Decluttr (decluttr.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Business Services and its reputation is good. 84% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 96% of negative reviews. Last updated 2026-08-10.
The ease of Decluttr’s use and the transparent way they do business is nothing but a pleasure to use!
Hi, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Decluttr
Well it takes a while for your scanner to scan and determine if it is an item you are taking and you don't seem to take enough of the items that I am interested in selling like books.
Hello Joyce, I’m sorry to learn that your experience was not positive. We advised that you clear your cookies & cache or switch to 'incognito mode' as this can sometimes fix the latency issue. From reviewing your order, all items in this order were accepted and a full payment was issued on 10/02/2025. Unfortunately, if the items you are trying to sell do not come up, this means that we are not looking to buy the items at this time. Thank you for your patience with this matter. Kind Regards, Antionette Customer Complaints
Best scanner online for selling media.
Hi Michael, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Decluttr
The process was smooth from start to finish, with my payment being deposited into my PayPal account within hours of Decluttr receiving my items.
Hi Brian, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Decluttr
Hi Sharon, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Decluttr
Excellent way to get some cash for things you no longer need.
Hi Andrea, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Jodie Decluttr
Hi Sean, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Jodie Decluttr
I sold over 1500 dvds and Blu-rays through the D-clutter app. It was an efficient and simple way to clean out our shelves and make a little money as a bonus. I would use the app again and highly recommend them.
Hi Deborah, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Antoinette Decluttr
Easy process! I appreciate how quick and easy the app is, I just wish they paid out a little bit more $$$!
Hi, Our buying prices are calculated with numerous factors in mind. They are driven by a number of sources that allow us to offer a live and competitive price for items entered into the basket this is mainly based on supply and demand at the time of selling Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Jodie Decluttr
I send in $63 worth of movies back in August and still haven’t heard anything. Very disappointed.
This is the fastest and easiest way to decluttr my home plus make a little money.
Hi Sarah, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Antoinette Decluttr
Instructions are clear and easy. Status updates often. Payment is quick.
Hi Pat, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Antoinette Decluttr
I had a problem with my payment. They fix it very fast. I definitely try it again.
Hello Janette, I appreciate your patience. After examining your order, I observed that your payment was unsuccessful on 27/01/2025. We have proceeded to reprocess your payment; please be aware that it may take up to 2 working days to reflect in your bank account. Thank you for your understanding. Best regards, Jodie musicMagpie
Expect Prices Of your items to cost much lower
Hello Rebecca, I’m sorry to learn that your experience was not positive. Upon examining your order, it appears that all items were accepted and payment was made for the initial offer. There were no changes made to the items after they were received. Our buying prices are based on several factors, mainly supply and demand at the time of selling. However, if you aren't happy with the price quoted for an item you are under no obligation to include this in your sale and can simply remove this from your list. Thank you for your understanding and cooperation. Kind Regards, Antionette Customer Complaints
Scanned movies, offer was made, accepted it, shipped with provided label, and got paid, very easy. Was paid what I was offered.
Hi Richards, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Jodie Decluttr
I had a collection of CD’s but I noticed that I had not been using the CD’s for listening to music. I didn’t want to take them with me when I was moving, so, this was a good way to, hopefully, put the music in the hands of someone who might actually play them. They did not wind up in a landfill, thankfully.
Hi Daniel, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Jodie Decluttr
Very easy process and quick turnaround. Just wish the values were a little more generous.
Hi RegBop , Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Jodie Decluttr
Hi Master Brave, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Jodie Decluttr
The experience was great . It was very simple to sell my CD’s
Hi Richard, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Antoinette Decluttr
Perfect assist, fast payments and it helped me with alot of piled up movies and games i had and I wanted to get rid of.
Hi Melvin, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Sandra Decluttr
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