First time using delivery.com
I had issues with the charges made to my delivery order and Voldie could not have been more helpful and patient . Everything was resolved .Just want to say Thank you again !!
About delivery.com
Data updated- Website
- delivery.com
- Category
- Restaurants & Bars
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 21 reviews
- Replies to negative
- 0% (0/14)
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Is delivery.com legit?
delivery.com (delivery.com) has a 4.0 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Restaurants & Bars and its reputation is good. 23% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 21 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Uzair made my experience great
Uzair made my experience great, Mr. Trustpilot Robot Thingy. I couldn't see whether delivery.com had received my order and I was concerned that my order would be lost in cyberspace, except, of course, for the payment. Folks always seem to get your do-re-mi, even when they are mysteriously incapable of giving you your goods. Uzair called the store, verified the order, and gave an accurate estimate of delivery time. I could rest assured that the goodies would arrive. All thanks to Uzair, the best darned customer service rep at delivery.com. Thanks, buddy. Ringy Dingy, Ringy Dingy. What's that I hear? The food is here!
Ananda was very helpful
Ananda was great in sorting out the mess with the restaurant 4 Caminos.
Good customer service
Had a not so great experience with a late delivery, but Nakeesha from the live chat was very helpful.
Genevieve A+
Genevieve was super helpful and resolved my issue quickly. Very professional and did her due diligence on both sides. Respectful and attentive service. 5 stars!
Excellent service
Arnold was great in helping resolve my…
Arnold was great in helping resolve my problem. Honest company.
Gracia was very efficient
Gracia was very efficient, pleasant and helpful. I spoke to her via Chat and Phone. She solved my issue. I truly appreciate her help
Genieve customer service representative…
Genieve customer service representative was exceptional! Prompt efficient service.
Issue with order resolved quickly
Quick and responsive.
Really great deals and promos
Really great deals and promos, fantastic customer service that you can actually call when you have a problem with an order My favorite food app by far
Great team
Unfortunately, my last order didn't go as planned, due to an issue on the restaurant's end. However, I must commend the delivery.com team for their outstanding customer service. They handled the situation with kindness and resolved the matter to my satisfaction. I truly appreciate their efforts and professionalism.
TERRIBLE COMPANY
TERRIBLE COMPANY! DO NOT USE! THEY SCAM YOU AND THE RESTAURANT AND DON'T ACTUALLY SEND DELIVERY DRIVERS. THEY TOLD THE RESTAURANT THEY WERE SUPPOSED TO PROVIDE A DELIVERY DRIVER AND BLAMED THEM FOR NOT DELIVERYING MY FOOD! Meanwhile the restaurant had to send one of their bussers to walk all the way to my apartment when that is not his job, just to bring my 2+hrs old dinner. Delivery.com continued to blame the restaurant and only ever offered me a future credit to use their service again, which I will never do. Before I knew they were falsely accusing the restaurant and I asked for a discount due to the late arrival, they only did so if coming out off the RESTAURANT's income, not their own. They are literally out to scam you and scam the restaurants. DO NOT USE THEM EVER!!!
Delivery.com works until it doesn't
Delivery.com works, until it doesn't. They will eventually randomly reject an order. You will receive an email claiming its fraud, and freeze your account. They additionally blame the credit card, saying it was declined. (the credit card denies this, saying they approved the charge) After multiple emails/calls they will unfreeze your account. Then, when you place a new order, using a different credit card, they will reject the order and freeze your account again. No one is available to speak to that is involved with the random "fraud detected" process.
Customer Service at its finist.
The agent was courteous, knowledgeable, and patient. He spoke slowly and very clearly. He went to great lengths to locate my order, which I could not find. Great customer service.
Half my order was missing and I wasn’t…
Half my order was missing and I wasn’t given the option to receive a complete order. Sheesh I mean I understand mistakes happen…. Refund took a bit but good they offered it. Not sure if the delivery service or the restaurants fault. Most likely will not be ordering from this service again. Much better pizza and wings available for the price. Costco has better pizza. Would be 0 stars if I could.
Don’t order anything from AliExpress…
Don’t order anything from AliExpress private sellers , they are scammers , and doesn’t want to communicate 💔bad experience
Thank you, Delivery.com and Kyle
The customer service at Delivery.com has been nothing but great. They are always knowledgeable, helpful, and have always shown me multitudes patience. In particular, I'd like to mention Kyle - who went above and beyond to solve the issue I had. Thank you, Delivery.com and Kyle!
The person who assisted me today was…A+
The person who assisted me today was very calm, went beyond the call of duty to help me and is someone I would be happy to talk to again. ***** 11/07/24 Call Center in South Africa
Great Customer Service
Kyle was very helpful in resolving what I called for. Thank you.