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Electronics & Technology

Deel

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184 reviews

4.4184 reviews
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About Deel

Data updated
Website
deel.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
184 reviews
Replies to negative
100% (25/25)
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About this business

Building a global team is one of the most exciting things a company can do. It's also one of the most complex. Compliance risks, disconnected systems, unreliable vendors, and manual processes slow teams down when they should be scaling up. Deel was built to change that.Trusted by 40,000+ customers and supporting 1.5 million workers across 150+ countries, Deel is the only global-first people platform that lets companies hire, manage, pay, and develop talent worldwide — compliantly, efficiently, and without borders.What sets Deel apart is what's under the hood. Unlike other platforms that rely on third-party payroll processors or in-country vendors, Deel owns its infrastructure. That means 55+ live native payroll engines, 250 legal entities, and 2,000+ in-house experts across payroll, legal, compliance, immigration, and HR — all accountable to you.Here's what Deel covers:Deel Hire — Hire full-time employees via EOR in 130+ countries or bring on contractors across 200+ jurisdictions, fully compliant from day oneDeel Payroll — Run multi-country payroll with local tax handling, self-serve controls, and real-time reportingDeel HR — Centralize your entire workforce in one HRIS with tools for performance, compensation, and workforce planningDeel Mobility — Relocate workers and manage visas with in-house immigration expertsDeel IT — Provision, manage, and secure devices across 130+ countriesAnd AI isn't just a chatbot here. Deel AI works inside real workflows — helping teams approve hiring decisions, run payroll, assess visa eligibility, and get compliance alerts before issues arise.From onboarding to offboarding, Deel puts your team first — fast support, local expertise, and a consistent experience every time.Global work is complex. We make it simple.

Written by the business, not verified by us.

Is Deel legit?

Deel (deel.com) has a 4.4 out of 5 rating on OK.one, based on 184 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 86% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally user-friendly interface, noting that the onboarding process, contract management, and invoice handling are completely seamless, fast, and remarkably efficient. People also appreciate the professional staff, timely updates, and multiple withdrawal methods that make accessing their earned money very easy and convenient. However, some people mentioned experiencing frustrating delays with initial withdrawals or encountering persistent issues regarding payroll errors and unclear billing corrections. Consumers also noted significant difficulties reaching human support agents and dealing with automated chat responses when trying to resolve urgent account problems.

Auto-generated from all reviews of this business. For reference only.

What people say

R
RAUnited Kingdom · 8 reviews · Experienced 2026-07-22 ·

We use Deel for it's freelancer…

We use Deel for it's freelancer platform. The interface is constantly changing for us and end user and not in a positive way. Archived entities have gone live again. Deleted contracts have gone live again. The support team tell you 1 business day to update but nothing. Stop complicating the platform. If it carries on, I think I will start to look at alternatives. I would not recommend them to be honest.

Reply from Deel2026-07-23

Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have. Please schedule a 15-minute call with one of our experts at https://deel.cal.com/customer-support/support-reviews-and-complaints. This will help us improve your so far good experience and make it perfect.

My experience with Deel has been great

My experience with Deel has been great! the best global payroll platform for me so far, as someone who works and is paid remotely. Deel is a solution.

Reply from Deel2026-07-22

Hi Ajabu, Thank you for taking the time to leave a review! We’re delighted you enjoy using Deel. Your feedback means a lot to us. Best regards, Deel Team

My Deel experience

A clean intuitive interface, automated onboarding process, self services, multiple withdrawal options and employment contract in regards with local employment laws.

Reply from Deel2026-07-21

Hi Zacharia, Thank you for taking the time to leave a review! We’re delighted you've enjoyed using Deel. Your feedback means a lot to us. Best regards, Deel Team

honestly its the best platform

honestly its the best platform, a lot of benefits and no charges, i love deel!

Reply from Deel2026-07-21

Hi Mateo, Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us! Best, Deel Team

Extremely bad customer support and system

Extremely bad customer support. No structure, they messed up everything, always had no context. Didnt help us out, and messed up the work agreement and payment.

Reply from Deel2026-07-20

Hi Adrian, Thank you for your feedback! We’re sorry to hear you experienced some issues and apologize for any inconvenience. Unfortunately, we couldn’t find your account to assist directly, but we’d love to help. Please schedule a call with us here: https://deel.cal.com/customer-support/support-reviews-and-complaints We’re committed to improving your experience and look forward to connecting with you soon. Best regards, Deel Team

Creating an account with Deel was quick…

Creating an account with Deel was quick and straightforward. The steps were clear, and I especially appreciated the user-friendly interface and smooth overall experience. It is also very convenient that Deel offers multiple withdrawal methods, giving users more flexibility in receiving payments. Overall, I had a positive experience and plan to continue using Deel in the future. Thanks Deel mykola

Reply from Deel2026-07-18

Hello Nahurskyi! Thank you for your review. We're glad that you enjoy using our service.

ON TIME TRANSACTION AND WITHDRAWAL VERY…

ON TIME TRANSACTION AND WITHDRAWAL VERY FAST

Reply from Deel2026-07-18

Hello Rema, Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback. Best, Deel.

Thank you!

The agent helped me throughout the whole process and solved the issue right away, I'm really thankful for your help

Reply from Deel2026-07-17

Thank you for sharing your positive experience with our support team. We are thrilled to hear that you received prompt responses and were satisfied with the service provided. We appreciate your feedback and look forward to continuing to provide you with excellent support.

The agent was great but to have make a…

The agent was great but to have make a zoom appointment was crazy. They don't have a phone number to get to a real person and then you have to deal with AI bots. My issue would've been taken care of in minutes instead of DAYS!

Reply from Deel2026-07-17

Hello Kapn, Thanks for the honest feedback — we're sorry the scheduling process felt slow and that reaching a real person wasn't easier. We're looking into adding faster support options. Please reach out directly so we can help address this: https://deel.cal.com/customer-support/support-reviews-and-complaints We're here to help.

 Best,  Deel

Onboarding taking weeks longer than it…

Onboarding taking weeks longer than it should. Unclear what the next steps were all along the way. Asking me to upload documents when the upload buttons are disactivated. Delays at every step in the way for someone to check one document, instead of allowing me to provide everything at once. Poorly designed UI and horrific user experience. Update: 3 weeks since I started my onboarding process with Deel and still no resolution. Myself and my employer have provided all necessary documents and approvals.

Reply from Deel2026-07-17

Hi Julie, thank you for your feedback! We're truly sorry to hear you experienced these issues and sincerely apologize for any inconvenience. We have sent you an e-mail with updates and would appreciate your response.