for your review.
Cris was very helpful, but we did have one issue. Client took a very long time.
Reply from Data Axle USA2025-10-16
Hi Jennifer,
Thank you for sharing your experience with Cris and our team.
We're glad to hear that Cris was helpful in resolving the issue. We apologize for any inconvenience caused by a longer wait time from the client's end.
Our team always strives to provide efficient and timely services, but sometimes external factors can impact our timelines.
Rest assured that we will continue to work on improving our process and communication with clients to minimize any future delays.
Thank you for your valuable feedback!
An excellent product! A ton of filters and a fantastic way to build a sales prospecting list.
Reply from Data Axle USA2025-10-16
Thank you for your glowing review, Garrin.
We are delighted to hear that our product has met your expectations and helped you build a quality sales prospecting list.
Our team at Data Axle USA works tirelessly to provide effective solutions for businesses like yours, and we appreciate your support.
If there is anything else we can do to assist you in the future, please don't hesitate to reach out - it would be our pleasure to help.
J
JAMES JONES · 1 review · Verified · Experienced 2025-10-07 ·
★★★★★
very professional
Easy, and Friendly service.Shawn is amzaning.
Reply from Data Axle USA2025-10-15
Thank you for your kind words, James.
We are glad that you found our service easy and friendly - that is always our goal! And we couldn't agree more about Sean - he truly is amazing at what he does.
We appreciate your support and hope to continue providing top-notch service to all of our customers here at Data Axle USA.
Have a great day!
We appreciated the timely correspondence and fantastic client service. They walked us through the process and assisted in selecting the appropriate audience for our marketing campaigns.
Reply from Data Axle USA2025-10-15
Hello M Fresques,
Thank you for your positive review of our services at Data Axle USA.
We are committed to providing timely and excellent customer service to all of our clients, and we're glad that you had a great experience working with us.
Our team is always here to assist in any way possible and ensure that you have a successful marketing campaign.
Thank you for choosing Data Axle USA - we look forward to continuing to work with you!
A
Andre Beckford · 3 reviews · Experienced 2025-10-09 ·
★★★★★
Worst Company Ever
This company data axle is the worst company ever. They have no idea what they are doing. They sell you a lie about their local result growth package and how it can generate you leads and get more customers calling your business. Their software supposedly can track calls that come in from your landing page, I haven't received any calls pertaining to my business yet. They charge you $900 to generate an A.I. generated landing page that has false information about your business. My business is about appliance repair and they made a website about plumbing. They fixed this after I sent multiple emails to them. They have charged me another $900 today after I've explained to them that I wanted to cancel the marketing campaign. I would like to bring attention Ann McKenna the Sr. Sales & Marketing Partner for data axle or sales genie, and Colleen Arnold. I have emails from Ann McKenna stating she would cancel the contract and not charge me another $900 if I was unhappy and didn't receive any results. I am obviously frustrated with their service and inconsistencies. They seem to be about your money and are unable to give straight answers. Don't believe anything these people say. They are big time SCAMMERS!!!
Reply from Data Axle USA2025-10-13
Hello Andre,
Thank you for bringing this issue to our attention.
We are sorry to hear that your experience with our Local Result Growth Package has not met your expectations.
Our team is dedicated to providing accurate and effective marketing solutions for businesses of all types, but it seems like we have fallen short in your case.
We apologize for any confusion or inconvenience caused by the miscommunication about your business's services on the landing page.
Please know that we take these concerns seriously and will do everything in our power to make things right for you. If there is anything else we can do to improve your experience, please do not hesitate to reach out.
Thank you for giving us the opportunity to address this matter.
B
Brian · 2 reviews · Verified · Experienced 2025-09-28 ·
★★★★★
Rod - Great Experience AGAIN, Thx Rod
Rod made my experience great - again! Helped me understand codes, marketing, and put together accurate lists for me. Highly recommend.
Reply from Data Axle USA2025-10-11
Thank you Brian for choosing Data Axle USA and taking the time to leave such a positive review!
We are pleased that Rod was able to provide you with an exceptional experience by helping you understand codes and marketing, as well as putting together accurate lists for your needs.
Our team is always ready to assist our customers in any way we can.
Cheers to many more successful collaborations!
M
ML · 1 review · Verified · Experienced 2025-10-01 ·
★★★★★
Data List
I was in need of a lead list that was verified and ready for sending. Data Axle made the process very easy and convenient! I definitely recommend them for anyone in need of accurate data.
Reply from Data Axle USA2025-10-09
Hello ML,
Thank you for choosing Data Axle to help with your lead list needs.
We are thrilled to hear that our services were convenient and effective for you.
Your recommendation means a lot to us and we hope to continue providing accurate data for all your future business endeavors.
Thank you for taking the time to leave this wonderful review!
I have dealt with these folks going back over 50 years. Yes, 50. They really come through when you need it, now more than ever!
Reply from Data Axle USA2025-10-11
Hi Craig,
We are absolutely honored to have been serving you for over 50 years!
Thank you so much for your loyalty and trust in Data Axle USA. We always strive to go above and beyond for our customers, especially during these difficult times.
Your support means the world to us and we look forward to continuing our partnership with you for many more years.
Thanks again for taking the time to leave this kind review.
Katie was excellent with her follow up and insuring I was able to secure exactly what I needed
Reply from Data Axle USA2025-10-11
Hi Bill,
Thank you for choosing Data Axle USA and for taking the time to leave a review.
We are thrilled that Rod and Katie were able to provide you with excellent service and make your experience great once again.
Our team takes pride in ensuring our customers get exactly what they need from us.
Thank you for your support!
Hi Lad,
Thank you for your kind words.
We are thrilled to hear that our services were quick and easy for you! Our team works hard to ensure a smooth and efficient experience for our customers, so it's great to know we hit the mark with you.
Thanks again for choosing Data Axle USA, we appreciate your business!
The team made it easy to get the data I was really looking for. After some discussion on my specific use case, they provided a comprehensive dataset that gets me started on my project. Round two is coming soon...
Reply from Data Axle USA2025-10-09
Dear Lars,
Thank you for choosing Data Axle USA for your data needs.
We pride ourselves on providing excellent customer service and delivering accurate and comprehensive datasets to our valued clients.
We are glad that we were able to provide the specific data you needed for your project and look forward to working with you again in round two. Our team is always here to assist you with any further requests or inquiries.
Thank you for sharing your positive experience with us!
I have been taken in charge by Sylvia helping me finding the best criteria and giving the support needed. She is a professional delivering high service level.
Reply from Data Axle USA2025-10-09
Thank you for your review, Smail.
We are glad to hear that Sylvia provided you with the support and guidance needed.
Our team at Data Axle USA prides itself on delivering high-quality service, and we will make sure to pass along your kind words to Sylvia.
We appreciate your feedback and look forward to continuing to provide excellent service in the future.
Thank you for choosing Data Axle USA!
S
Stephen De Jong · 1 review · Verified · Experienced 2025-10-06 ·
★★★★★
Thank you
you guys were very efficient in answering all of my questions.
Reply from Data Axle USA2025-10-08
Hello Stephen,
Thank you for taking the time to share your positive experience with Data Axle USA.
We pride ourselves on providing efficient and helpful customer service, so we are glad to hear that we were able to answer all of your questions.
If there is anything else we can assist you with in the future, please don't hesitate to reach out to us again.
Your satisfaction is our top priority!
