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Vehicles & Transportation

DB Electrical

200 reviews

4.4200 reviews
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About DB Electrical

Data updated
Website
dbelectrical.com
Category
Vehicles & Transportation
Location
United States · Kingsport
Status
Unclaimed
Last 12 months
9 reviews
Replies to negative
0% (0/25)
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Is DB Electrical legit?

DB Electrical (dbelectrical.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 87% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

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Chris Zaborny美国 · 1 review · Experienced 2026-07-26 ·

Broken refurbished alternator out of the box

Bought a refurbished alternator the fan blaze rub I took it apart. Did an AI search and found out it’s complete crap. The unit you have is a budget aftermarket part likely manufactured or distributed by a company like DB Electrical or J&N Electrical Products.The fact that every single fan blade is scraping against the inside of the case is a classic sign of poor aftermarket assembly, bad machining tolerances, or a misaligned case.

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Max Kenny英国 · 13 reviews · Experienced 2026-06-24 ·

Incredible same-day service and great…

Incredible same-day service and great value. The two guys who delivered the washing machine were very polite and friendly and went out of their way to clear an issue with a blocked pipe. Very impressive indeed, and would use again without a doubt, and would also highly recommend to anyone else.

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Tony美国 · 1 review · Experienced 2026-04-27 ·

Wrong starter sent for my 2018 Electra…

Wrong starter sent for my 2018 Electra glide. Zero phone conversation available. Only chat (text). No resolved issue. Except blaming Amazon for their wrong information on their ads. Now they say they don’t carry starter. So now I am sitting with payment out. Have to send their starter back and have to search elsewhere

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Joe Linton美国 · 5 reviews · Experienced 2026-04-20 ·

Defective products

Do not trust this brand as they will not honor their products or their warranty product straight out of the box in operative company will not issue RMA number or replace item. I would suggest going to AutoZone or Napa and buying your parts. Do not buy it from them online. Do not buy any product that they produce Sarah on their online chat make sure she informed me that they do not honor their warranty. pretty sad you can put out a product and not even a day out of the box and was bad when installed probably was bad out of the box and they won’t honor any kind of service on it. That’s America by Chinese.

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carl huber美国 · 2 reviews · Experienced 2026-04-10 ·

Do not buy from DB_ They no longer have…

Do not buy from DB_ They no longer have a phone number to buy or return products. Also their product quality is poor.

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Michael Ferguson美国 · 2 reviews · Experienced 2026-01-21 ·

Have a tritoon with a Yamaha 250 SHO

Have a tritoon with a Yamaha 250 SHO. Trim motor went out. Checked with my marina and they wanted over $900 for the OEM Yamaha part. The price from DB was just over $100. Works great. Don't know about durability as this just happened but I suspect it will be fine.

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Graham D加拿大 · 3 reviews · Experienced 2026-01-26 ·

1 star for offering worldwide shipping…

1 star for offering worldwide shipping but being unable to deliver to a house in Canada.

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Michael Lynch美国 · 2 reviews · Experienced 2025-11-19 ·

Ordered a fuel pump for a Kawasaki mule…

Ordered a fuel pump for a Kawasaki mule as I’ve done many times before but this time I got a pump that did not work and looked like it been used already/ rubber caps missing! But then found their listed phone number does not work and trying to get a return label impossible, my return application keeps getting disgarded.Will never buy from them again!!!!

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Michael Smith英国 · 15 reviews · Experienced 2025-10-17 ·

Excellent service

Excellent service, great price and fast delivery by two amazing guys who took pride in their work and company. I'd been wary about ordering another fridge freezer online but DB have restored my faith and I'd have no hesitation with ordering electrical appliance from them. Definitely recommended

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rafa Don美国 · 1 review · Experienced 2025-07-09 ·

Parts are not exact fit I would verify…

Parts are not exact fit I would verify before purchasing also terrible customer service I have not yet seen a exact fit part from these guys ordered quite a few time never no luck with them either it doesn’t fit or parts break shortly after would not recommend them

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Dennis Sefiner美国 · 2 reviews · Experienced 2025-01-28 ·

Run AWAY as fast as you can

Run AWAY as fast as you can. Like working with a brick wall. You email to verify fitment, they stated NOPE not the right one. They proceed to ship the incorrect item. We tried to save you $100 on postage. Now its 2 weeks of playing games with their sloppy customer service for a return. DO NOT ORDER HERE, YOU WILL REGRET IT. Out $350 as of now, they don't answer any of their phone lines. My company lost 5-6 paid man hours dealing with this circus.

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Bruce Kleinman美国 · 1 review · Experienced 2024-11-27 ·

Ordered a trim lift motor for my Yamaha…

Ordered a trim lift motor for my Yamaha they sent wrong one asked for return got that and ordered again again the wrong part could not get I touch for return ticket so my friend took part it fit his motor so I figured I’ll give it one more try went threw the whole thing made sure they understood what I wanted ordered it so instead of trim pump motor I received a starter motor reached on line chat they said who to contact sent email only to find out I was blocked they blocked my email so yes beware of them they need to get there act together

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Anthony Sims美国 · 3 reviews · Experienced 2024-10-15 ·

Great parts at prices us average…

Great parts at prices us average working folks can afford. The customer service is excellent even when I'm the one confused about an item. Always saves me lots of money verses the OEM and works/lasts just as well.

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Tracey Alexander美国 · 4 reviews · Experienced 2024-08-15 ·

Girl please you're the only person that…

Girl please you're the only person that they did right in this hole review s*** so you can just be a happy customer all you want and disregard everything we went through that's fine we're not talking about what you went through give him a great one great review cool that just shows that they're a wonderful person and they're not fried they are fried cuz I didn't even sign up for this s*** what are you talking about don't try to disregard what the hell we're saying they're going to they're going to do good for somebody cuz they have to account for something duh that does not mean that they're a great f****** company if they're doing everybody wrong like I said if you subscribe for $1 after that you get charged every month I was not charged a dollar so therefore I didn't subscribe to s*** what are you saying are you listening and after that you'll be charged every month I was not charged every month I was charged periodically explain that I don't want to hear that you had a good time that doesn't make nobody on this thing feel good it makes us feel like s*** even more cuz they decided to do you right why cuz you got big titties or something get over yourself nobody asked you we're trying to figure out what is going on and why people have to keep having problems except for one person hello are you listening no you're not don't just disregard what we're going through just cuz you had a nice time with him keep having a nice time we're not talking about what nice time you had we're talking about our experience with these people don't sit up here and read all of ours and say oh I had a good experience that makes us feel great well maybe we should be using since you had such a great experience if you went through what we went through you would be saying that too so go sit your down somewhere interfering in what we need to be done cuz you want to disregard cuz you had a good time bye we don't care about your good time we're talking about what the hell he needs to solve and what we need to get back from this company! Believe me don't nobody have time for this to just write reviews for fun we're doing it because we're tired of it so go give him a sway booger if you like and I'm going to tell the truth I don't care about what nobody think about me I'm not playing with people play with them kids we are all adults Mrs happy go lucky congratulations on your service that you got from them great

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jordan bentley美国 · 1 review · Experienced 2024-05-23 ·

Placed an order online

Placed an order online. Said it would ship same day. Over a week past and it never shipped. Contact customer support several times, no answers as to why they never shipped it. Save yourself time and buy from somewhere else.

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Max Herrell美国 · 1 review · Experienced 2024-01-30 ·

NO WARRANTY …

I purchased a starter for a Kohler CH395 through Amazon. It lasted about 45 days then sounded like it was destroying the flywheel. Amazon website directed me to DB Electrical for warranty. DB Electrical stated NO WARRANTY on the starter, and will not replace the starter. Both Amazon and DB Electrical websites state 1 year warranty on their parts. I have purchased DB Electrical Parts before and not had an issue but I will not purchase them anymore nor will I recommend them anymore...

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Ron Pareti美国 · 6 reviews · Experienced 2024-03-14 ·

Purchased a starter from this company…

Purchased a starter from this company for a small engine, through Amazon. Installed it and it spins but will not engage. Went to Amazon website and was referred to DB Electrical. Customer service (a joke) informed me I need to institute replacement through Amazon. Pass the buck back and forth and I am out 95 bucks. The DB Electrics rep was rude, condescending and arrogant. This is my last purchase of a product sold by them, and my business is engine and vehicle repairs. If I treated my customers as this man did, I would not be in business long !

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Simon Dudley Nicholas英国 · 9 reviews · Experienced 2024-03-01 ·

Contacted DB.We are new to the area.We…

Contacted DB.We are new to the area.We needed a complete rewire to a four bedroom house circa 1840s therefore no in the first flush of youth.We got a top to bottom rewire,on price and on time with High Quality work.The property was left in good order.Dan and Liam were really easy to deal with.I cannot recommend them too highly. Simon Nicholas. Allonby

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Bernice Boss英国 · 1 review · Experienced 2024-02-26 ·

DB Electrical Services

DB Electrical Services David who trades under the name of DB Electrical Services is a local man who serves the local community and takes personal responsibility for doing a good job. Prompt attendance with courtesy and experience is his hallmark. All this was reflected in his visit to me yesterday. As an elderly, partially disabled woman such characteristics are important. I wish him a successful business and am happy to recommend him to others. Bernice

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Chris Speicher美国 · 7 reviews · Experienced 2024-01-03 ·

Bad customer experience salt spreader motor

I purchased a salt spreader motor. I literally used it Twice(2) times! Housing leaked and it no longer works. Called the company and got automated line. Reported the problem and was told that because it was beyond 30 days it could not be returned. Not a happy purchaser. The product was JUNK! Not properly sealed. Had to purchase original manufacturer part from dealer. Should have done that the first time.