Data Axle USA (dataaxleusa.com) has a 4.2 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 83% of negative reviews. Last updated 2026-08-10.
What people say
J
Joseph Yang · 1 review · Experienced 2026-06-14 ·
★★★★★
I worked with them on educational data…
I worked with them on educational data and the inaccuracy rate was about 80 to 90%. Not to mention they charged much more than other companies that specialize in K-12. They get three stars for their customer service though which was excellent and they did give me a refund on the data eventually.
I was new to the market and didn't realize just how much more they were charging in comparison. I would have no problem with the price though if it was accurate but many parents wouldn't even have kids at an astonishing rate.
M
Manuel Conde Simba · 1 review · Experienced 2025-04-27 ·
★★★★★
“I purchased address lists from Data…
“I purchased address lists from Data Axle USA and had a terrible experience. Most of the addresses were false; the majority of the emails bounced back. I wasted time and money printing, buying supplies, and paying for mailing, only for everything to be returned. When I complained, I was given a new list, but instead of company emails, they sent me personal Gmail addresses. I paid for company contacts, not personal emails. Now they refuse to refund me and only offer more questionable addresses. This is a misleading company, and I do not recommend it to anyone. I had contact with a representative named Dave, but the problem was not resolved.
Reply from Data Axle USA2026-05-11
Thank you for sharing your experience. We’re very sorry to hear about the issues you encountered with the address and email data, as well as the frustration and added costs this caused for your business.
We understand how disappointing it must have been to invest time and resources into a campaign that did not deliver the expected results. Your concerns regarding bounced emails, data accuracy, and the replacement list you received are being taken seriously. We also regret that you feel your concerns were not fully resolved after working with our team.
Providing reliable data and responsive support is extremely important to us, and we sincerely apologize that your experience did not reflect that standard. We would appreciate the opportunity to review your account and the lists provided in more detail to better understand what occurred and determine the appropriate next steps.
Thank you again for bringing this to our attention.
K
Kelly Gradowski · 2 reviews · Experienced 2026-03-17 ·
★★★★★
From the time I joined the company as a…
From the time I joined the company as a customer I had nothing but trouble with my account. A representative had to "fix" my account. Then when I tried to send out my email leads, I kept getting emails from the marketing department saying there was an error with my company name, which is Kelly Gradowski Independent Insurance Agent. I had to resend it five times. I am so frustrated at this point because obviously the marketing department are a bunch of idiots. I paid a lot of money to this company, and for what, aggravation. I will be closing my account in April when my contract is up and will handle my own marketing. Probable will cost me less.
B
Ben Styles · 4 reviews · Experienced 2026-01-29 ·
★★★★★
Looked into working for this company
Looked into working for this company. Went through the steps and have now had to pay a fair bit of money, company requires a crypto wallet and requires regular payments as an agent. I am now being told the only way to get any money back is to pay even more as it is required to finish the task to get money out.
Has been going on for a few weeks now.
Bit confused as I have emailed and chatted on your website and been told that it's not your problem.
Reply from Data Axle USA2026-02-09
Hello Ben,
Thank you for considering working with Salesgenie.
We apologize for any inconvenience or confusion regarding the payment process and crypto wallet requirement.
Our team is here to assist you every step of the way and ensure that your experience is positive. Please reach out to us directly so we can address this issue and find a solution together.
We value your feedback and will use it as an opportunity to improve our processes in the future.
Thank you again for taking the time to share your experience with us.
A
Ann Stewart · 1 review · Experienced 2026-01-14 ·
★★★★★
BEWARE - THINGS ARE NOT TRANSPARENT…
After spending over 4 hours working for this company, I found out that I am required to open a crypto account and that I need to TRANSFER money to this company. I joined this to earn money not to pay money and the training is very, very poor and customer service is non-existent. Every time I contacted them, they just told me to go the person who referred me who was useless and was actually making commission on everything I was doing and I ended up earning absolutely nothing. A very negative and disappointing experience. Customer support is NON-EXISTENT.
Reply from Data Axle USA2026-01-14
Hello Ann,
We are sorry to hear about your negative experience with Data Axle USA.
We take all customer feedback seriously and strive to ensure that our employees provide accurate and helpful information at all times.
We apologize for any confusion regarding the crypto account requirements, as this is not a standard practice within our company.
Please reach out to us directly and we will do our best to resolve this issue and provide you with the support you deserve.
Thank you for bringing this matter to our attention.
Hi Jessica,
We are thrilled to hear that our services have been able to bring excitement and challenge into your work.
It's always a pleasure for us to see our customers succeed in their endeavors with the help of Data Axle USA.
Thank you for taking the time to leave us this review, we truly appreciate it!
We look forward to continuing to provide you with valuable resources and support.
Be aware guys it’s big scam after 25 question one each product they will ask big big amount of money till 33 they will reach to $4000 per product till 40 products they will ripped $nearly $30,000 from your account be aware I lost my money please I swear to my god. I hope you guys will not do it.
Reply from Data Axle USA2025-12-17
Hi Ravneet,
We are sorry to hear about your negative experience with our services. At Data Axle USA, our goal is always to provide fair and transparent pricing for all of our customers.
We will definitely look into this issue and make sure that it does not happen again in the future. Please reach out to us directly so we can assist you further.
Thank you for bringing this to our attention.
I have been using this company for a dozen years. They gave me a list that was at least ten years old. When I noticed it and asked them to check it they claimed they couldn’t get the updated list and sand they can only refund me which was the worst customer I have ever experienced which was so disappointing
Reply from Data Axle USA2025-12-17
Hello Julie,
Thank you for your review and we are disappointed to hear that your experience with us was not up to our usual high standards.
We apologize for any inconvenience caused by the outdated list and we have taken immediate action to ensure this does not happen again in the future.
We truly value your loyalty as a customer of 12 years. Please reach out to our team directly so we can make things right for you.
Thank you again for bringing this issue to our attention.
Katie went out of her way to assist me as my technical skills are somewhat limited. She was excellent
Reply from Data Axle USA2025-12-01
Thank you for your kind words, AL.
At Data Axle USA, we strive to provide exceptional customer service and our team is always willing to go above and beyond to assist our valued clients, like yourself.
We are glad Katie was able to help you with your technical needs and we appreciate your feedback.
Please do not hesitate to reach out if you need any further assistance in the future.
Corey was quick, to the point, which is appreciated.
Reply from Data Axle USA2025-12-01
Hi Dave,
Thank you for taking the time to leave a review about your experience with Corey at Data Axle USA.
We are glad that he was able to assist you efficiently and effectively. At Data Axle, we strive to provide quick and valuable service to all our customers, so it's great to hear that Corey met your expectations.
Thank you again for sharing your feedback with us!
I have been working with Terri for over a decade and she is my first call whenever a client has a special request for a list. The lists are consistently strong; the timing is quick and I always feel appreciated as a client.
Reply from Data Axle USA2025-12-01
Dear Plexus Communications,
Thank you so much for taking the time to leave such a positive review about your experience with Terri and Data Axle USA.
We always strive to provide our clients with high-quality lists in a timely manner, and we are thrilled to know that we have consistently met your expectations over the past decade.
Your loyalty as a client is truly appreciated, and we will continue to go above and beyond for all of your special requests.
Thank you again for choosing Data Axle USA!
Hello Hank,
Thank you for taking the time to provide your feedback.
We apologize that our service did not meet your expectations and we are sorry for any inconvenience this may have caused.
Our team is currently looking into this issue and will make sure to take necessary steps to rectify it as soon as possible. In the meantime, please reach out to our customer support team with your order details so we can assist you further with a resolution.
Your satisfaction is important to us and we hope to have the opportunity to make things right.
Mike was patient and professional while I navigated the purchasing process internally. I hope the data will not disappoint but so far so good!
Reply from Data Axle USA2025-11-25
Hello Luke,
Thank you for taking the time to leave a review!
We understand that navigating any purchasing process can be quite daunting, and we are glad to hear that Mike was able to provide you with patient and professional assistance.
Our team works hard to ensure that our customers have a smooth and satisfactory experience.
We hope the data meets your expectations, but please don't hesitate to reach out if there is anything else we can do for you.
Thank you again for choosing Data Axle USA!
Thank you for the kind words, Jim!
Our team at Data Axle takes great pride in paying careful attention to detail and ensuring that our clients receive accurate and high-quality data.
We are happy to hear that this is reflected in your experience with Salesgenie. Your satisfaction is our top priority, and we look forward to continuing to provide top-notch service.
We appreciate your feedback and thank you for choosing Salesgenie!
Provoided accurate data in the specific area we request
Reply from Data Axle USA2025-11-20
Hi Steven,
Thank you for your kind words!
We are glad to know that our services have been helpful in providing accurate data for your specific needs.
Your satisfaction is always our top priority and we strive to continuously deliver the best results.
Thank you for choosing Data Axle USA as your trusted data provider and please don't hesitate to reach out if there's anything else we can assist you with.
Have a great day ahead!
The quality of the email addresses far surpassed my expectations. WELL DONE!
Reply from Data Axle USA2025-11-20
Thank you for your kind words, Roger!
We take pride in providing our customers with the highest quality email addresses and we are thrilled that they exceeded your expectations.
Our team at Data Axle USA works hard to ensure that every customer receives accurate and up-to-date data.
Your feedback is greatly appreciated, and we look forward to continuing to exceed your expectations in the future.
I had an excellent experience with Data Axle USA. The team was very professional, helpful, and quick to respond. They guided me through the process with patience and clarity, which made everything easy for me. I truly appreciate the support I received and I highly recommend their service
Reply from Data Axle USA2025-11-19
Hello Elismar,
Thank you for your wonderful review and for choosing Data Axle USA.
We are delighted to hear that our team provided excellent service and made the process easy for you.
Our goal is to always provide top-notch support to our customers, so we greatly appreciate your recommendation.
Thank you again for trusting us with your data needs!
Amanda Berndt was professional, knowledgeable, and kind.
Reply from Data Axle USA2025-11-18
Hi Dean,
Thank you for your kind words about our team member Amanda Berndt.
We are proud to have her on our team and we appreciate you taking the time to recognize her professionalism, knowledge, and kindness.
At Data Axle USA, we strive to provide excellent service and it is always encouraging to hear when we have met or exceeded our customers' expectations.
Thanks again for your review!
The rep I dealt with was very helpful and generated a list that met my businesses needs. Very pleased with their services.
Reply from Data Axle USA2025-11-17
Thank you for your kind words, David.
Our team at Data Axle USA is dedicated to providing excellent service and we are delighted to hear that our representative was helpful in generating a list that met your business needs.
We truly appreciate your feedback and we look forward to assisting you again in the future.
Thank you for choosing Data Axle USA!
I’ve used similar platforms and this one just isn’t as easy to use. For example if I am searching a specific company I can be missing something as simple as, inc, and it seems to not recognize anything whatsoever ever. You would expect to at least give suggestions or pull up all similar companies. Not to mention the amount of contact info such email and phone numbers are extremely limited compared to other platforms I’ve used.
Reply from Data Axle USA2025-11-17
Hi Gary,
Thank you for taking the time to review our platform.
We appreciate your honest feedback and will definitely take it into consideration as we continuously work on improving our search algorithm.
Our main goal is to provide accurate and helpful information, so please feel free to reach out if there are any specific company searches where you experienced difficulty finding the right information.
Thank you again for choosing Data Axle USA!
