Had a great experience…
Had a great experience working with Gelene. Thanks very much for your assistance!
Davinci Virtual Office Solutions (davincivirtual.com) has a 4.6 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
Had a great experience working with Gelene. Thanks very much for your assistance!
Hello Charles, Thank you for your review! We're thrilled to hear you had an excellent experience. If we can do anything more to be of assistance, please don't hesitate to let us know. Brandi Dunlap Customer Care Manager
Ashley Sheehan is a good guy who helped me a lot with adjusting the address
Good day, Thank you for your kind review! We're so glad to hear Ashley Sheehan was able to assist you with updating your address. We appreciate your business and are always here to help if you need anything else. Brandi Dunlap Customer Care Manager
Avoid this company at all costs — worst service I've ever experienced. I had multiple virtual offices with them. For one location, their agent scheduled a virtual walk-through, confirmed everything was set, and I flew down for it — spending thousands on the trip. When I arrived, I wasn't able to record the video. I transferred to a different location, went through the entire process again, and same result. They flat-out lied to me. I canceled my account, and they are STILL debiting my cards for accounts I've canceled multiple times and don't use. They've promised over and over to escalate to a manager — not one person has ever called me back, and they refuse to refund me. I deal with predatory contracts professionally, and this company checks every box. Save yourself the headache and use Alliance Virtual Offices instead.
Hello Aaron, Thank you for your kind review! We're delighted to hear you had an excellent experience with our customer support team. If you have any questions moving forward, please don't hesitate to reach out. Brandi Dunlap Customer Care Manager
Char is amazing. She respondes quickly and is very knowledgable.
Good day, Thank you for your wonderful review! We're so glad to hear Char provided quick, knowledgeable service and made such a positive impression. We'll be sure to share your kind words with her. If there is anything else we can do to make your experience with us even better, please don't hesitate to reach out. Brandi Dunlap Customer Care Manager
Account set up not completed in timely manner
Hello Uma - Thank you for your comments, we appreciating you taking the time to share your experience. I'm so sorry that the set up process was not as expected. I understand that Brandi reached out to you about this and was able to get your concerns resolved quickly. She also provided a credit to your account. We're glad we were able to assist you so quickly, and please don't hesitate to reach out if we can do anything more. Tacy Jackson Operations Analytics Manager
They were professional and patient working with me and my needs. It matters when you work with people who are kind and professional.
Hello Paula, Thank you for your kind review! We're so pleased to hear our team provided professional, patient service and made you feel supported throughout the process. We appreciate your business and are always here to help if you need anything else. Brandi Dunlap Customer Care Manager
The customer experience was consistently satisfying and seamless!
Good day, Thank you for your wonderful review! We're delighted to hear your experience was consistently seamless and satisfying. Have a great day! Brandi Dunlap Customer Care Manager
I wish I could give negative zero stars. This company is predatory. They take customers money and then talk rude and nasty to them when they ask any questions. I spoke to a representative by the name of Juanita. She was so rude and nasty. Witnesses could not believe how nasty she was and even more so that she represented a company. Steer clear of this company by all means necessary and any company affiliated with them. They lack professionalism, scam artists, and have predatory business practices to consumers. They are refusing to provide me with a refund. I signed up yesterday 7/23/2026 and canceled officially in writing and by phone today 7/24/2026. That’s not even a full 24 hours and they did not provide the service I paid for. This is a warning to all potential consumers. Do not use this company!!!!! Update: in Response to Tacy Jackson I did communicate with Brandi, who assured me the issue would be resolved and a refund would be issued. However, I do not see a refund initiated as of yet. I did reach out to her again about my refund via email. I have not received a reply yet.
Hello - Thank you so much for taking a moment to leave your comments. I'm so sorry to hear about the experience you had with our team. I know that our Customer Care Manager Brandi has been working with you on this, and she was also addressing your feedback with our team. Again, I'm so sorry for the frustrations you experienced. Please feel free to reach out to us if there is anything more we can do to be of assitance to you. Tacy Jackson Operations Analytics Manager
My experience with Davinci Virtual Office Solutions has been exceptional, and I especially want to recognize Meghan Whitaker, my Customer Care Setup Specialist. From the very beginning, Meghan was incredibly helpful, knowledgeable, and professional. She patiently guided me through the setup process with ease, and made what could have been an overwhelming experience feel simple and stress-free. What impressed me most was not only her professionalism but also her kindness. Meghan has such a warm, genuine demeanor that made me feel valued as a customer. It's rare to receive this level of personalized care, and she truly went above and beyond to ensure everything was completed correctly. If you're considering Davinci Virtual Office Solutions, I highly recommend both the company and Meghan Whitaker. Excellent customer service is becoming harder to find, and Meghan is a wonderful example of what outstanding customer care should look like. Thank you, Meghan, for making my onboarding experience such a positive one!
Good day, Thank you so much for your thoughtful review! We're delighted to hear that Meghan made your onboarding experience smooth and stress-free. We'll be sure to share your kind words with her—she'll truly appreciate the recognition. If you have any questions moving forward, please don't hesitate to reach out. Brandi Dunlap Customer Care Manager
Hello Youssef, Thank you for your kind words! We're so glad you had a great experience with our team. If we can do anything more to be of assistance, please don't hesitate to let us know. Brandi Dunlap Customer Care Manager
They respond fast they move to the next level and they have good communication skills and is polite.
Hello Devaughan, Thank you for your kind review! We're delighted to hear you had a great experience and that our team responded quickly, communicated clearly, and treated you with courtesy. We appreciate your business and are always here to help if you need anything else. Brandi Dunlap Customer Care Manager
Araya was very helpful and attentive in getting my what I needed.
Hello Peter, Thank you for your wonderful feedback! We're so glad to hear Araya was helpful and attentive in getting you what you needed. We'll be sure to share your kind words with her. If we can do anything more to be of assistance, please don't hesitate to let us know. Brandi Dunlap Customer Care Manager
What made my experience great was Ms. Maghan Whitaker. I was helped every step of the way. She’s the best.
Hello Darrell, Thank you for your kind words! We're thrilled to hear Meghan Whitaker made your experience a great one and was there to help you every step of the way. We appreciate your business and are always here to help if you need anything else. Brandi Dunlap Customer Care Manager
Ashley was very reliable throughout the entire process despite many hiccups on my end and with the technology. I absolutely recommend Davinci.
Good day, Thank you for your fantastic review! We're so glad Ashley was reliable and able to guide you through the process despite the challenges. If there is anything else we can do to assist you further, please do not hesitate to let us know. We value your business and appreciate your support. Brandi Dunlap Customer Care Manager
Araya Garcia assisted me with my auto answer service problem. She knew exactly how to correct the issue and fixed it. When I first called, I was very frustrated, yet she remained polite and professional. I was impressed with her knowledge, demeanor and dedication to her job. By the time she completed the request I was extremely satisfied with the service. Araya even followed up to make sure the system was working properly. Excellent customer service.
Hello Kathleen, Thank you for your thoughtful review! We're so glad Araya was able to resolve your auto attendant issue and provide the professional, knowledgeable support you deserved. We'll be sure to share your kind words with her. If there is anything else we can do to assist you further, please do not hesitate to let us know. Brandi Dunlap Customer Care Manager
Hello Guys. I'd like to tell you about a really great customer service associate (Gelene) that worked with me through billing problems, documentation corrections, and a week vacation I had planned in between my initial contact; and the final business confirmations. But through all of it, Gelene was patience and willing to walk me step by step in getting my business back on track. I am really thankful for her support, and with Davinci Virtual Office's thoroughness and availability (if I had any questions). I appreciate all of the staff's diligence and professionalism. Thank you.
Good day, Thank you for your thoughtful review! We're delighted to hear that Gelene provided such patient and dedicated support throughout the process. We appreciate your business and are always here to help if you need anything else. Brandi Dunlap Customer Care Manager
Was a very easy process. And the staff is very nice and helpful. 10 out 10 for me. Thanks again
Hello Irine, Thank you for your wonderful review! We're so glad to hear the process was easy and that our team was helpful. We truly appreciate your kind words and your 10 out of 10 rating. If you have any questions moving forward, please don't hesitate to reach out. Brandi Dunlap Customer Care Manager
The setup process was so smooth and both Grace and Raegen were very helpful! They were very responsive throughout my whole setup and made the experience nice. I haven't had mail delivery or used my address, so I can't speak to those experiences yet, but setup itself was a smooth process for me.
Good day, Thank you for your wonderful review! We're so glad to hear your setup experience was smooth and that Grace and Raegen were responsive and helpful throughout the process. If there is anything else we can do to make your experience with us even better, please don't hesitate to reach out. Brandi Dunlap Customer Care Manager
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