Building a global team is one of the most exciting things a company can do. It's also one of the most complex. Compliance risks, disconnected systems, unreliable vendors, and manual processes slow teams down when they should be scaling up. Deel was built to change that.Trusted by 40,000+ customers and supporting 1.5 million workers across 150+ countries, Deel is the only global-first people platform that lets companies hire, manage, pay, and develop talent worldwide — compliantly, efficiently, and without borders.What sets Deel apart is what's under the hood. Unlike other platforms that rely on third-party payroll processors or in-country vendors, Deel owns its infrastructure. That means 55+ live native payroll engines, 250 legal entities, and 2,000+ in-house experts across payroll, legal, compliance, immigration, and HR — all accountable to you.Here's what Deel covers:Deel Hire — Hire full-time employees via EOR in 130+ countries or bring on contractors across 200+ jurisdictions, fully compliant from day oneDeel Payroll — Run multi-country payroll with local tax handling, self-serve controls, and real-time reportingDeel HR — Centralize your entire workforce in one HRIS with tools for performance, compensation, and workforce planningDeel Mobility — Relocate workers and manage visas with in-house immigration expertsDeel IT — Provision, manage, and secure devices across 130+ countriesAnd AI isn't just a chatbot here. Deel AI works inside real workflows — helping teams approve hiring decisions, run payroll, assess visa eligibility, and get compliance alerts before issues arise.From onboarding to offboarding, Deel puts your team first — fast support, local expertise, and a consistent experience every time.Global work is complex. We make it simple.
Written by the business, not verified by us.Deel (deel.com) has a 4.4 out of 5 rating on OK.one, based on 184 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 86% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally user-friendly interface, noting that the onboarding process, contract management, and invoice handling are completely seamless, fast, and remarkably efficient. People also appreciate the professional staff, timely updates, and multiple withdrawal methods that make accessing their earned money very easy and convenient. However, some people mentioned experiencing frustrating delays with initial withdrawals or encountering persistent issues regarding payroll errors and unclear billing corrections. Consumers also noted significant difficulties reaching human support agents and dealing with automated chat responses when trying to resolve urgent account problems.
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Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.
Deel is simple, fast and reliable
Hi Dimas, Thank you for your positive review! We're thrilled you've had a great experience with Deel. Your feedback is invaluable, and we appreciate it.
This company conducts operation hassle free and in genuine way.
Hello Arun! We're happy to hear you enjoy using our platform.
Hello Simon! Happy to hear the process has been smooth for you!
It very nice platform. Gives clear insturctions without any confusion
Hey Rutuja, thank you for letting us know you enjoy using our platform.
EXCELLENT USER EXPERIENCE, CUSTOMER SERVICE & RESPONSE TIME. They are super nice, fast and helpful. The app and desktop version are really safe and easy to use. 100% would recommend!
Hi Katinka, thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed communicating with our Support team, and we are glad to see you find the platform safe!
I recommend it to my friends — it’s reliable, projects show up instantly, and creating an account is super easy.
Hi Mohammad, thank you for taking the time to leave a positive review! We're delighted to hear that you enjoy using Deel and that you recommended us. Your feedback means a lot to us!
Deel provides user friendly experience as well as clear and concise guidance.
Hi Parminder, thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback.
Hi Marco, Thank you for taking the time to leave a review! We’re delighted you enjoyed using Deel. Your feedback means a lot to us. Best, Deel.
Fast simple straight forward and transparent.
Hi Joseph, thank you very much for taking the time to leave this positive review. We highly appreciate
A very responsive and caring team to work with.
Hi Rehman, thank you very much for this positive review. We appreciate
The onboarding process was seamless, highly organized, and professional. The company provides clear directions, excellent initial training tools, and a very supportive environment for new Virtual Assistants.
Hi Janzsen, thank you for taking the time to leave a positive review! We're delighted to hear that you enjoy using Deel. Your feedback means a lot to us!
It was simple, quick, and trouble-free; that's all it takes.
Hi Giancarlo, Thank you for taking the time to leave a review! We’re delighted you enjoyed using Deel. Your feedback means a lot to us. Best, Deel.
Excellent and great app Easy to use
Hey Khalid, thank you for letting us know you love the app.
Best customer service,very efficient and reliable
Hey Njeri, great to hear you enjoyed interacting with our Support Team!
I worked for 8belts and they used Deel to pay us. I worked December 2025 and half of January 2026. The money due to me shows in Deel but as delayed. I had to go through a Christmas without money and to this day I have still not been able to withdraw the money due to me
Hi Joanna, Thank you for sharing your concerns. We apologize for any disappointment caused. We’re actively addressing the issues raised. Could we schedule a call to gather more insights and ensure a better experience in the future? https://deel.cal.com/customer-support/support-reviews-and-complaints Best regards, Deel Team
I really want to like this service, but it is UNBELIABLY FRUSTRATING to get anything done, yet I am FORCED to use it for work. After 2 years of using the service, I can describe it in one word: FRUSTRATING! To start with, the mobile app just doesn't work, yet you have to use it to get any expense-bases admin to work. It is slow. It crashes every time I use it. The typing doesn't work in it and overwrites itself. If you want to submit expenses, I hope you have hours of time available as it will crash every time you upload a photo of a receipt. The AI will then get it wrong and crash, forcing you to start over. Every time I open the platform, they have updated it and it takes me ages to work out how to do a basic function that should take seconds. The customer support is slow, never know the answers, and when they do, they usually give you the incorrect or misleading answer. Overall, any interaction I have with the service takes me 10x longer than it should and I leave extremely frustrated - Deel, please FIX YOUR SERVICE!
We're sorry the mobile app has been crashing during receipt uploads and expense submissions — that's not the experience we want for you. Please reach out to our support team directly so we can help get this resolved quickly.
I am delighted with the use of Deel. It is very easy to handle, and Deel makes it more comfortable to manage his customers. Amazing services at low fees.
Hi Santosh, Thank you for your positive review! We're thrilled you've had a great experience with Deel. Your feedback is invaluable, and we appreciate it.
About a year ago, Deel was great. But it seems like they transferred ownership or something because now their service is horrible and all they care about is getting money with providing little to no actual service and support as possible. It has become a scam.
Hi Marley, we're sorry to hear your experience has declined — that's not the standard we hold ourselves to. We'd like to make this right; our team is looking into your account now and will reach out directly. Thank you for your patience. Best, Deel Team
The payroll service is unreliable. They've consistently been making payment errors that affect 100+ people in our company. They deflect us each month by saying "next month we'll sort out the differences", only to find out that not only they are not - BUT MORE DIFFERENCES ACCUMULATE. Be very wary when deciding to "Deel" with these people. ;) Just to say - this issue has been ongoing for 6 months now.
Hi Kristian, Thank you for your feedback! We’re sorry to hear you experienced some issues and apologize for any inconvenience. Unfortunately, we couldn’t find your account to assist directly, but we’d love to help. Please schedule a call with us here: https://deel.cal.com/customer-support/support-reviews-and-complaints We’re committed to improving your experience and look forward to connecting with you soon. Best regards, Deel Team
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