DebtEaze (debteaze.com) has a 4.7 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 75% of negative reviews; 66 of them were added in the last 12 months. Last updated 2026-08-10.
Staff are polite and answer questions well. They repeat information as needed because sometimes the phone connection is muddled. Very detailed and informative. They spoke and I wrote all information. Thank you for selecting my student loan debt.
Reply from DebtEaze2025-10-31
Lorisoko, thank you for your feedback. If there is anything we can do to further assist your success in the program please reach out. We are here for you!
D
David · 2 reviews · Verified · Experienced 2025-10-23 ·
★★★★★
My service provider (Craig Gustafson)…
My service provider (Craig Gustafson) was professional, easy to talk to and very knowledgeable. I was very pleased with the repayment plan. Thanks for everything and keep up the good work.
Reply from DebtEaze2025-10-31
David, thank you for your feedback. If there is anything we can do to further assist your success in the program please reach out. We are here for you!
I was very hesitant about being scammed and really didn't know much about how much i owed. But I figured if you're a legitimate business in helping with my student loan, you would be able to find my information and help me. You did and you were so calm and patient. I'm so Blest to have seen your ad on television and called. Thank you to Brian W. You were a wonderful attendant in this matter.
Reply from DebtEaze2025-09-22
Dorothy, thank you for your feedback. If there is anything we can do to further assist your success in the program please reach out. We are here for you!
L
Linda Villarreal · 1 review · Experienced 2025-09-07 ·
★★★★★
Mr. James Kalis is an exceptionally caring employee
Mr. James Kalis explained the details of the student loan forgiveness process in language I could understand.
He was meticulous in explaining the steps required and outlined them for me.
Because of his knowledge and ability to help me understand I was able to get the loan forgiveness process approved!
Mr. James Kalis’ diligence and calming demeanor has removed a heavy burden from our lives!
Your company has an awesome caring employee!
Reply from DebtEaze2025-09-22
Linda, thank you for your feedback. If there is anything we can do to further assist your success in the program please reach out. We are here for you!
James Kalis was such a huge help! He took the time to really listen to my situation and walked me through everything with patience and care. I felt supported the whole way through and never rushed. His kindness, professionalism, and clear communication made the process so much easier for me.
I’m truly grateful for his help and highly recommend James to anyone looking for someone who goes above and beyond.
Reply from DebtEaze2025-09-22
Lakiha, we sincerely value the opportunity to work on your student loan documents. Thank you for taking the time to leave feedback. Please let us know if there is anything we can do to further assist!
James was excellent in helping me with this debit. I was almost going into Default on these loans. He’s patient & understanding! We went over everything from this being a scam….and it is not….let me clarify that to my monthly payment to me enrolling into the program & also re-certifying annually. Very lengthy conversation about the entire program and process. I have direct information for James and can call him anytime I have questions and or concerns about the program! This made me feel very confident that I was making right choice! Very pleased….thanks James!
Reply from DebtEaze2025-09-22
Tiffanny, we sincerely value the opportunity to work on your student loan documents. Thank you for taking the time to leave feedback. Please let us know if there is anything we can do to further assist!
Today I had a conversation I've been dreading for almost a decade. After speaking with James Kalis I can say that I feel a humongous weight has been lifted off of my shoulders! He was extremely professional, very knowledgeable, very patient and understanding. Also personable and real. I appreciate how he took the time to explain the opportunities afforded to me. He went above and beyond to make sure I could get the best possible outcome of success. One can tell that James loves what he does and he has my trust and respect!
Reply from DebtEaze2025-07-30
Mackenzic, we sincerely value the opportunity to work on your student loan documents. Thank you for taking the time to leave feedback. Please let us know if there is anything we can do to further assist!